The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,134 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,134 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt response to order and well informed about delivery date”

Helpful Report

Posted 2 months ago

Hi John, thank you for your feedback. We're pleased to hear you were happy with the prompt response and delivery updates. We hope to see you again at TGSO.

Posted 1 month ago

“My putter covers arrived swiftly and so I was able to take my putter away for a few days without fear of damage " in transit". These putter covers are good quality and have a magnetic fastening, which is convenient when using the club during a round of golf. I got a second one as a gift and recipient was delighted.”

Helpful Report

Posted 2 months ago

Hi Nay, thank you for your feedback. We're pleased to hear that the putter covers met your expectations and that you found them convenient to use. It's great to know the gift was appreciated as well. Hope you enjoy your golf this season.

Posted 1 month ago

“Ordered over Christmas, still a prompt delivery. Very happy overall.”

Helpful Report

Posted 2 months ago

Hi Matthew, thank you for your feedback. We're glad to hear that you were happy with the delivery, even during the busy Christmas period. Hope you enjoy your golf this season.

Posted 1 month ago

“I had a fault with the zips on myPowakaddy cart bag. Despite the bag being just outside the warranty period the Golf Shop On Line allowed me to return the bag and within 24 hours had issued me a voucher (which included to cost of returning the bag) to redeem against a replacement bag which then arrived within 24 hours. Very efficient customer service.”

Helpful Report

Posted 2 months ago

Hi, thank you for sharing your experience. We're delighted to hear that our team could help resolve the issue and get you your replacement bag so quickly. We aim to make sure our customers are fully satisfied. We hope to see you again at TGSO.

Posted 1 month ago

“Perfect service yet again from TGSO, an item that was incomplete from a previous order was sent with the next order with no issue. Thank you for a great quick service.”

Helpful Report

Posted 2 months ago

Hi Bruce, thank you for your feedback. We're glad to hear that the issue was resolved smoothly and that you're happy with our service. We hope to see you again at TGSO.

Posted 1 month ago

“very good product good price took a while to deliver though”

Helpful Report

Posted 2 months ago

Hi Harris, thank you for your feedback. We work hard in making sure orders leave us as quickly as possible, and our goal is always to get products to our customers as soon as we can. We hope to see you again at TGSO.

Posted 1 month ago

“Great service, prompt delivery”

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Posted 2 months ago

Hi, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 month ago

“Fast service and competitive pricing, the perfect combination”

Helpful Report

Posted 2 months ago

Hi Tony, thank you for your review. We're pleased to hear you're happy with the service and pricing. Hope you enjoy your golf this season.

Posted 1 month ago

“Absolutely brilliant company ordered the wrong size rang them up as sorted without any hassle”

Helpful Report

Posted 2 months ago

Hi Anne, thank you for your kind feedback. We're glad we could sort that out for you without any hassle. We hope to see you again at TGSO.

Posted 2 months ago

“Communication and delivery were all good. Due to the current weather I have not yet used the new golf shoes.”

Helpful Report

Posted 2 months ago

Hi James, thank you for your feedback. We're happy to hear that the communication and delivery met your expectations. We hope you enjoy the golf shoes once the weather clears up. Wishing you a good season of golf ahead.

Posted 2 months ago

“Easy transaction quick delivery with good communication/updates. Fully recommend ( competitive pricing)”

Helpful Report

Posted 2 months ago

Hi Jeffrey, thank you for your feedback. We're pleased to hear the transaction was easy and you were happy with the delivery. We hope your new items serve you well on the course. Hope you enjoy your golf this season.

Posted 2 months ago

“Great service from a very reliable company”

Helpful Report

Posted 2 months ago

Hi John, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 2 months ago

“Ordered some foot joy thermal-series trousers and he loves them. Very comfortable fitting and warm.”

Helpful Report

Posted 2 months ago

Hi Claire, thank you for your review. We're delighted to hear the FootJoy Thermal-Series Trousers were a hit and that their comfort and warmth were appreciated. Wishing you a good season of golf ahead.

Posted 2 months ago

“Ordered just before Christmas and was absolutely delighted that my order arrived before the big day. First class service”

Helpful Report

Posted 2 months ago

Hi, thank you for sharing your experience. We're thrilled your order arrived in time for Christmas and that you were pleased with the service. Wishing you a good season of golf ahead.

Posted 2 months ago

“Awesome service and customised club works beautifully with jumbo grip, feels so secure in my oversized hands and no slippage l, very forgiving club, accurate too. Thanks for excellent design, custom options and professionally packaged”

Helpful Report

Posted 2 months ago

Hi, thank you for your feedback. We're delighted to know the customised club feels secure and performs well for you, especially with the jumbo grip. It's wonderful to hear that the design, custom options, and packaging met your expectations. Wishing you a good season of golf ahead.

Posted 2 months ago

“Ordered 2 ping Ramsey golf sweaters quick delivery good price all good”

Helpful Report

Posted 2 months ago

Hi Danny, thank you for sharing your experience. It's great to hear you’re pleased with the Ping Ramsey sweaters, their price, and the quick delivery. Wishing you a good season of golf ahead.

Posted 2 months ago

“Fantastic- I placed the wrong order as a surprise for my partner for Christmas and they jumped into action to sort this out for me as soon as they could - next time I plan on surprising my partner I will make sure it's the right item first — there getting ⭐️⭐️⭐️⭐️⭐️ from me”

Helpful Report

Posted 2 months ago

Hi Mandy, thank you for sharing your experience. We're so pleased we could help resolve the mix-up quickly and ensure your surprise was a success. It's always a pleasure to assist, and we appreciate your kind words and five stars. Next time, we’ll be here to make your shopping even smoother. Wishing you a good season of golf ahead!

Posted 2 months ago

“great selection and price dispatched promptly”

Helpful Report

Posted 2 months ago

Hi Mark, thank you for your feedback. We're pleased to hear you had a positive experience with us. Hope you enjoy your golf this season!

Posted 2 months ago

“The service was understanding and prompt.”

Helpful Report

Posted 2 months ago

Hi Doreen, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 2 months ago

“Bought a Ping Aaran vest, arrived quickly. item itself is great. the price for it on T.G.S.O. was the cheapest vs all the other online golf shops. So all in all a great experience.”

Helpful Report

Posted 2 months ago

Hi, thank you for your feedback. We're pleased that you're satisfied with the Ping Aaran vest and our pricing. We always strive to provide the best deals and service. Hope you enjoy your golf this season!

Posted 2 months ago

The Golf Shop Online is rated 4.9 based on 6,134 reviews