The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,972 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From purchase to delivery was really quick and kept up to date throughout. Excellent service and would use again”

Helpful Report

Posted 1 year ago

Hello Andrew, thank you for your feedback! We're pleased to hear that your experience from purchase to delivery was quick and that you appreciated the updates throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to the opportunity to serve you again at TGSO. Have a wonderful time, and happy shopping!

Posted 1 year ago

“Easy to navigate online. Speedy delivery”

Helpful Report

Posted 1 year ago

Hello Patricia, thank you for your feedback! We're glad to hear that you found our online navigation easy and that you received speedy delivery. Your satisfaction is important to us, and we aim to provide a seamless shopping experience from start to finish. We appreciate your business and hope to have the opportunity to serve you again at TGSO. Have a fantastic time, and happy shopping!

Posted 1 year ago

“Great product, price and exemplary service as always. Thank you”

Helpful Report

Posted 1 year ago

Hello Laurence, thank you for your feedback! We're delighted to hear that you're satisfied with the great product, price, and exemplary service you received. Your satisfaction is important to us, and we're committed to providing you with top-notch products and service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope to have the opportunity to serve you again at TGSO.

Posted 1 year ago

“Helpful and friendly service.”

Helpful Report

Posted 1 year ago

Hello P.K, thank you for your feedback! We're pleased to hear that you found our service to be helpful and friendly. Your satisfaction is important to us, and we're here to assist you with a positive and friendly attitude. We appreciate your business and hope to have the opportunity to serve you again at TGSO. Have a wonderful time, and happy shopping!

Posted 1 year ago

“Very good service from start to finish 👍🏾👍🏾”

Helpful Report

Posted 1 year ago

Hello Trevor, thank you for your feedback! We're glad to hear that you had a very good service experience from start to finish. Your satisfaction is important to us, and we strive to provide top-notch service throughout your entire shopping journey. We appreciate your business and hope to have the opportunity to serve you again at TGSO. Have a fantastic time, and happy shopping!

Posted 1 year ago

“Very helpful and good communication as I had a large and bespoke order”

Helpful Report

Posted 1 year ago

Hello Martin, thank you for your feedback! We're pleased to hear that our team was able to provide you with helpful assistance and good communication, especially for your large and bespoke order. Your satisfaction is important to us, and we're here to make your shopping experience smooth and tailored to your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope to have the opportunity to serve you again at TGSO.

Posted 1 year ago

“After couple of hiccups online managed via phone call to get my purchase sorted”

Helpful Report

Posted 1 year ago

Hello Kathie, thank you for your feedback! We apologize for any hiccups you experienced during your online purchase, but we're glad to hear that our phone call support helped you get your purchase sorted. Your satisfaction is important to us, and we're here to assist you every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to better serve you in the future at TGSO.

Posted 1 year ago

“Very prompt service and excellent quality products”

Helpful Report

Posted 1 year ago

Hello Eleanor, thank you for your feedback! We're glad that you received very prompt service and that you're satisfied with the quality of the products you ordered. Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future at TGSO.

Posted 1 year ago

“Purchased as birthday present but not as son wanted so returned and reordered all went 100% highly recommend.”

Helpful Report

Posted 1 year ago

Hello Richard, thank you for your feedback! We're glad to hear that even though the initial purchase didn't meet your son's preferences, the return and reorder process went smoothly and you're satisfied with the outcome. Your satisfaction is important to us, and we're happy to have been able to assist you. We greatly appreciate your recommendation and hope to have the opportunity to serve you again in the future at TGSO. Have a wonderful time, and we look forward to assisting you again. Happy shopping and golfing!

Posted 1 year ago

“I ordered a set of quarter-turn golf shoe studs and the quality and price were very good and received them by post very quickly.”

Helpful Report

Posted 1 year ago

Hello Richard, thank you for your feedback! We're delighted to hear that you found the quality and price of the quarter-turn golf shoe studs to be very good. It's great that you also received them quickly by post. Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future at TGSO.

Posted 1 year ago

“Not the qoulity I expected”

Helpful Report

Posted 1 year ago

Hello Ann, thank you for sharing your feedback with us. We're sorry to hear that the product didn't meet the quality you expected. Your satisfaction is important to us, and we want you to be happy with your purchase. If you're not satisfied, remember that we offer a 60-day return policy. If you decide you'd like to return the product, please don't hesitate to contact our customer service team at customerservices@thegolfshoponline.co.uk, and we'll be more than happy to assist you with the return process. We appreciate your feedback and hope to have the opportunity to better meet your expectations in the future.

Posted 1 year ago

“Great service at a good price.”

Helpful Report

Posted 1 year ago

Hello Jon, thank you for your feedback! We're glad to hear that you had a great service experience at a good price. Have a wonderful time, and we look forward to assisting you again. Happy shopping and golfing!

Posted 1 year ago

“Avery good service from ordering to receipt of goods, very easy to use site.”

Helpful Report

Posted 1 year ago

Hello Brian, thank you for your feedback! We're glad that you had a very good service experience from ordering to receiving your goods and that you found our site easy to use. If you ever need anything else or have further questions, feel free to reach out. Have a wonderful time, and we look forward to assisting you again. Happy shopping and golfing!

Posted 1 year ago

“Loved my new golf shoes, easy to order & arrived on time. Have not worn them yet. Will definitely order from you again. Thank you”

Helpful Report

Posted 1 year ago

Hello, we're glad that you loved your new golf shoes and found the ordering process easy. We hope you enjoy wearing them on the course. Your satisfaction is important to us, and we're thrilled to hear that you'll definitely order from us again. We look forward to assisting you with your future orders. If you have any further questions or need assistance, feel free to reach out. Have a fantastic time on the golf course, and we're here whenever you're ready to shop again. Happy golfing!

Posted 1 year ago

“Quality product. Quality service.”

Helpful Report

Posted 1 year ago

Hi Dave, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

Hi Mark, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Great service , prompt delivery, even in time for the rainy weekend, great product at a good price”

Helpful Report

Posted 1 year ago

Hello Simon, thank you for your feedback! We're glad to hear that you had a great experience with our service, including prompt delivery. It's wonderful that your product arrived in time for the rainy weekend and that you found the product to be great and at a good price. If you ever need anything else, feel free to reach out. Have a wonderful time, and we look forward to assisting you again. Happy golfing!

Posted 1 year ago

“Good prices, good delivery, good quality”

Helpful Report

Posted 1 year ago

Hello David, thank you for your feedback! We're glad to hear that you found our prices, delivery, and quality to be good. Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future at TGSO.

Posted 1 year ago

“I was very pleased with the delivery speed Of my order can’t fault my Experience with The Golf Shop On Line I would definitely order from them again !!”

Helpful Report

Posted 1 year ago

Hello Alan, thank you for your feedback! We're glad that you were very pleased with the delivery speed of your order. We're glad that your experience with The Golf Shop Online was positive and without fault. Your satisfaction is important to us, and we're excited to have the opportunity to serve you again in the future. Have a wonderful time, and we'll be here when you're ready to order again. Happy shopping and golfing!

Posted 1 year ago

“Really quick delivery. Unfortunately the size Large shirt was smaller than other Large size Ping shirts that I own but I can just about get away with it.”

Helpful Report

Posted 1 year ago

Hello, thank you for your feedback! We're glad to hear that you experienced really quick delivery. We're sorry to hear that the size of the Large shirt was smaller than expected, but we're pleased to remind you that we have a 60-day return policy. If you ever need to return it for a different size or any other reason, we're here to assist you. Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future at TGSO.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 5,972 reviews