The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,119 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“exellent service , quality garment will always shop again”

Helpful Report

Posted 1 year ago

Hi Colin, thank you for your review. We're thrilled to hear that you received excellent service and a quality garment. We hope to see you again at TGSO.

Posted 1 year ago

“Easy to use website - delivered on time”

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Posted 1 year ago

Hi, thank you for your feedback. We hope to see you again at TGSO.

Posted 1 year ago

“Absolutely thrilled with my New Callaway Driver, Sonia and her team went above board to keep me updated and assisted every query i had. Truly fantastic, definitely the go to place for all your golfing needs, ordering from you again very soon.”

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Posted 1 year ago

Hi Danny, Thank you for taking the time to leave such a positive review. We are thrilled to hear that you are absolutely thrilled with your new Callaway driver and that our team provided you with exceptional service. We appreciate your kind words and are honored to be your go-to place for all your golfing needs. We look forward to serving you again soon at TGSO.

Posted 1 year ago

“Ordered customised club with trade in. Couldn't help enough. James and Ben were excellent throughout the process. Another satisfied customer !!”

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Posted 1 year ago

Hi Mr. Lambe, thank you for your review. We're glad to hear that James and Ben provided excellent customer service during your custom club order process. We appreciate your business and hope you enjoy your new customized club. Don't hesitate to reach out if you have any further questions or concerns.

Posted 1 year ago

“Just what was required, delivered on time. Thankyou.”

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Posted 1 year ago

Hi Ronald, thank you for your review and we're glad to hear that your order was delivered on time and met your expectations. Hope you get plenty of golf in this year.

Posted 1 year ago

“Excellent service and quick delivery, very pleased with my new shoes Highly recommend!”

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Posted 1 year ago

Hi Alan, your recommendation means a lot to us, and we appreciate your feedback. We're thrilled to hear that you had an excellent experience with our service and that your new shoes arrived quickly and met your expectations. We hope to have the opportunity to serve you again at TGSO.

Posted 1 year ago

“Arrived on time as advised great service,, really pleased with my purchase Thank u 🙏”

Helpful Report

Posted 1 year ago

Hi Daniel, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 1 year ago

“No problem very good”

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Posted 1 year ago

Hi Terence, thank you for your purchase at TGSO! We appreciate your positive feedback and look forward to seeing you again soon.

Posted 1 year ago

“Good and rapid service”

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Posted 1 year ago

Hi Michael, we're glad that you had a good experience with our service and that it was delivered rapidly. We appreciate your feedback and hope to have the opportunity to serve you again at TGSO.

Posted 1 year ago

“My order was delivered next day. Can’t do better than that.”

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Posted 1 year ago

Hi, thank you for your review. We're glad that you received your order promptly and that our delivery service exceeded your expectations. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“Good offer on golf jacket.Delivery arrived earlier than expected.Would have given 5 stars but jacket a bit crumpled. Waiting for creases to come out”

Helpful Report

Posted 2 years ago

Hi James, we're glad to hear that you were able to take advantage of our good offer on the golf jacket and that your delivery arrived earlier than expected. We apologize for the inconvenience caused by the crumpled jacket and appreciate your patience as the creases come out. Thank you for choosing us and we hope to have the opportunity to serve you again at TGSO.

Posted 1 year ago

“Hadn't received a confirmation of my order or delivery date. Emailed GSO and got a very quick response (per Sonia). Mis-typed email address (my fault). Item delivered a short time later.”

Helpful Report

Posted 2 years ago

Hi David, thank you for sharing your experience with us. We apologize for any inconvenience caused by the delay in confirming your order and delivery date, but we're glad to hear that Sonia was able to quickly assist you in resolving the issue. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

Posted 1 year ago

“Use these guys a lot, never fail to impress me with service, delivery and are competitive.”

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Posted 2 years ago

Hi Nigel, thank you for being a loyal customer and for taking the time to leave us a positive review. We're thrilled to hear that we've been able to consistently impress you with our service, delivery, and competitive pricing. We appreciate your support and look forward to serving you again in the future!

Posted 1 year ago

“Very quick delivery and footjoy top fitted perfectly , always excellent process and service”

Helpful Report

Posted 2 years ago

Hi Ian, thank you for your review. We're glad to hear that you had a quick delivery and that your Footjoy top fit perfectly. We pride ourselves on offering excellent service and are thrilled that we could meet your expectations. Thank you for choosing us and we hope to serve you again at TGSO.

Posted 1 year ago

“Good prices and fast delivery. Thanks”

Helpful Report

Posted 2 years ago

Hi, thank you for your review. We're glad to hear that you found our prices to be good and that our delivery was fast. Thank you for choosing us for your purchase, and we hope to have the opportunity to serve you again in the future.

Posted 2 years ago

“I always get my Golf equipment from The golf shop online,fast and excellent service,they always keep you informed if there is a delay with the item you ordered.”

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Posted 2 years ago

Hi Jose, we're thrilled to hear that you always choose The Golf Shop Online for your golf equipment needs and that you've had a fast and excellent service experience with us. We understand how important it is to keep our customers informed, and we're glad to hear that our communication about any delays has been helpful to you. We appreciate your business and look forward to serving you again in the future. Thank you for your review.

Posted 2 years ago

“Ordered the items and delivery was excellent.”

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Posted 2 years ago

Hi Des, Thank you for taking the time to leave us a review. We're glad to hear that you had an excellent delivery experience with your order. However, we would love to know if there was anything we could have done better to earn a 5 out of 5 rating from you. We value your feedback and want to ensure that we're providing the best possible service to our customers. Please don't hesitate to contact us if you have any concerns or suggestions. Thank you for choosing us for your purchase, and we look forward to serving you again in the future.

Posted 2 years ago

“Great service as usual sending out my package, slightly spoilt by the delivery service saying they had missed me so delivered my package 2 days later. I had waited in for my delivery and 100% they did not come. I hate when people lie , just say we can’t deliver today end of.”

Helpful Report

Posted 2 years ago

Hi David, we're sorry to hear that there was an issue with the delivery service. We take great care to ensure that our customers receive their orders promptly and efficiently, and we're sorry to hear that the delivery service fell short in this instance. We will pass this review to the delivery service to help improve their service in the future. Please don't hesitate to contact us if you have any further issues or concerns, and we'll do everything we can to help resolve them. Thank you for your feedback and we still hope to get the opportunity to serve you again at TGSO.

Posted 2 years ago

“Great service, great price, great golf bag. Many thanks.”

Helpful Report

Posted 2 years ago

Hi David, so glad that you're happy with your new bag and the service received. We conduct continuous research to make sure we always offer you the best price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 2 years ago

“Good product Good service Prompt delivery Happy customer”

Helpful Report

Posted 2 years ago

Hi Peter, thank you for your review. We're glad to hear that you're happy with the product you purchased and that you found our service to be good. We also appreciate your kind words about our prompt delivery. Your satisfaction is our top priority, and we're thrilled to hear that we met your expectations. Thank you for choosing TGSO.

Posted 2 years ago

The Golf Shop Online is rated 4.9 based on 6,119 reviews