The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,942 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,942 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now bought two golf tops form “Thegolfshoponline” Both tops are top quality and at a reasonable price I opted for free delivery and both tops arrived on time. I will be using this company again”

Helpful Report

Posted 6 months ago

Hi Simon, thank you for sharing your experience with us! We're delighted that you're happy with the quality and service of our golf tops. We look forward to serving you again at The Golf Shop Online. Have a fantastic time on the course with your new tops!

Posted 6 months ago

“Quick and efficient service”

Helpful Report

Posted 6 months ago

Hi, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 6 months ago

“Always receive an excellent service, good prices and an efficient delivery”

Helpful Report

Posted 6 months ago

Hi Neil, we appreciate your feedback! It's great to hear that you always receive excellent service, good prices, and efficient delivery. Thank you for choosing us. Hope you enjoy your golf this season.

Posted 6 months ago

“Very helpful and friendly service from the start to the end.”

Helpful Report

Posted 6 months ago

Hi Simon, thank you for your kind words! We're delighted to hear that you found our service helpful and friendly throughout your experience. Wishing you a good season of golf ahead.

Posted 6 months ago

“Good service,and good after care excellent”

Helpful Report

Posted 6 months ago

Hi John, thank you for your review! We're pleased to hear you had a positive experience with our service and aftercare. We hope to see you again at TGSO.

Posted 6 months ago

“Good selection of stock, good prices, easy to order and delivered on time. Doesn’t get better than that.”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We're glad to hear you had a seamless shopping experience with us. Hope you enjoy your golf this season.

Posted 6 months ago

“Hi I ordered a gift voucher on Tuesday for a present next day , It was just after cut off , so I called and asked was I going to get it next day , was told if I ordered in the next 5 to 10 mins then yes it would be put through , needles to say I waited all day ahb as result I had to my embarrassment attend without gift disappointing :(((”

Helpful Report

Posted 6 months ago

Hi Liz, Sorry to hear that you had a problem with your order, this of course should of been followed up by our customer service team as it was a promise out of our terms. We will contact you directly today to follow this review up.

Posted 6 months ago

“First class service my goods arrived the next day brilliant”

Helpful Report

Posted 6 months ago

Hi David, thank you for your feedback! We're delighted to hear that you received your goods promptly and had a brilliant experience. Hope you enjoy your golf this season.

Posted 6 months ago

“Choice was good but delivery was as terrible, I had no idea when I would get my goods and indeed they arrived over a week later! My first order arrived within 3 days!!”

Helpful Report

Posted 6 months ago

Hi Ian, thank you for your review and really appreciate your comments. We work hard in making sure orders leave us as quickly as possible and our goal is always to get products to our customers as soon as. We hope to see you back at TGSO soon.

Posted 6 months ago

“Arrived when expected, and as described The golf watch wasn't up to date, and needed software to correct. Luke was very helpful, and kept his promise to call back promptly with the solution, which worked. Very pleased, and Golf Shop Online highly recommended as a result of their prompt delivery and excellent after service.”

Helpful Report

Posted 6 months ago

Hi Trevor, thank you for your feedback! We're pleased to hear that Luke could assist you with updating your golf watch and that you had a positive experience with our delivery and service. Hope you enjoy your golf this season.

Posted 6 months ago

“Easy to use A++”

Helpful Report

Posted 6 months ago

Hi Robert, thank you for your review! We're glad you found our service easy to use. Wishing you a good season of golf ahead.

Posted 6 months ago

“Great range of clothing and gear at competitive prices with quick delivery. What more could you want? Oh yes, loyalty points too!”

Helpful Report

Posted 6 months ago

Hi, thank you for your review! We're delighted to hear you enjoyed our range of clothing, competitive prices, and quick delivery. We're also glad you're happy with the loyalty points. Hope you enjoy your golf this season!

Posted 6 months ago

“Very pleased with the Golf shop online. Purchased a Bushnell phantom range finder at a very good price. The item arrived ahead of estimated date and was well packaged.”

Helpful Report

Posted 6 months ago

Hi John, thank you for your review! We're glad to hear you're pleased with your purchase and our service. Enjoy using your Bushnell Phantom range finder, and we hope to see you again at TGSO.

Posted 6 months ago

“Great price quick and efficient delivery thanks”

Helpful Report

Posted 6 months ago

Hi Tony, thank you for your review! We're glad to hear you were pleased with our great prices and efficient delivery. Hope you enjoy your golf this season!

Posted 6 months ago

“The service from GSO was excellent and delivery was very quick, unfortunately the Cleveland bag itself is a bit disappointing and not one I would recommend but the decision was mine and I’ll live with it. Thank you for your interest.”

Helpful Report

Posted 6 months ago

Hi Mr. Sweet, thank you for your feedback. We're sorry to hear that the Cleveland bag didn't meet your expectations. However, we do offer a 60-day return policy. Please email customerservices@thegolfshoponline.co.uk with the problem, and we will certainly help you out. Thank you for your interest, and we hope to see you again at TGSO.

Posted 6 months ago

“Excellent service”

Helpful Report

Posted 6 months ago

Hi Russell, thank you for your feedback! We're glad to hear that you received excellent service. We strive to provide the best experience for our customers. Hope to see you again at TGSO!

Posted 6 months ago

“Great shoes and service a little bit gutted that they have now been reduced in price.”

Helpful Report

Posted 6 months ago

Hi there, thank you for your review! We're glad to hear that you're happy with the shoes and service you received. We understand it can be disappointing when prices change after a purchase. If you have any concerns, please feel free to reach out to us at customerservices@thegolfshoponline.co.uk. Thank you for shopping with us!

Posted 6 months ago

“Excellent service. Very prompt delivery and item just as described on the website. Will use again.”

Helpful Report

Posted 6 months ago

Hi there, thank you for your feedback! We're delighted to hear that you had an excellent experience with our service, including prompt delivery and the item matching the description on our website. We look forward to serving you again at TGSO!

Posted 6 months ago

“Order a new trolley and was told a two week delivery,it turned tin one week, very good.”

Helpful Report

Posted 6 months ago

Hi James, thank you for your review! We're pleased to hear that your new trolley arrived earlier than expected, within one week instead of two. We strive to provide timely service and are glad we could exceed your expectations. Hope you enjoy using your new trolley!

Posted 6 months ago

“Great value and service”

Helpful Report

Posted 6 months ago

Hi, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 6 months ago

The Golf Shop Online is rated 4.9 based on 5,942 reviews