The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,046 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,046 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always ,great price, correct products delivered quickly.”

Helpful Report

Posted 3 weeks ago

Hi Kevin, thank you for your feedback. We're pleased to hear you're happy with the service. We hope to see you again at TGSO!

Posted 3 weeks ago

“The two FJ tops are brilliant!”

Helpful Report

Posted 3 weeks ago

Hi John, thank you for your feedback. We're delighted to hear that you're happy with the FJ tops. We hope to see you again at TGSO!

Posted 3 weeks ago

“Grwat selection nd competitive prices. Product arrived quickly and as described. Very happy with the service”

Helpful Report

Posted 3 weeks ago

Hi Aidan, thank you for your kind words. We're pleased to hear that you were happy with the selection, pricing, and fast delivery. We hope to see you again at TGSO!

Posted 3 weeks ago

“Ordered a new trolley bag, arrived quickly, as described, will use Golf Shop Online again.”

Helpful Report

Posted 3 weeks ago

Hi, thank you for your feedback. We're glad your new trolley bag arrived quickly and met your expectations. We look forward to serving you again at TGSO!

Posted 3 weeks ago

“Good communication & customer service.”

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Posted 3 weeks ago

Hi Jo, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 3 weeks ago

“Fantastic customer service from golf shop online when dealing with a return due to a faultly zip. Will defintely recommend buy from them again.”

Helpful Report

Posted 3 weeks ago

Hi Janet, thank you for your kind words about our customer service. We're pleased we could assist with your return and resolve the issue promptly. We value your recommendation and look forward to serving you again. Thank you for choosing TGSO!

Posted 3 weeks ago

“Very pleased with the speed in which the goods were delivered.”

Helpful Report

Posted 3 weeks ago

Hi Jean, thank you for your feedback. We're glad to hear you were pleased with the delivery speed. Hope you enjoy your purchase and we hope to see you again at TGSO.

Posted 3 weeks ago

“Good all round shopping experience. The price was fair and the delivery process prompt and stress free. All in all excellent service.”

Helpful Report

Posted 3 weeks ago

Hi, thank you for your positive feedback. We're glad to hear you had a great shopping experience with us. It's always our goal to ensure prompt and stress-free deliveries. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Used these guys a few times now for various things. Very reliable and easy to deal with. Never had any issues. Often have deals and discounts available plus a few pennies off your next shop. A go to retailer for my golf gear.”

Helpful Report

Posted 3 weeks ago

Hi Vincent, thank you for your continued loyalty. We're pleased to hear you've had a positive experience with us each time. We always aim to provide great deals and reliable service to make your shopping easier. We appreciate your support and look forward to serving you again. Wishing you a good season of golf ahead.

Posted 3 weeks ago

“Great service and a very well received gift for my grandson.”

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Posted 3 weeks ago

Hi Marion, thank you for your feedback. We're glad to hear your grandson loved the gift! We hope to see you again at TGSO.

Posted 3 weeks ago

“Great price for my Callaway golf shoes,easy to order and a speedy delivery.I will definitely be ordering merchandise in the future.”

Helpful Report

Posted 3 weeks ago

Hi Iain, thank you for your kind words. We’re glad to hear you’re happy with your Callaway golf shoes and the service. We look forward to serving you again in the future. Wishing you a good season of golf ahead.

Posted 3 weeks ago

“good quality yet again. Quick to dispatch and goods received and happy with product! impressed with The golf shop online!”

Helpful Report

Posted 4 weeks ago

Hi, thank you for your review. We're thrilled to hear you're impressed with TGSO and happy with the quality and quick dispatch of your order. We hope to see you again at TGSO.

Posted 3 weeks ago

“Items arrived after a short delay by dpd”

Helpful Report

Posted 4 weeks ago

Hi, we are very sorry to hear that your delivery was delayed. We work hard to ensure that orders leave us as quickly as possible, and our goal is always to get products to our customers as soon as we can. Thank you for your feedback, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Very prompt response to order and well informed about delivery date”

Helpful Report

Posted 4 weeks ago

Hi John, thank you for your feedback. We're pleased to hear you were happy with the prompt response and delivery updates. We hope to see you again at TGSO.

Posted 3 weeks ago

“My putter covers arrived swiftly and so I was able to take my putter away for a few days without fear of damage " in transit". These putter covers are good quality and have a magnetic fastening, which is convenient when using the club during a round of golf. I got a second one as a gift and recipient was delighted.”

Helpful Report

Posted 4 weeks ago

Hi Nay, thank you for your feedback. We're pleased to hear that the putter covers met your expectations and that you found them convenient to use. It's great to know the gift was appreciated as well. Hope you enjoy your golf this season.

Posted 3 weeks ago

“Ordered over Christmas, still a prompt delivery. Very happy overall.”

Helpful Report

Posted 4 weeks ago

Hi Matthew, thank you for your feedback. We're glad to hear that you were happy with the delivery, even during the busy Christmas period. Hope you enjoy your golf this season.

Posted 3 weeks ago

“I had a fault with the zips on myPowakaddy cart bag. Despite the bag being just outside the warranty period the Golf Shop On Line allowed me to return the bag and within 24 hours had issued me a voucher (which included to cost of returning the bag) to redeem against a replacement bag which then arrived within 24 hours. Very efficient customer service.”

Helpful Report

Posted 4 weeks ago

Hi, thank you for sharing your experience. We're delighted to hear that our team could help resolve the issue and get you your replacement bag so quickly. We aim to make sure our customers are fully satisfied. We hope to see you again at TGSO.

Posted 3 weeks ago

“Perfect service yet again from TGSO, an item that was incomplete from a previous order was sent with the next order with no issue. Thank you for a great quick service.”

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Posted 4 weeks ago

Hi Bruce, thank you for your feedback. We're glad to hear that the issue was resolved smoothly and that you're happy with our service. We hope to see you again at TGSO.

Posted 3 weeks ago

“very good product good price took a while to deliver though”

Helpful Report

Posted 4 weeks ago

Hi Harris, thank you for your feedback. We work hard in making sure orders leave us as quickly as possible, and our goal is always to get products to our customers as soon as we can. We hope to see you again at TGSO.

Posted 3 weeks ago

“Great service, prompt delivery”

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Posted 4 weeks ago

Hi, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 3 weeks ago

The Golf Shop Online is rated 4.9 based on 6,046 reviews