The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,972 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was dealt with and delivered promptly. It was well wrapped and packed”

Helpful Report

Posted 1 year ago

Hello Sheila, thank you for sharing your experience with us. We're pleased to know that your order was promptly dealt with and delivered. Your satisfaction is important to us, and we take care in ensuring your items are well wrapped and packed. We appreciate your support and hope to have the opportunity to serve you again soon at TGSO. Enjoy your purchase, and we look forward to assisting you in the future!

Posted 1 year ago

“Quick and easy to deal with and good communication”

Helpful Report

Posted 1 year ago

Hello Philip, thank you for your feedback! We're glad to hear that you found our service quick and easy, and that our communication met your expectations. Your satisfaction is important to us, and we hope to have the opportunity to serve you again soon at TGSO. Have a great time with your purchase, and we look forward to assisting you in the future!

Posted 1 year ago

“My husband was very happy with the jumper. The purchase was very quick and easy.”

Helpful Report

Posted 1 year ago

Hello! We're glad to hear that your husband was happy with the jumper. Our goal is to make your purchase process quick and easy. Thank you for choosing TGSO! Your support means a lot, and we hope to have the opportunity to serve you again. Wishing your husband many comfortable rounds ahead in his new jumper!

Posted 1 year ago

“Everything you want at competitive prices”

Helpful Report

Posted 1 year ago

Hi Fiona, thank you for your feedback! We're glad to hear that you found everything you wanted at competitive prices. Your satisfaction is important to us, and we hope to have the opportunity to serve you again soon at TGSO. Have a great time enjoying your purchases!

Posted 1 year ago

“The shoes turned up on time. Great price, great shoes. Free delivery and free delivery for life. And Now just about to order. Golf balls Cheaper than anywhere else.”

Helpful Report

Posted 1 year ago

Hi Ray, we're happy to hear that your shoes arrived on time and that you're pleased with the price and quality. Free delivery and the added benefit of free delivery for life are definite perks. Thank you for choosing TGSO! We're glad to know you're finding our prices competitive, especially for golf balls. Your support means a lot, and we look forward to serving you again. Happy golfing!

Posted 1 year ago

“Great polo shirts at a good price. Fast service.Highly recommended.”

Helpful Report

Posted 1 year ago

Hi Jill, thank you for sharing your thoughts! We're thrilled you're enjoying our polo shirts – and they do come at a great price. Our team is all about that quick service. Thanks a bunch for the recommendation. Can't wait to serve you again, and here's to an awesome golf season ahead. Looking forward to having you back at TGSO!

Posted 1 year ago

“First time I've ordered from here and everything went very well. Great service, items arrived within a few days.”

Helpful Report

Posted 1 year ago

Hi Wayne, we're delighted your first order was a success! Thank you for choosing TGSO. Enjoy your items and remember, we're here whenever you need us. Happy golfing this season!

Posted 1 year ago

“Product arrived on time and was exactly as described”

Helpful Report

Posted 1 year ago

Hi Alan, thank you for letting us know your product arrived as expected. We're glad it met your expectations. Hope you enjoy your purchase, and we hope to see you again at TGSO. Happy golfing this season!

Posted 1 year ago

“The products were delivered in time and were packaged well very happy with the service and delivery”

Helpful Report

Posted 1 year ago

Hi Gregory, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Great communications and personal attention to getting the exchanges done and checking the measurements on my behalf. Delighted with my purchases and will buy more. Feel really valued as a customer!”

Helpful Report

Posted 1 year ago

Hi Hayley, we're delighted that our communication and personal attention were appreciated. Your satisfaction is our priority. Thank you for choosing us and for being happy with your purchases. Hope to see you again at TGSO. Wishing you more great experiences ahead this golf season!

Posted 1 year ago

“Excellent service. Product delivered within 48 hours and competitive pricing”

Helpful Report

Posted 1 year ago

Hi Rod, we're glad you're pleased with our service and quick delivery. Thank you for choosing TGSO for your golfing needs and we hope to see you again soon. Happy golfing this season!

Posted 1 year ago

“Best price online with free delivery”

Helpful Report

Posted 1 year ago

Hi, we're really pleased that you discovered the best online price and enjoyed free delivery. Thank you for choosing TGSO for your purchase. We're here to make your experience seamless and convenient. Have a fantastic time using your product, and we can't wait to assist you again. Happy golfing!

Posted 1 year ago

“Great service and quick delivery.”

Helpful Report

Posted 1 year ago

Hi Alan, we're delighted to know you're pleased with the great service and the quick delivery you experienced with us. Thank you for choosing TGSO. We hope you enjoy your purchase and look forward to serving you again for your golfing needs. Happy golfing!

Posted 1 year ago

“Sorry not great. Had to chase my order and was 10 days before it came. Item too small by far and I’m a standard 14.”

Helpful Report

Posted 1 year ago

Hi Karen, we're sorry for the delay you experienced with your order. We work hard to ensure orders are dispatched as quickly as possible, and our aim is to get products to our customers promptly. We apologize for any inconvenience caused by the sizing issue as well. If you need assistance with a return or have any further concerns, please reach out to us at customerservices@thegolfshoponline.co.uk. Your feedback is important, and we're here to help make things right. Thank you for your understanding, and we look forward to better serving you in the future.

Posted 1 year ago

“Goods as advertised at a competitive price and delivered promptly.”

Helpful Report

Posted 1 year ago

Hi Alan, we're glad to hear that the goods you received were as advertised and competitively priced. Thank you for choosing TGSO for your purchase. Your satisfaction is important to us. We're pleased that the prompt delivery met your expectations. Enjoy your new items, and we look forward to serving you again for your future golfing needs. Happy golfing!

Posted 1 year ago

“Excellent service as ever, made the most of loyalty points, and got near new wedge to keep fresh for next season! Both mail-order and in-store experiences have been great!”

Helpful Report

Posted 1 year ago

Hi, we're glad that you took advantage of our loyalty points and found a near-new wedge to prepare for the next season. Your satisfaction is our reward. Thank you for choosing TGSO and for your continued support. We're here to help keep your golfing gear fresh and ready. Enjoy using your new wedge and have a wonderful time on the course. Looking forward to serving you again, whether in-store or online. Happy golfing!

Posted 1 year ago

“Absolutely delighted with the service from this company, it’s the first time I’ve ordered from them, will have no hesitation ordering from them again.”

Helpful Report

Posted 1 year ago

Hi John, thank you for giving us the opportunity to serve you. We're glad to have gained your trust, and we're here to make your future orders just as seamless. Your support means a lot to us, and we look forward to your next visit to TGSO. Enjoy your purchase, and we can't wait to assist you again!

Posted 1 year ago

“Good service and helpful at customer services.”

Helpful Report

Posted 1 year ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Excellent service goods delivered very quickly and got a free pair of socks to go with the golf shoes. A good price too. Will definitely use them again.”

Helpful Report

Posted 1 year ago

Hi Gillian, we're delighted that you're pleased with our service and the quick delivery of your goods. It's great to hear that the free socks were a nice touch along with the golf shoes. Thank you for your support and for choosing TGSO.Enjoy your new gear, and we can't wait to welcome you back!

Posted 1 year ago

“The shorts I ordered were a perfect fit and good quality material”

Helpful Report

Posted 1 year ago

Hi James, we're so glad to hear the shorts you received fit perfectly and are made of high-quality material. It's wonderful when our products meet your expectations. Thank you for choosing TGSO for your golfing gear. We hope those shorts add comfort and style to your game. Looking forward to your next visit and enjoy your time on the golf course!

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 5,972 reviews