The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,119 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

Write Your review

Tell us how The Golf Shop Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order. Product arrived quickly as promised,and well packaged. Support is available when needed. Great service.”

Helpful Report

Posted 1 year ago

Hi there, we're thrilled to hear that you found it easy to order and that your product arrived promptly and well-packaged. If you ever require support or have any questions in the future, feel free to reach out. We're here to help. Thanks for choosing us, and enjoy your golfing experience!

Posted 1 year ago

“The item was delivered as promised and was correct in all detail”

Helpful Report

Posted 1 year ago

Hi John, thanks for letting us know! We're pleased to hear that your order was delivered on time and that everything was correct. If you have any more golfing needs in the future or if you have any questions, don't hesitate to reach out. We're here to assist you. Enjoy your golfing!

Posted 1 year ago

“good reliable service”

Helpful Report

Posted 1 year ago

Hi Alex, thank you for your kind words! We're delighted to hear that you found our service reliable. If you ever have any golfing needs or questions in the future, feel free to reach out. We're here to help, and we appreciate your support!

Posted 1 year ago

“Phoned the GSO to enquire about an accessory station for my Powercaddy (2017). Spoke to Ben who whilst he wasn’t sure if the one I was inquiring about would fit he said leave it with me and I will ask my tech’ team. Ben phoned back within the hour to confirm that it would so I ordered it together with some new golf balls. My order arrived earlier than quoted and it was a perfect fit, so a big thank you to Ben.”

Helpful Report

Posted 1 year ago

Hi BC, it's great to hear about your positive experience with Ben and The Golf Shop Online! Ben's dedication in helping you find the right accessory for your Powercaddy and the prompt confirmation from the tech team is fantastic. We're pleased to have provided you with a perfect fit for your needs. If you have any more questions or require further assistance in the future, don't hesitate to reach out. Thanks for choosing us, and here's to enjoying your golf accessories and golf balls on the course!

Posted 1 year ago

“Good efficient service . Good price and quick delivery. Will pass your site onto other golfers”

Helpful Report

Posted 1 year ago

Hi Stephen, we're delighted to hear that you had a good and efficient shopping experience with us! Your recommendation to other golfers is greatly appreciated. If you ever need more golf gear or have any questions in the future, feel free to reach out. We're here to assist you. Thanks for choosing us, and here's to many great rounds of golf ahead!

Posted 1 year ago

“Fantastic product and a great price too with prompt delivery, thanks”

Helpful Report

Posted 1 year ago

Hi Emma, we're thrilled to hear you found our product fantastic and at a great price. We understand the importance of prompt delivery, and we're glad we could meet your expectations. If you ever need more fantastic golf products or have any questions, don't hesitate to get in touch. Thanks for choosing us, and happy golfing!

Posted 1 year ago

“Very good delivery protocol.”

Helpful Report

Posted 1 year ago

Hi there, We're glad to hear that you're satisfied with our delivery protocol. If you have any other feedback or if there's anything specific you'd like to share, please feel free to let us know. We're here to make your shopping experience the best it can be. Thank you for choosing us! Best regards, The Golf Shop Online

Posted 1 year ago

“The Golf Shop Online have a great website and its so easy to shop. Delivery arrived promptly. Good service thankyou.”

Helpful Report

Posted 1 year ago

Hi Sarah, it's wonderful to hear from you on Instagram! We're thrilled that you find The Golf Shop Online's website user-friendly for your shopping needs. Our team strives for prompt delivery and excellent service, so we're delighted to know we've met your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thanks for choosing us, and happy golfing!

Posted 1 year ago

“Very good product however very very slow delivery compared to other golf sites quicker from China.”

Helpful Report

Posted 1 year ago

Hi Gary, we appreciate your feedback. We aim to provide quality products with efficient delivery. We're sorry to hear about your recent experience with slower delivery. Please note that we typically ship items as soon as possible, but shipping times can vary based on location and other factors. If you have any concerns or if there's anything specific you'd like to discuss about your order, please don't hesitate to contact our customer service at customerservices@thegolfshoponline.co.uk. We're here to assist you and ensure your future orders meet your expectations. Thank you for choosing TGSO!

Posted 1 year ago

“Excellent service, very fast delivery and love my FJ shoes at a very competitive price. The Golf Shop Online is definitely my preferred choice for online golf products”

Helpful Report

Posted 1 year ago

Hi Duncan, we're delighted to hear that you had an excellent experience with us! Providing fast delivery and competitive prices is what we aim for, and it's great to know that you're satisfied with your FJ shoes. If you ever need anything else for your golfing needs, don't hesitate to return to us. Thanks for making us your preferred choice, and we look forward to serving you again in the future. Enjoy your time on the golf course!

Posted 1 year ago

“Golf trolley came as promised on time very good service and nice on the tejephone”

Helpful Report

Posted 1 year ago

Hi Amanda, thank you for your kind words! We're thrilled to hear that your golf trolley arrived as promised and that you had a very good service experience. If you ever need assistance or have any questions in the future, feel free to reach out. Enjoy your golfing, and thank you for choosing TGSO!

Posted 1 year ago

“Great prices super fast delivery and 1 happy husband what more could you ask for.”

Helpful Report

Posted 1 year ago

Hi Yvonne, we're thrilled to hear that you found our prices great and experienced super-fast delivery. Making your husband happy with your purchase is the icing on the cake! If you ever have more golfing needs or any questions, please feel free to reach out. Thank you for choosing TGSO, and we hope your husband enjoys his golfing gear!

Posted 1 year ago

“Very good point of sales quick response and delivery. Have a slight concern about the Golf bag regarding its inability too stand up on its own without falling.”

Helpful Report

Posted 1 year ago

Hi Brian, thank you for your feedback. We're delighted to hear that you had a quick response and delivery experience with us. Regarding your concern about the golf bag not standing up on its own, we appreciate you bringing this to our attention. If you have any further questions or need assistance with this issue, please don't hesitate to email our customer service team at customerservices@thegolfshoponline.co.uk. They'll be happy to assist you. We value your business and hope you continue to enjoy your golfing experience with the products you've purchased from us.

Posted 1 year ago

“Good service Good product”

Helpful Report

Posted 1 year ago

Hi Jonathan, thank you for your feedback! We're delighted to hear that you had a good experience with our service and found the product to be good as well. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your support!

Posted 1 year ago

“Needed a new Motocaddy charger and found it at The Golf Shop Online at such a competitive price, delivery included!”

Helpful Report

Posted 1 year ago

Hi Paul, we're glad to hear that you found a new Motocaddy charger at a competitive price on The Golf Shop Online, with delivery included. It's always great to find a deal that meets your needs. If you require anything else or have any questions, please feel free to ask. Thank you for choosing TGSO!

Posted 1 year ago

“Purchased a waterproof golf jacket, arrived in time and well packed. Sadly was too large so had to return for replacement. Again, faultless service and easy to return. If I had a negative it was having to pay for postage to return. Otherwise excellent”

Helpful Report

Posted 1 year ago

Hi Mark, thank you for sharing your experience with us. We're glad to hear that you found our service and the return process to be efficient. We understand your point about the return postage, and we'll take that into consideration as we continually work to improve our services. If you have any more feedback or need assistance with anything else in the future, please don't hesitate to reach out. We're here to help!

Posted 1 year ago

“Very good service arrived on time no complaints”

Helpful Report

Posted 1 year ago

Thank you, Michael, for your feedback! We're pleased to hear that you had a positive experience with our service, and that your order arrived on time. If you ever need anything else or have any questions in the future, feel free to reach out. Have a fantastic day!

Posted 1 year ago

“Great Service!”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We're delighted to hear that you had a great experience with our service. If you ever have any questions or need assistance in the future, don't hesitate to reach out. We're here to help. Enjoy your day!

Posted 1 year ago

“Bought 3 golf gloves very reasonable and received them in 3 days, I will be using the golf shop online for all my golfing needs in the future, thoroughly recommend them.”

Helpful Report

Posted 1 year ago

Hi Martin, thank you so much for your kind words and for choosing The Golf Shop Online! We're delighted to hear that you found the golf gloves reasonably priced and that the delivery met your expectations. We look forward to being your go-to destination for all your golfing needs in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy your golfing, and we appreciate your recommendation!

Posted 1 year ago

“I am very disappointed as the scrixon box of balls x 2 dispatched are defective in that the white paint flakes off and therefore rendering them useless. Please can you dispatch a fresh box of scrixon Ad 333 x2 failing which I will take this further as they are clearly defective goods Thank you.”

Helpful Report

Posted 1 year ago

Hi Andrew, Sorry to see that you have a problem with your golf balls we have messaged your directly to help to resolve this for you. Kind Regards

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 6,119 reviews