The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,957 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,957 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Golf bag was great however I cannot give 5 stars as the use of DHL need to be changed. Absolutely hellish 10 days dealing with DHL trying to get my delivery made. Change your courier please otherwise I will never purchase from you again nor would I recommend you.”

Helpful Report

Posted 1 year ago

Sorry to hear that you have had a problem with the courier. We advise to contact us as soon as you have noticed a problem with the delivery, and we would of been on hand to assist you with any difficulties you are facing with direct contact to our couriers. Of course in the future if there is another courier you prefer to use we also use DPD and royal mail and we can change your selected courier for future orders if you wish to.

Posted 1 year ago

“Very good service and my sweater is a great fit”

Helpful Report

Posted 1 year ago

Hi Anne, thanks for your feedback! We're glad to hear you had a positive experience with our service, and it's fantastic that the sweater fits well. We appreciate your support and look forward to serving you again at TGSO. Happy golfing!

Posted 1 year ago

“Very quick from start to finish with my order. Goods arrived within 2 days of me ordering. Very quick and easy. Thank you”

Helpful Report

Posted 1 year ago

Hi there, thanks for sharing your feedback! We're thrilled to hear that your order process was quick and easy, with the goods arriving within just 2 days. We appreciate your support and look forward to serving you again at TGSO. Happy golfing!

Posted 1 year ago

“No nonsense, straightforward purchase and delivered ahead of the anticipated date.”

Helpful Report

Posted 1 year ago

Hi Paul, thanks for your feedback! We're pleased to hear your purchase experience was no-nonsense and straightforward. It's great that we could exceed your delivery expectations. We appreciate your support and look forward to serving you again at TGSO. Happy golfing!

Posted 1 year ago

“Very quick delivery and always reliable”

Helpful Report

Posted 1 year ago

Hi Ian, thank you for your kind words! We're delighted to hear that you experienced very quick delivery and find us reliable. Your satisfaction means a lot, and we hope to continue serving you reliably at TGSO. Happy golfing!

Posted 1 year ago

“Quick delivery,Phigolf2 brilliant”

Helpful Report

Posted 1 year ago

Hello, thank you for your feedback! We're thrilled you experienced quick delivery and that you find the Phigolf2 brilliant. Enjoy your golfing adventures, and we hope to see you again at TGSO.

Posted 1 year ago

“Prices are very competitive and delivery extremely prompt.”

Helpful Report

Posted 1 year ago

Hi Linda, thanks for your positive feedback! We're thrilled to hear that you find our prices competitive and the delivery prompt. Enjoy your golf this season, and we hope to see you again at TGSO.

Posted 1 year ago

“Good price, easy to order and excellent delivery service. Thank you.”

Helpful Report

Posted 1 year ago

Hi Kath, thank you for your kind words! We're delighted to hear that you found our prices competitive, the ordering process easy, and that our delivery service met your expectations. If you ever need anything else or have further golfing needs, we're here for you. Thank you for choosing TGSO, and happy golfing!

Posted 1 year ago

“Very helpful and the right products arrived on time.”

Helpful Report

Posted 1 year ago

Hi Clive, thank you for your positive feedback! We're glad to hear that you found our service helpful and that the products arrived on time. If you have any more golfing needs or if there's anything else we can assist you with, feel free to reach out. Happy golfing!

Posted 1 year ago

“Very good website. Good quality items”

Helpful Report

Posted 1 year ago

Hi Susan, thank you for your feedback! We're thrilled to hear that you find our website good and that you are satisfied with the quality of the items. If you have any specific products or features you particularly liked, or if there's anything else you'd like to share or inquire about, feel free to let us know. We appreciate your support!

Posted 1 year ago

“Excellent service, phoned shop with a question about size not only did they explain about size they fetched the garment and measure the arm length. Garment arrived on time. Would recommend”

Helpful Report

Posted 1 year ago

Hi Jim, thank you for sharing your experience! We're delighted to hear that you had excellent service and that our team went the extra mile to assist you. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your recommendation. Happy golfing!

Posted 1 year ago

“Nice pair of Footjoy shoes, at a good price. Delivered very quickly.”

Helpful Report

Posted 1 year ago

Hi Mark, thanks for your feedback! We're glad you liked the FootJoy shoes and that they reached you quickly. If you ever need more golfing gear or have any questions, feel free to reach out. Happy golfing!

Posted 1 year ago

“The bag was unfortunately damaged. It had been squashed and was not round. I kept it as it was needed and I’m not sure about returns. On the first outing the strap broke. The plastic connection was weak and unreliable. Most disappointing”

Helpful Report

Posted 1 year ago

Hi Michael Thank you for your review. Sorry to hear that you've had a problem with your golf bag, we would advise for this bag to be returned to us as it is covered with a warranty. We will make contact with you to assist you with your problem. Kind Regards

Posted 1 year ago

“Excellent service as usual ,item was dispatched and delivered in a very professional manner.”

Helpful Report

Posted 1 year ago

Hi Alan, thanks for your feedback! We're pleased to hear that you experienced excellent service, and your item was dispatched and delivered in a very professional manner. If you have any more golfing needs in the future, we're here for you at TGSO. Happy golfing!

Posted 1 year ago

“Competitive prices. Excellent service. All packages arrived within a couple of days. Very happy with my purchases and the service.”

Helpful Report

Posted 1 year ago

Hi there, thanks for your feedback! We're delighted to hear that you found our prices competitive, experienced excellent service, and that your packages arrived promptly. We're thrilled to have made you very happy with your purchases and the service. If you have any more golfing needs in the future, we're here for you at TGSO. Happy golfing!

Posted 1 year ago

“Very happy regarding the delivery and my Ping waterproof jacket. Just need to test it in the rain, when the course is open.”

Helpful Report

Posted 1 year ago

Hi Keith, thank you for your feedback! We're glad to hear that you're happy with the delivery of your Ping waterproof jacket. We hope it performs well when you get a chance to test it in the rain on the open course. If you have any more golfing needs in the future, we're here for you at TGSO. Happy golfing!

Posted 1 year ago

“Prompt delivery”

Helpful Report

Posted 1 year ago

Hi, thank you for your review and pleased your order reached you promptly and that you're happy with it. Hope you get plenty of golf in this season.

Posted 1 year ago

“Good quality product delivered on time in secure packing. What’s not to like!”

Helpful Report

Posted 1 year ago

Hi Alison, thanks for your feedback! We're pleased to hear that you received a good quality product delivered on time and securely packed. If you have any more golfing needs in the future, we're here for you at TGSO. Happy golfing!

Posted 1 year ago

“Good price and quick delivery.”

Helpful Report

Posted 1 year ago

Hi Jonathan, thank you for your review and pleased your order reached you nice and quick and that you're happy with its price. Hope you get plenty of golf in this season.

Posted 1 year ago

“Ordered a woolly Titleist bobble hat which arrived within a couple of days of ordering. Excellent quality and husband loved his Christmas present.”

Helpful Report

Posted 1 year ago

Hi there, thanks for your feedback! We're delighted to hear that the Titleist bobble hat arrived promptly and that it made an excellent Christmas present for your husband. If you have any more golfing or gifting needs in the future, we're here for you at TGSO. Happy golfing!

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 5,957 reviews