The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,972 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

Write Your review

Tell us how The Golf Shop Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great ladies online choice, quick free delivery. Definitely my first choice when buying new golf gear”

Helpful Report

Posted 1 year ago

Hi Susan! We're delighted to be your first choice for golf gear. Offering a great selection and quick, free delivery is what we aim for, and we're glad to know we're meeting your expectations. If you ever need more golf gear or have any questions, feel free to reach out. Your satisfaction is our priority. Enjoy your golfing, and thank you for choosing us!

Posted 1 year ago

“I have to say well done to The Golf Shop Online, I ordered a PowaKaddy battery and got a good price and it arrived within a couple of days which was quicker than I had expected.”

Helpful Report

Posted 1 year ago

Hi there! Thank you for your kind words. We're delighted that you had a great experience shopping with us and that your PowaKaddy battery arrived promptly. We aim to provide efficient service and competitive pricing to our customers. If you ever need more golf products or have any questions, feel free to reach out. Enjoy your golfing, and thank you for choosing The Golf Shop Online!

Posted 1 year ago

“The items I bought were reasonably priced and delivered quickly. They are good quality and I recommend buying from The Golf Shop Online.”

Helpful Report

Posted 1 year ago

Hi Keith, thank you for your recommendation! We're delighted to hear that you found our items reasonably priced, of good quality, and appreciated our speedy delivery. If you ever need more golf equipment or have any questions in the future, feel free to reach out. Your satisfaction is our priority, and we look forward to serving you again. Thank you for choosing The Golf Shop Online!

Posted 1 year ago

“Ordered footjoy golf shoes and when they arrived they were an odd pair. Tried several times to ring customer care line but no answer. I dropped them an email and got a fast response asking for photos. They asked me to return the odd pair and they would order me in a new pair. New pair came several days later and were fantastic, and at a very good price. Only negative was I had to prompt them to refund my postage for returning the odd pair. Overall very pleased with the product, price and service.”

Helpful Report

Posted 1 year ago

Hi there, thank you for sharing your experience. We're pleased to hear that you eventually received a fantastic pair of FootJoy golf shoes at a great price. We apologize for the initial inconvenience with the odd pair and the delay in the postage refund. Your feedback is valuable to us, and we'll work on improving our customer service response times and refund processes. If you ever have any more golfing needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your new golf shoes on the course!

Posted 1 year ago

“Fast delivery and good price.”

Helpful Report

Posted 1 year ago

Hi Lynne, thank you for your feedback! We're glad you had a positive experience with our fast delivery and competitive pricing. If you need anything else or have further inquiries, feel free to reach out. Happy golfing!

Posted 1 year ago

“Bought a long-sleeve polo with +50 UV sun protection. Hard to find but essential to me. Competitively priced and delivered on time. Good advice was given following receipt of a suspicious email regarding the upcoming delivery of the above. Turned out to be a scam. Thanks for that too”

Helpful Report

Posted 1 year ago

Hi David, it's fantastic to hear that you found the long-sleeve polo with +50 UV sun protection that you needed. Protecting yourself from the sun is essential, especially on the golf course. We're glad we could provide you with competitive pricing and on-time delivery. Also, thank you for sharing your experience with the suspicious email, and we're relieved to hear that you recognized it as a scam. If you ever require more golf gear or have any questions, please don't hesitate to reach out. Stay protected and enjoy your golf rounds!

Posted 1 year ago

“Easy to deal with, and would definitely use again.”

Helpful Report

Posted 1 year ago

Hi Alan, we're delighted to hear that you had a positive experience dealing with us. We look forward to serving you again in the future. Thank you for choosing TGSO!

Posted 1 year ago

“Lovely choice of clothing, good prices and prompt delivery.”

Helpful Report

Posted 1 year ago

Hi Sylvia, thank you for your kind words! We're delighted to hear that you found our clothing selection lovely, our prices good, and our delivery prompt. Your satisfaction is important to us, and we hope to see you again at TGSO. Enjoy your golfing experience!

Posted 1 year ago

“First class.”

Helpful Report

Posted 1 year ago

Hi there, thank you for your feedback! We're delighted to hear that you had a first-class experience with us. If you ever need anything else in the future or have any questions, please feel free to reach out. Thank you for choosing TGSO!

Posted 1 year ago

“The product range, quality, and price are exceptional as well as the customer service Everything arrived on time and were perfect”

Helpful Report

Posted 1 year ago

Thank you Graham for your kind words! We're thrilled to hear that you found our product range, quality, and price exceptional as well as our customer service. We're glad everything arrived on time and met your expectations. Your satisfaction is important to us, and we hope to see you again at TGSO. Enjoy your golfing experience!

Posted 1 year ago

“Excellent item, well packaged and quickly delivered”

Helpful Report

Posted 1 year ago

Thank you Ross for your positive review! We're delighted to hear that you found our item excellent, well-packaged and promptly delivered. Your satisfaction is important to us, and we hope to see you again at TGSO. Enjoy your golfing experience!

Posted 1 year ago

“Thank you for speedy delivery.”

Helpful Report

Posted 1 year ago

You're welcome, Jay! We're pleased to hear that you received your order promptly. Your satisfaction is important to us, and we appreciate your support. We hope you enjoy your purchase and look forward to serving you again at TGSO. Have a great golf season!

Posted 1 year ago

“Product as expected and delivered on time.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We're glad to hear that your product met your expectations and was delivered on time. Your satisfaction is important to us, and we hope to see you again at TGSO. Enjoy your golf this season!

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Hi Geoff, thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help. Thank you for choosing TGSO!

Posted 1 year ago

“Really good service and product”

Helpful Report

Posted 1 year ago

Hi Drew, we're delighted to hear you had a really good experience with our service and product. If you ever need anything else or have questions in the future, please don't hesitate to reach out. Thank you for choosing TGSO!

Posted 1 year ago

“Fast delivery, competative price, caring after sales”

Helpful Report

Posted 1 year ago

Hi Christine, thanks for your kind words! We're thrilled to hear you had a fast delivery and found our prices competitive. We take pride in providing great service even after the sale, so if you ever need assistance or have questions, please don't hesitate to reach out. Thanks for choosing TGSO!

Posted 1 year ago

“Delivered on time thank you”

Helpful Report

Posted 1 year ago

Hi Robert, you're very welcome! We're glad to hear that your order was delivered on time. If you ever need anything else or have any questions, feel free to get in touch. Thanks for choosing TGSO!

Posted 1 year ago

“Excellent service.”

Helpful Report

Posted 1 year ago

Hello Jeffrey, thank you for your kind words! We're delighted to hear that you had an excellent experience with our service. If there's anything else you need or any questions you have in the future, please don't hesitate to reach out. Your satisfaction is our priority. Thanks for choosing us!

Posted 1 year ago

“Efficient service & great value”

Helpful Report

Posted 1 year ago

Hi there, we appreciate your feedback! It's fantastic to hear that you found our service efficient and great value. If you ever need anything else or have any questions, feel free to get in touch. We're here to help with all your golfing needs. Thank you for choosing us!

Posted 1 year ago

“Excellent service .will use you again.”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We're delighted to hear that you had an excellent experience with our service. We look forward to serving you again in the future.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 5,972 reviews