The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,938 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Callaway golf top in peacock scuba blue. Arrived promptly and g quality good. Arms to long and my husband is not short. However kept top and had them taken up as liked it so much”

Helpful Report

Posted 3 months ago

Hi Jacqui, thank you for your review. Glad to hear you liked the top, though sorry about the sleeve length. We have a 60-day return policy, so if you email customerservices@thegolfshoponline.co.uk, we’ll certainly help you out. Wishing you a good season of golf ahead!

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

Hi Wendy, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 3 months ago

“Ordered 3 new gloves and delivered quickly and as described.”

Helpful Report

Posted 3 months ago

Hi William, thank you for your feedback! We're glad to hear that your gloves were delivered promptly and met your expectations. We hope to see you again at TGSO!

Posted 3 months ago

“First time I have used The Golf Shop Online, it was easy to order,the service was good,and the goods were quickly delivered.I had to change a jacket for another size and there was no problem doing that. Very good company and would use them again Mr S Reid”

Helpful Report

Posted 3 months ago

Hi Scott, thank you for your feedback! We’re delighted to hear that your first experience with The Golf Shop Online was smooth and that our team was able to assist with your size exchange. We look forward to serving you again at TGSO!

Posted 3 months ago

“Excellent, first class service, would recommend to everyone.”

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Posted 3 months ago

Hi David, thank you for your excellent feedback! We’re thrilled to hear you had a first-class experience and appreciate your recommendation. We hope to see you again at TGSO!

Posted 3 months ago

“Good quick delivery Very pleased”

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Posted 3 months ago

Hi Jane, thank you for your kind words! We're glad to hear you were pleased with the quick delivery. We hope to see you again at TGSO!

Posted 3 months ago

“Goods as described, good price, delivered early, great service”

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Posted 3 months ago

Hi P Bradley, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 3 months ago

“Ogio all weather silencer cart golf bag Brush stroke cameo 5124045OG Bag is ok head cover bit awkward to put on if in a hurry. NO GOOD FOR one length clubs as clubs RATTLE club support does not hold then in firm enough to stop them twisting. Ogio all weather Overall the look quality and pockets are great. But I purchased for the bag to support my clubs and stop them rattling on the course and in the car.”

Helpful Report

Posted 3 months ago

Hi Frank, thank you for sharing your detailed feedback on the Ogio All Weather Silencer Cart Golf Bag. We're sorry to hear that the club support isn't meeting your expectations, especially with one-length clubs. We offer a 60-day return policy, so please email customerservices@thegolfshoponline.co.uk with the issue, and we’ll be happy to assist you in resolving it. Hope you enjoy your golf this season!

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

Hi Julie, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 3 months ago

“Always reliable, good quality and value!”

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Posted 3 months ago

Hi Paul, thank you for your feedback and for being a loyal customer! We're pleased to hear that you've consistently found our products reliable, good quality, and of great value. Hope you enjoy your golf this season!

Posted 3 months ago

“Quick delivery great service”

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Posted 3 months ago

Hi Craig, thank you for your review! We’re really glad to hear you’re happy with our delivery and service. Wishing you a good season of golf ahead!

Posted 3 months ago

“As always, I’m very satisfied. It was the first time, that the size was too big. With no fuss I could change it to the right size. Brilliant!!”

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Posted 3 months ago

Hi Heribert, thank you for your feedback! We're pleased to hear that you had a smooth experience with the size exchange. If you have any further needs or questions, don't hesitate to reach out. We hope to see you again at TGSO!

Posted 3 months ago

“Great service and friendly staff”

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Posted 3 months ago

Hi Alison, thank you for your kind words! We're glad to hear you had a positive experience with our service and staff. If you need anything in the future, feel free to reach out. We hope to see you again at TGSO!

Posted 3 months ago

“Excellent products and delivery service.”

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Posted 3 months ago

Hi Theresa, thank you for your kind words! We're thrilled to hear that you were pleased with our products and delivery service. If you have any questions or need assistance in the future, just let us know. We hope to see you again at TGSO!

Posted 3 months ago

“First class service”

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Posted 3 months ago

Hi Philip, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 3 months ago

“Quick efficient service and you use a decent carrier. Thank you”

Helpful Report

Posted 3 months ago

Hi D Threadgill, thank you for your feedback! We're glad you found our service quick and efficient, and we appreciate your mention of our carrier. If you need anything else, feel free to reach out. We hope to see you again at TGSO!

Posted 3 months ago

“Great shop with comprehensive quality stock at competitive prices to please any golfer”

Helpful Report

Posted 3 months ago

Hi, thank you for your kind words! We're glad you find our stock comprehensive and of great quality. We aim to please golfers with competitive prices. Hope to see you again at TGSO!

Posted 3 months ago

“Very impressed by the service I received. They went out of their way to ensure my requirements were made. I would commpletely recommend this company”

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Posted 3 months ago

Hi Kevin, thank you for your kind review! We're delighted to hear that you were impressed with our service and that we could meet your requirements. We hope to see you again at TGSO!

Posted 3 months ago

“Brilliant service. Ordered my purchase and sat back to wait for it knowing that it could be up to a few days before delivery. It turned up one or two days later, super service. The actual product was better than expected and the price was in my budget. I definitely recommend The Golf Shop Online and will be recommending them to fellow golfers. Many thanks. Nicky”

Helpful Report

Posted 3 months ago

Hi Nicky, thank you for your review! We're glad to hear your purchase arrived sooner than expected and that you're happy with the product and price. We appreciate your recommendation and look forward to serving you and your fellow golfers again in the future. Hope you enjoy your golf this season!

Posted 3 months ago

“The service was very good. Delivered very quickly and in perfect condition.”

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Posted 3 months ago

Hi Wayne, thank you for your review! We're pleased to hear that the service and delivery met your expectations. We hope to see you again at TGSO!

Posted 3 months ago

The Golf Shop Online is rated 4.9 based on 5,938 reviews