The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,119 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered wrong size, exchanged with no hassle at all,”

Helpful Report

Posted 1 year ago

Hello Phil, thank you for sharing your experience with us. We're pleased to hear that our exchange process was hassle-free for you. Customer satisfaction is a priority for us, and we're always here to assist with any issues or exchanges. If you have any more needs or questions in the future, please feel free to reach out. We appreciate your business and look forward to serving you again at TGSO!

Posted 1 year ago

“Great website and excellent service.”

Helpful Report

Posted 1 year ago

Hello Steven, thank you for your feedback. We're pleased to hear that you find our website great and that you received excellent service. Your satisfaction is important to us, and we're here to ensure your golfing needs are met. Looking forward to serving you again at TGSO!

Posted 1 year ago

“Easy and fast service. Spot on!”

Helpful Report

Posted 1 year ago

Hello Anthony, thank you for your feedback. We're delighted to hear that you had an easy and fast service experience with us. Your satisfaction is important to us, and we're here to ensure your golfing needs are met. Looking forward to serving you again at TGSO!

Posted 1 year ago

“The driver I ordered arrived well packed and within a few days. I am very satisfied with my purchase.”

Helpful Report

Posted 1 year ago

Hello Mrs. Anne, thank you for your feedback. We're delighted to hear that the driver you ordered arrived well packed and promptly, and that you're very satisfied with your purchase. Your satisfaction is important to us, and we're here to ensure your golfing needs are met. Looking forward to serving you again at TGSO!

Posted 1 year ago

“Prompt delivery, good price, ok it was end of season so was discounted but I'd been looking at the shirt for a while so I was happy.”

Helpful Report

Posted 1 year ago

Hello Paul, thank you for your feedback. We're pleased to hear that you received prompt delivery and a good price, especially with the discount being available at the end of the season. We're glad you found the shirt you had been eyeing for a while, and your happiness is important to us. Looking forward to serving you again at TGSO!

Posted 1 year ago

“Product and service from The Golf Shop was fine, but the part exchange is not as straight forward as it is made out to be!”

Helpful Report

Posted 1 year ago

Hi Ian Thank you for your review, I have sent you an email to see if i can assist you at all with an exchange if you would like to make one. We do have the returns portal where you can create any return or exchanges. Please do reply to my email so that i can assist you quickly. Thanks

Posted 1 year ago

“Delivered as stated. Really pleased with the jacket and a really competitive price”

Helpful Report

Posted 1 year ago

Hello, thank you for sharing your feedback. It's great to know that your jacket was delivered according to expectations and that you're genuinely satisfied with both the product and the competitive pricing. Your contentment is our priority, and we're excited about the opportunity to serve you again at TGSO!

Posted 1 year ago

“Received my order quickly and well packed. Will have no hesitation in using them again…”

Helpful Report

Posted 1 year ago

Hello Peter, thank you for your feedback. We're delighted to hear that you received your order quickly and well packed. Your confidence in using our services again is much appreciated. Looking forward to serving you once more at TGSO!

Posted 1 year ago

“Good selection of golfing products, delivery as expected and golf ping shirt perfect.”

Helpful Report

Posted 1 year ago

Hello Thomas, thank you for sharing your feedback. It's wonderful to know that you discovered a fine selection of golfing products, and the delivery arrived as you anticipated. We're thrilled that the golf Ping shirt was a perfect fit for you. Your satisfaction is our priority, and we look forward to assisting you further at TGSO!

Posted 1 year ago

“Excellent service with great delivery experience”

Helpful Report

Posted 1 year ago

Hello Anne, thank you for sharing your thoughts. It's fantastic to hear that you received excellent service, and your delivery experience was greatly appreciated. Your satisfaction is our priority, and we're excited about the opportunity to serve you again at TGSO!

Posted 1 year ago

“First time I've used Golf Shop Online. Ordering was easy and delivery was quick. I'd definitely use them again.”

Helpful Report

Posted 1 year ago

Hello, thank you for your feedback. We're delighted to hear that your first experience with Golf Shop Online was positive. It's great to know that ordering was easy, and delivery was quick. We look forward to serving you again in the future at TGSO!

Posted 1 year ago

“Excellent service, good price.”

Helpful Report

Posted 1 year ago

Hello Gordon, thank you for your feedback. We're pleased to hear that you received excellent service and found our prices to be good. Your satisfaction is important to us. Looking forward to serving you again at TGSO!

Posted 1 year ago

“Prompt service, especially relating to exchange of product due to size. Will use this site again without question.”

Helpful Report

Posted 1 year ago

Hello Laura, thank you for your feedback. We're pleased to hear that you found our service prompt, especially in relation to exchanging a product due to size. Your intention to use our site again without hesitation is much appreciated. Looking forward to serving you once more at TGSO!

Posted 1 year ago

“Great service order mid afternoon then dispatched and received 3 days later very well packaged. A pleasure to deal with an efficient company well done.”

Helpful Report

Posted 1 year ago

Hello Eric, thank you for your feedback. We're delighted to hear that you had a great service experience with us. It's wonderful that your order was dispatched quickly and well packaged, arriving in just 3 days. Your kind words about our efficiency mean a lot to us. Looking forward to serving you again at TGSO!

Posted 1 year ago

“Great service…”

Helpful Report

Posted 1 year ago

Hi, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 1 year ago

“Bought some golf balls which arrived on time and were as described.”

Helpful Report

Posted 1 year ago

Hello Stephen, thank you for your feedback. We're pleased to know that the golf balls you ordered arrived punctually and were as advertised, meeting your expectations. Your satisfaction is important to us, and we look forward to assisting you further at TGSO!

Posted 1 year ago

“Golf shop were prompt and helpful will use them again Brian”

Helpful Report

Posted 1 year ago

Hello Brian, thank you for your feedback. We're pleased to hear that you found us prompt and helpful. Your intention to use our services again is much appreciated. Looking forward to serving you once more at TGSO!

Posted 1 year ago

“Ordered quickly came..unfortunately it was the wrong size,but easy straight forward online exchange...had to pay for the return but the right size quicky delivered”

Helpful Report

Posted 1 year ago

Hello Carl, thank you for sharing your experience. We're glad to hear that your order arrived quickly, even though it turned out to be the wrong size. It's great that the online exchange process was straightforward, and the right size was quickly delivered to you. We appreciate your understanding of the return shipping costs. If you ever need further assistance, please feel free to reach out. Looking forward to serving you again at TGSO!

Posted 1 year ago

“Thank you , the whole experience was excellent”

Helpful Report

Posted 1 year ago

Hello Alan, thank you for your feedback. We're pleased to hear that your whole experience with us was excellent. Your kind words are appreciated. Looking forward to serving you again at TGSO!

Posted 1 year ago

“Very pleased with my Sunderland waterproofs - they fit well and I have already had several opportunities to wear them during our wonderful English summer!”

Helpful Report

Posted 1 year ago

Hello, thank you for sharing your experience. We're delighted to know that you're pleased with your Sunderland waterproofs. It's great that they fit well and that you've had the chance to wear them during the English summer. Your feedback is appreciated. Looking forward to serving you again at TGSO!

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 6,119 reviews