The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,119 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

Write Your review

Tell us how The Golf Shop Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to return one item and and change size on another, amazing service”

Helpful Report

Posted 1 year ago

Hello Gary, thank you for your feedback! We're delighted to hear that you had an amazing service experience with us, especially when it came to returning an item and changing the size of another. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Have a fantastic time, and thank you for choosing TGSO for your golfing needs!

Posted 1 year ago

“Good quality shirts and arrived on time”

Helpful Report

Posted 1 year ago

Hello Tony, thank you for your feedback! Your satisfaction is important to us, and we're pleased to hear that you found the shirts to be of good quality and that they arrived on time. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Have a wonderful time, and thank you for choosing TGSO for your golfing needs!

Posted 1 year ago

“Speedy delivery and top quality products always in stock”

Helpful Report

Posted 1 year ago

Hello Michael, thank you for your feedback! We're pleased to hear that you experienced speedy delivery and found our products to be of top quality. Your satisfaction is important to us, and we aim to provide efficient delivery and a wide selection of high-quality items. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to the opportunity to serve you again at TGSO. Have a fantastic time, and happy shopping!

Posted 1 year ago

“Good availability of stock and speedy processing and delivery.”

Helpful Report

Posted 1 year ago

Hello, we're glad to hear that you found our stock availability good and appreciated our speedy processing and delivery. Your satisfaction is important to us, and we strive to provide a wide range of products and efficient service. We appreciate your business and hope to have the opportunity to serve you again at TGSO. Have a fantastic time, and happy shopping!

Posted 1 year ago

“Great service would highly recommend”

Helpful Report

Posted 1 year ago

Hi Marion, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Goods arrived on time and were a very good fit”

Helpful Report

Posted 1 year ago

Hello, thank you for your feedback! We're pleased to hear that your goods arrived on time and that they fit well. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope to have the opportunity to serve you again at TGSO.

Posted 1 year ago

“Arrived as described and in good time”

Helpful Report

Posted 1 year ago

Hello, we're glad to hear that your order arrived as described and in a timely manner. Your satisfaction is important to us, and we aim to provide accurate descriptions and timely deliveries for a smooth shopping experience. Have a fantastic time, and happy shopping!

Posted 1 year ago

“From purchase to delivery was really quick and kept up to date throughout. Excellent service and would use again”

Helpful Report

Posted 1 year ago

Hello Andrew, thank you for your feedback! We're pleased to hear that your experience from purchase to delivery was quick and that you appreciated the updates throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to the opportunity to serve you again at TGSO. Have a wonderful time, and happy shopping!

Posted 1 year ago

“Easy to navigate online. Speedy delivery”

Helpful Report

Posted 1 year ago

Hello Patricia, thank you for your feedback! We're glad to hear that you found our online navigation easy and that you received speedy delivery. Your satisfaction is important to us, and we aim to provide a seamless shopping experience from start to finish. We appreciate your business and hope to have the opportunity to serve you again at TGSO. Have a fantastic time, and happy shopping!

Posted 1 year ago

“Great product, price and exemplary service as always. Thank you”

Helpful Report

Posted 1 year ago

Hello Laurence, thank you for your feedback! We're delighted to hear that you're satisfied with the great product, price, and exemplary service you received. Your satisfaction is important to us, and we're committed to providing you with top-notch products and service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope to have the opportunity to serve you again at TGSO.

Posted 1 year ago

“Helpful and friendly service.”

Helpful Report

Posted 1 year ago

Hello P.K, thank you for your feedback! We're pleased to hear that you found our service to be helpful and friendly. Your satisfaction is important to us, and we're here to assist you with a positive and friendly attitude. We appreciate your business and hope to have the opportunity to serve you again at TGSO. Have a wonderful time, and happy shopping!

Posted 1 year ago

“Very good service from start to finish 👍🏾👍🏾”

Helpful Report

Posted 1 year ago

Hello Trevor, thank you for your feedback! We're glad to hear that you had a very good service experience from start to finish. Your satisfaction is important to us, and we strive to provide top-notch service throughout your entire shopping journey. We appreciate your business and hope to have the opportunity to serve you again at TGSO. Have a fantastic time, and happy shopping!

Posted 1 year ago

“Very helpful and good communication as I had a large and bespoke order”

Helpful Report

Posted 1 year ago

Hello Martin, thank you for your feedback! We're pleased to hear that our team was able to provide you with helpful assistance and good communication, especially for your large and bespoke order. Your satisfaction is important to us, and we're here to make your shopping experience smooth and tailored to your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope to have the opportunity to serve you again at TGSO.

Posted 1 year ago

“After couple of hiccups online managed via phone call to get my purchase sorted”

Helpful Report

Posted 1 year ago

Hello Kathie, thank you for your feedback! We apologize for any hiccups you experienced during your online purchase, but we're glad to hear that our phone call support helped you get your purchase sorted. Your satisfaction is important to us, and we're here to assist you every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to better serve you in the future at TGSO.

Posted 1 year ago

“Very prompt service and excellent quality products”

Helpful Report

Posted 1 year ago

Hello Eleanor, thank you for your feedback! We're glad that you received very prompt service and that you're satisfied with the quality of the products you ordered. Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future at TGSO.

Posted 1 year ago

“Purchased as birthday present but not as son wanted so returned and reordered all went 100% highly recommend.”

Helpful Report

Posted 1 year ago

Hello Richard, thank you for your feedback! We're glad to hear that even though the initial purchase didn't meet your son's preferences, the return and reorder process went smoothly and you're satisfied with the outcome. Your satisfaction is important to us, and we're happy to have been able to assist you. We greatly appreciate your recommendation and hope to have the opportunity to serve you again in the future at TGSO. Have a wonderful time, and we look forward to assisting you again. Happy shopping and golfing!

Posted 1 year ago

“I ordered a set of quarter-turn golf shoe studs and the quality and price were very good and received them by post very quickly.”

Helpful Report

Posted 1 year ago

Hello Richard, thank you for your feedback! We're delighted to hear that you found the quality and price of the quarter-turn golf shoe studs to be very good. It's great that you also received them quickly by post. Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future at TGSO.

Posted 1 year ago

“Not the qoulity I expected”

Helpful Report

Posted 1 year ago

Hello Ann, thank you for sharing your feedback with us. We're sorry to hear that the product didn't meet the quality you expected. Your satisfaction is important to us, and we want you to be happy with your purchase. If you're not satisfied, remember that we offer a 60-day return policy. If you decide you'd like to return the product, please don't hesitate to contact our customer service team at customerservices@thegolfshoponline.co.uk, and we'll be more than happy to assist you with the return process. We appreciate your feedback and hope to have the opportunity to better meet your expectations in the future.

Posted 1 year ago

“Great service at a good price.”

Helpful Report

Posted 1 year ago

Hello Jon, thank you for your feedback! We're glad to hear that you had a great service experience at a good price. Have a wonderful time, and we look forward to assisting you again. Happy shopping and golfing!

Posted 1 year ago

“Avery good service from ordering to receipt of goods, very easy to use site.”

Helpful Report

Posted 1 year ago

Hello Brian, thank you for your feedback! We're glad that you had a very good service experience from ordering to receiving your goods and that you found our site easy to use. If you ever need anything else or have further questions, feel free to reach out. Have a wonderful time, and we look forward to assisting you again. Happy shopping and golfing!

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 6,119 reviews