The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,993 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,993 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and price for the item which I purchased”

Helpful Report

Posted 6 months ago

Hi Frank, thank you for your review. We're pleased that you are happy with the service and price of your purchase. We hope to see you again at TGSO.

Posted 6 months ago

“Made a big mistake of ordering my clubs from another online supplier, they arrived obviously used and in a shocking state, not 'new' as described and was charging at 'new' price for them, so they were returned next day!. So took a look at same clubs at Golf Shop Online , they were brand new and actually CHEAPER than other supplier. Clubs arrived in original packaging from manufacturer. Would have no hesitation using this company again, one very happy customer.”

Helpful Report

Posted 6 months ago

Hi Ian, we're delighted to hear that you had a positive experience with us after the issues you faced with another supplier. It’s great to know that your clubs arrived in brand-new condition and at a better price. Thank you for your trust and kind words. We look forward to serving you again in the future! Enjoy your new clubs and happy golfing!

Posted 6 months ago

“Great smart polo shirts.”

Helpful Report

Posted 6 months ago

Hi James, we're delighted to hear that you’re pleased with the smart polo shirts! Thanks for your feedback, and hope you enjoy wearing them on the course.

Posted 6 months ago

“Excellent service as always”

Helpful Report

Posted 6 months ago

Hi there, thank you for your feedback! We're glad to hear you received excellent service as always. Thank you for your continued support, and hope you enjoy your golf this season.

Posted 6 months ago

“Take as you find, and I found these guys first class. A recent bag fault was addressed speedily and with no quibble, you worry about issues with online services but not this company absolutely spot on and give confidence. Emails get returned straight away, can’t fault them it’s first class.”

Helpful Report

Posted 6 months ago

Hi John, we're delighted to hear that you found our service first class and that we were able to address your recent bag fault speedily and with no quibble. It's great to know that our prompt email responses and overall service gave you confidence. Thank you for your feedback, and we hope to see you again at TGSO.

Posted 6 months ago

“A professional golf shop with an easy to use ordering process and great prices for all golf items.”

Helpful Report

Posted 6 months ago

Hi Frank, thank you for your review. We're delighted to hear you found our ordering process easy and our prices competitive. Hope you enjoy your golf this season!

Posted 6 months ago

“As normal. Excellent. The garment I ordered was the wrong size. I sent the order back. Asked for a different size. Had it back within a week. Excellent quality”

Helpful Report

Posted 6 months ago

Hi Robert, thank you for your review. We're glad to hear that the exchange process went smoothly and that you're pleased with the quality of the garment. Hope you enjoy your golf this season!

Posted 6 months ago

“Usual excellent quality and fit. Very satisfied.”

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Posted 6 months ago

Thank you for your feedback. We're pleased to hear you're satisfied with the quality and fit of your item. Wishing you a good season of golf ahead.

Posted 6 months ago

“Fast, efficient service - the overtrousers were just as advertised and a perfect fit.”

Helpful Report

Posted 6 months ago

Hi, thank you for your review. We're glad to hear you found our service fast and efficient, and that the overtrousers were a perfect fit. Hope you enjoy your golf this season!

Posted 6 months ago

“Ver efficient delivery. Nice wee club”

Helpful Report

Posted 6 months ago

Hi Sandi, thank you for your review. We're glad to hear you were pleased with our efficient delivery and are enjoying your new club. Hope you enjoy your golf this season!

Posted 6 months ago

“Excellent service 👏”

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Posted 6 months ago

Hi, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 6 months ago

“Quick service, thank you.”

Helpful Report

Posted 6 months ago

Hi Barbara, thank you for your review. We're pleased to hear you were happy with our quick service. Wishing you a good season of golf ahead!

Posted 6 months ago

“Golf shop on Line great service. Delivery company not clear re delivery and we had to wait 2 days re delivery. They should simply give request for a day that is suitable. Problem re next day delivery for some.”

Helpful Report

Posted 6 months ago

Hi David, thank you for your review. We're glad you were pleased with our service, but we're sorry to hear about the delivery issues. We'll forward your feedback to our courier to help improve future deliveries. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“I purchased a pair of footjoy shoes which took the skin off the top of my toes I sent them back and they gave me the option of a new pair a different model or make or my money back I chose a new pair which have been fine. The people I spoke to could not have been more helpful I will definitely use them again”

Helpful Report

Posted 6 months ago

Hi David, thank you for your review. We're sorry to hear about the initial issue with your shoes but glad we could resolve it to your satisfaction. It's wonderful to know that our team was helpful and that you are happy with the new pair. Thank you for considering us for your future purchases, and we hope to see you again at TGSO.

Posted 6 months ago

“Nice website with good range of golf products. Competitive pricing and very swift delivery!”

Helpful Report

Posted 6 months ago

Hi Kevin, thank you for your review. We're pleased to hear you found our website user-friendly, appreciated our range of golf products, competitive pricing, and swift delivery. Hope you enjoy your golf this season!

Posted 6 months ago

“I ordered a pair f golf shoes and they were a reasonable price , they were delivered promptly and I'm very pleased with the company. I will use the company again in the future.”

Helpful Report

Posted 6 months ago

Hi Mike, thank you for your review. We're glad to hear that you were pleased with the price and prompt delivery of your golf shoes. We appreciate your kind words and look forward to serving you again in the future. Enjoy your golf this season!

Posted 6 months ago

“Ordered a GPS tracker. It was dispatched very quickly, arrived on time, and all at a very competitive price. Excellent service.”

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Posted 6 months ago

Hi David, thank you for your review. We're glad to hear that your GPS tracker was dispatched quickly, arrived on time, and was competitively priced. We appreciate your feedback and are pleased you received excellent service.

Posted 6 months ago

“My order was really easy to place and kept up to date with the courier. The item arrived within the time scale given which was great. The item was securely packaged and in quality condition. 5 star”

Helpful Report

Posted 6 months ago

Hi Leigh, thank you for your review. We're delighted to hear that your order process was smooth and that you were kept informed with courier updates. It's great to know that your item arrived within the expected timeframe, securely packaged and in quality condition. We appreciate your 5-star rating!

Posted 6 months ago

“Swift delivery and very pleased with my purchase. Very competitively priced too.”

Helpful Report

Posted 6 months ago

Hi Linda, thank you for your review. We're pleased to hear that you experienced swift delivery and are very happy with your purchase. At TGSO, we conduct continuous research to ensure we offer the best prices, so we're glad to know that you found our pricing competitive. We appreciate your feedback!

Posted 6 months ago

“Very good price and next day delivery.”

Helpful Report

Posted 6 months ago

Hi Tanveer, thank you for your review. We're glad to hear that you found our pricing very good and appreciated our next day delivery service. We hope you enjoy your purchase!

Posted 6 months ago

The Golf Shop Online is rated 4.9 based on 5,993 reviews