The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,381 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,381 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

Write Your review

Tell us how The Golf Shop Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Golf Shop Online 5 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely impressed with service and very fast delivery”

Helpful Report

Posted 2 days ago

Hi Victor, thank you for your great feedback. We're pleased to hear that you were impressed with our service and delivery. We hope to see you again at TGSO.

Posted 1 day ago

“Very quick and easy to use on their website, the order was sent out earlier than I had anticipated due to the bank Holiday weekend. Much appreciated thank you. Will use your site again and would recommend you to my friends.”

Helpful Report

Posted 2 days ago

Hi Malcolm, thank you for your kind words. We're delighted to hear that your order was processed quicker than expected. We look forward to serving you again in the future and appreciate your recommendation to friends. We hope to see you again at TGSO.

Posted 1 day ago

“The FJ white polo ladies top was very nice. Good fit, long enough. Nice material. Very happy.”

Helpful Report

Posted 2 days ago

Hi Janet, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 1 day ago

“............”

Helpful Report

Posted 3 days ago

Hi Steven, thank you for your feedback. If you need anything further, don't hesitate to reach out. We hope to see you again at TGSO.

Posted 1 day ago

“Excellent service. Item as described. Arrived on time.”

Helpful Report

Posted 3 days ago

Hi, thank you for your feedback. We're glad to hear the item arrived as expected and on time. We hope to see you again at TGSO.

Posted 1 day ago

“Great product, fast delivery”

Helpful Report

Posted 3 days ago

Hi, thank you for your feedback. We're pleased to hear you're happy with the product and delivery. We hope to see you again at TGSO.

Posted 1 day ago

“Found a great shirt for a really good price, and the delivery by royal mail was super quick, delivered in three days and it was a Bank holiday.”

Helpful Report

Posted 3 days ago

Hi Paul, thank you for your review. We're glad you found a great shirt at a good price and that the delivery was so quick, even over a Bank holiday. We hope to see you again at TGSO.

Posted 1 day ago

“Just ordered new gloves. Good range and arrived on time. All good.”

Helpful Report

Posted 3 days ago

Hi Steve, thank you for your review. We're pleased to hear your gloves arrived on time and met your expectations. We hope to see you again at TGSO.

Posted 1 day ago

“Exceptional service from Ben.... highly recommended.”

Helpful Report

Posted 3 days ago

Hi Stuart, thank you for your feedback. We're glad Ben could assist you so well. We hope to see you again at TGSO.

Posted 1 day ago

“Made two order one on Sunday one on Monday the Monday order has arrived the Sunday order still not even dispatched this day and age terrible customer service if Amazon can deliver same day a smallish online business that relies on sales should be able dispatch in less than a week unacceptable”

Helpful Report

Posted 3 days ago

Hi Christopher, Thank you for your feedback, and we're sorry to hear you're disappointed. Your order includes a putter that we needed to source directly from TaylorMade. While we do keep a large amount of stock, some specialist items are ordered in from the manufacturer, which can slightly extend the dispatch time. However, we are still within the quoted delivery window of 3–7 working days, and your order should leave us in the next few days. We understand delays can be frustrating and really appreciate your patience. If you have any questions or need further help, please don’t hesitate to get in touch. Best regards, The Golf Shop Online Team

Posted 1 day ago

“Great selection of golf gear at really good prices. Delivered quickly.”

Helpful Report

Posted 3 days ago

Hi Callum, thank you for your feedback. We're pleased to hear that you enjoyed our selection and service. We hope to see you again at TGSO.

Posted 1 day ago

“Delighted with my purchases from The Golf Shop online. Waterproof jacket and FJshoes perfect. Great fit, great quality, fabulous prices. Did take a week to deliver , otherwise great.”

Helpful Report

Posted 3 days ago

Hi Maureen, thank you for your feedback. We're delighted to hear that you're happy with your waterproof jacket and FJ shoes. We do our best to ensure speedy delivery, and we appreciate your patience. We hope to see you again at TGSO.

Posted 1 day ago

“Website easy to navigate,good prices and great products with swift delivery 👍🏼”

Helpful Report

Posted 3 days ago

Hi Alan, thank you for your feedback. We're glad to hear you found the website easy to navigate, and that you're happy with the prices, products, and swift delivery. We hope to see you again at TGSO.

Posted 1 day ago

“Goods arrived as requested and on time. Great service”

Helpful Report

Posted 3 days ago

Hi John, thank you for your feedback. We're pleased to hear that your goods arrived as requested and on time. We hope to see you again at TGSO.

Posted 1 day ago

“Offered discount voucher while shopping, then not allowed to use at checkout for multiple item purchases. Then a day or so after my order I received a promotional offer of four for three boxes of balls, which is what I had just ordered.”

Helpful Report

Posted 3 days ago

Thank you for your review. Our system will only allow one voucher code to be used at a time, and this cannot be used in conjunction with multi-buy offers. If you feel the voucher had a bigger reduction than the multi-buy price you received, please do let us know and we would be happy to amend this for you.

Posted 3 days ago

“Ordered a replacement battery for my golf trolley,arrived earlier than expected and nicely charged. Very happy with my purchase.”

Helpful Report

Posted 3 days ago

Hi Gerhard, thank you for your feedback. We're glad to hear your replacement battery arrived earlier than expected and that you're happy with your purchase. We hope to see you again at TGSO.

Posted 1 day ago

“Excellent service and gift vouchers easy to use.”

Helpful Report

Posted 3 days ago

Hi, thank you for your feedback. We're pleased to hear you found our gift vouchers easy to use. We hope to see you again at TGSO.

Posted 1 day ago

“Very pleased with the service quick and reliable been shopping there for quite a few years never had a problem thank you”

Helpful Report

Posted 3 days ago

Hi, thank you for your kind feedback. We're glad to hear you've been satisfied with our service over the years. We look forward to serving you again at TGSO.

Posted 1 day ago

“Service and product all good.”

Helpful Report

Posted 3 days ago

Hi Joyce, thank you for your feedback. We're pleased to hear that both the service and product met your expectations. We hope to see you again at TGSO.

Posted 1 day ago

“Very good”

Helpful Report

Posted 3 days ago

Hi Shane, thank you for your feedback. We hope to see you again at TGSO.

Posted 1 day ago

The Golf Shop Online is rated 4.9 based on 6,381 reviews