The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,961 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,961 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely first class, from ordering, to payment very easy, and delivery, on time or earlier. Huge selection which is very impressive. Thank you.”

Helpful Report

Posted 1 year ago

Hi Gary, thank you for your kind words! We're thrilled to hear about your positive experience with our ordering process and delivery service. Providing a wide selection and ensuring a smooth experience for our customers is our priority. If you ever have more feedback or if there's anything specific you'd like assistance with, feel free to let us know. We appreciate your support, and we hope you enjoy your golfing endeavors with our products. Thanks again!

Posted 1 year ago

“I bought an item as a Christmas gift and spoke to customer service about a potential return after December if item was not suitable.Very friendly and helpful advisor and very fast dispatch and delivery.would definitely recommend 😊”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback! We're glad to hear that our customer service team was helpful and that you had a fast dispatch and delivery experience. If you ever need assistance or have further questions, feel free to reach out. We appreciate your recommendation and hope the Christmas gift is well-received. Happy holidays!

Posted 1 year ago

“The footjoy golf boots arrived on time with free delivery. Cannot comment on performance of boots until used for some time in wet weather”

Helpful Report

Posted 1 year ago

Hi Mike, thank you for your feedback. I hope the FootJoy golf boots perform well for you, especially in wet weather. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your golfing experience, and we appreciate your business!

Posted 1 year ago

“I had a problem with my Motocaddy Cube trolley and had a great service in replacing it with no quibbles by Golf Shop Online”

Helpful Report

Posted 1 year ago

Hi Patrick, thank you for sharing your experience! I'm glad to hear that you had a positive and hassle-free experience with the replacement of your Motocaddy Cube trolley. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Happy golfing!

Posted 1 year ago

“The whole experience from ordering to delivery was brilliant.”

Helpful Report

Posted 1 year ago

Hi Tony, thank you for sharing your positive experience! I'm delighted to hear that your entire process, from ordering to delivery, was brilliant. If there's anything specific you enjoyed or if there's anything more you'd like assistance with, feel free to let me know. Wishing you great golfing adventures ahead!

Posted 1 year ago

“Great price for premium product and prompt delivery. Excellent.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! I'm glad to hear that you found a great price for a premium product and that the delivery was prompt. If you ever have more golfing needs or if there's anything else I can assist you with, feel free to reach out. Enjoy your golfing experience!

Posted 1 year ago

“I haven’t bought anything from The Golf Shop Online - so they obviously need reviewing.”

Helpful Report

Posted 1 year ago

Hi Geoff Thank you for your review. I can see you placed an order on the 20th October for a Glenmuir Mens Morar Lambswool Crew Neck Sweater. This was delivered on the 27th October by Royal Mail. If you would consider revising your review, we are an honest and hardworking company and feel we have given good service worthy of more than 1 star. If we can help with anything further please contact us at sales@thegolfshoponline.co.uk. Many thanks The Golf Shop Online

Posted 1 year ago

“From ordering to receiving my purchase was very fasr and efficient.”

Helpful Report

Posted 1 year ago

Hi Robert, thank you for sharing your experience! We're pleased to hear that your ordering and receiving process was fast and efficient. If you have any more golfing needs or if there's anything else we can assist you with, feel free to let us know. Enjoy your golfing, and we look forward to serving you again!

Posted 1 year ago

“All products came in really quickly and all as advertised”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience! We're glad to hear that all the products arrived quickly and as advertised. If you have any more golfing needs or if there's anything else we can help you with, feel free to let us know. Enjoy your golfing journey!

Posted 1 year ago

“Product in stock and delivered promptly at the right price. Will definitely shop with The Golf Shop Online again.”

Helpful Report

Posted 1 year ago

Hi Julian, thank you for choosing The Golf Shop Online! We're thrilled to hear that you found the product you were looking for in stock, and that it was delivered promptly at a great price. We look forward to serving you again in the future. If you have any questions or need assistance with anything else, feel free to reach out. Happy golfing!

Posted 1 year ago

“Ordered FJ shoes, delivery was prompt. Lovely shoes, very comfortable.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience! We're delighted to hear that you received your FootJoy shoes promptly and that you find them comfortable. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. We appreciate your business and hope you enjoy your golfing gear!

Posted 1 year ago

“Well pleased thank you 👍”

Helpful Report

Posted 1 year ago

Hi Anthony, thank you for sharing your positive feedback! We're delighted to hear that you are pleased with your purchase. If you have any more comments or if there's anything else we can assist you with, feel free to let us know. We're here to help, and we appreciate your support!

Posted 1 year ago

“Delivery very quick after eventually receiving updates. Notifications to Customer need improving”

Helpful Report

Posted 1 year ago

Hi Jamie, thank you for sharing your feedback. We appreciate your input regarding the delivery updates and notifications. We'll take this into consideration as we strive to improve our services. If you have any specific suggestions or if there's anything else we can assist you with, please feel free to let us know. We value your business and hope you enjoy your purchase!

Posted 1 year ago

“The Items were as described & received promptly. Very satisfied.”

Helpful Report

Posted 1 year ago

Hi John, thank you for sharing your experience. We're thrilled to hear that the items met your expectations and that you received them promptly. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We appreciate your satisfaction and hope to have the opportunity to serve you again at The Golf Shop Online.

Posted 1 year ago

“This was the first time visiting The Golf Shop and I was very impressed with the choice of stock and the quality and price. I have purchased the product as a gift but will be recommending The Golf Shop to thegolfer in the family. First class service, delivery was very quick.”

Helpful Report

Posted 1 year ago

Hello! We're delighted to hear that you had a positive experience during your first visit. It's great that you found a suitable gift, and we appreciate your recommendation. If there's anything specific you'd like to share or if you have any further comments, feel free to let us know. We hope the recipient of the gift enjoys it, and we look forward to the possibility of serving you again in the future. Thank you for choosing The Golf Shop!

Posted 1 year ago

“I bought a lot there and was never disappointed”

Helpful Report

Posted 1 year ago

Hi Heribert, thank you for being a loyal customer! We're thrilled to hear that you've had positive experiences with your purchases. If there's anything specific you'd like to share or if you have any further comments or requests, feel free to let us know. We appreciate your continued support and look forward to serving you in the future!

Posted 1 year ago

“Easy to order. Reasonable price and item received on time. Could not ask for more.”

Helpful Report

Posted 1 year ago

Hi Andrew, thank you for your positive feedback! We're glad to hear that your ordering experience was easy, the price was reasonable, and your item arrived on time. If there's anything else we can assist you with or if you have further comments, feel free to let us know. We appreciate your business and hope you enjoy your purchase!

Posted 1 year ago

“Item arrived promptly. Have used raincover already. Kept everything dry but somewhat awkward to fit & won’t fit back in its bag! But all in all a good purchase for the price paid.”

Helpful Report

Posted 1 year ago

Hi Sally! Thank you for sharing your experience. We appreciate your feedback on the fitting of the raincover, and we'll forward this information to the manufacturer to ensure continuous improvements in their products. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We value your business and hope you have many dry and enjoyable outings with your new raincover.

Posted 1 year ago

“I ordered a waterproof jacket and delivery was prompt and satisfactory. Unfortunately I had ordered a size too small. I returned the jacket requesting the next larger size. Again this request was dealt with and my new jacket arrived in good time. A really good service and all at an excellent price.”

Helpful Report

Posted 1 year ago

Hi Denis! Thank you for sharing your experience. We're pleased to hear that our team was able to assist you with the size exchange promptly, and that you're happy with the service and price. If there's anything else you need or if you have further feedback, feel free to let us know. We appreciate your business and hope you enjoy your waterproof jacket!

Posted 1 year ago

“Shies were reduced to a more than reasonable price and arrived earlier than expected too.”

Helpful Report

Posted 1 year ago

Hi there! We're delighted to hear that you found a great deal on your shoes and that they arrived earlier than expected. If there's anything else you need or if you have further feedback, feel free to let us know. We appreciate your business and hope you enjoy your new golf shoes!

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 5,961 reviews