The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,955 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,955 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great prices”

Helpful Report

Posted 11 months ago

Hi David, thank you for your positive feedback! We're delighted to hear that you found our service excellent and our prices great. We look forward to serving you again at The Golf Shop Online!

Posted 11 months ago

“Fantastic as always thank you for your service”

Helpful Report

Posted 11 months ago

Hi Alan, thank you for your ongoing support! We're delighted to hear that you find our service fantastic. We appreciate your kind words, and if there's anything else you need or if you have further comments, feel free to let us know. We look forward to continuing to serve you at TGSO.

Posted 11 months ago

“Great service delivered as promised communication Excellent what more can you ask for well done I shall be using your company in future for my golfing needs”

Helpful Report

Posted 11 months ago

Hi Alan, thanks a lot for your fantastic feedback! We're thrilled to hear that you had a great experience with our service—delivered as promised, excellent communication, and overall meeting your expectations. We appreciate your kind words and look forward to being of service for all your future golfing needs. If you ever have any questions or need assistance, feel free to reach out.

Posted 11 months ago

“Straightforward and all delivered on time”

Helpful Report

Posted 11 months ago

Hi Justin, thanks for your feedback! We're glad to hear that your experience with us was straightforward, and your delivery arrived on time. If there's anything else you need or if you have further comments, feel free to let us know. We look forward to serving you again at TGSO!

Posted 11 months ago

“I tend to purchase most of my golf related products through 'The Golf shop Online'. Why? Because they provide the following: 1. Most things you need for golf can be provided through the online store. 2. The price will most time be very competitive and I believe they will evem price match if asked (most stores tend to do that now but can be very selsctive). 3. Mark Crossfield gives great reviews of the products and helps with the sizing when considering purchasing such items as golf shirts (also produces great instructional YouTube videos) 4. Great discounts on many products. 5. You can obtain an Account at no cost and obtain points (£) when purchasing goods. 6. No quible on returns (not to date, although I have only had one return due to me getting the size wrong). 7. Fast deliver 8. If you have an Account there is no charge on delvery. The Ping Ramsey Mens Golf Fleece (XL) in Snorkel Blue that I ordered at a discounted price of £38.95 (down from £55) was dispatched and delived within a day or two by the Royal Mail (who do knock and wait for someone to answer the door). This is a superb quality product and I would say as good as anything purchased from Galvin Green (although GG are great products). The sizing would seem to be similar and where I would go with Large for some clothing providers I have found that Extra Large fits perfect with this top. I'm thinking of buying another one or two of these tops. Chris B for Redditch”

Helpful Report

Posted 11 months ago

Hi Chris, thank you for your detailed and positive feedback! We're thrilled to be your go-to choice for golf-related products. It's great to hear that you appreciate our wide selection, competitive pricing, and the value-added features like price matching, product reviews, and discounts. We're glad you had a smooth experience with the Ping Ramsey Mens Golf Fleece, and we appreciate your insights on the product's quality and sizing. If there's anything else you need or if you have further comments, feel free to let us know. We value your business and look forward to serving you again at TGSO!

Posted 11 months ago

“Fast and efficient”

Helpful Report

Posted 11 months ago

Hi Peter, thanks for your feedback! We're delighted to hear that you found our service fast and efficient. If there's anything else you need or if you have further comments, feel free to let us know. We're here to help and look forward to serving you again at TGSO!

Posted 11 months ago

“Exceptional customer service, so very rare these days. Prompt delivery, hassle free returns, competative prices, need I say more.”

Helpful Report

Posted 11 months ago

Hi Keith, thank you for your wonderful feedback! We're thrilled to hear that you found our customer service exceptional, our delivery prompt, and our returns hassle-free. If you ever need assistance or have further comments, feel free to reach out. We're here to help and look forward to serving you again soon!

Posted 11 months ago

“First class product as you would expect, along with a good service, good delivery, and a fair price. It was a perfect fit which makes a great difference when your out playing golf on a cold and windy day, nice and cosy. Received this item in good condition and on time. What more is there to say. Would l recommend this company the answer is a big YES”

Helpful Report

Posted 11 months ago

Hi Brian, thank you for your fantastic feedback! We're thrilled to hear that you found the product to be first-class, and it's great to know that it's a perfect fit, especially for those cold and windy golf days. We're pleased that you appreciate our good service, timely delivery, and fair pricing. Your recommendation means a lot to us, and we're delighted to have earned a big YES from you. If you ever have more golfing needs or any questions, feel free to reach out. We look forward to serving you again at TGSO!

Posted 11 months ago

“Always excellent service from The Golf Shop Online. Just put another order in to them today. To be recommended!”

Helpful Report

Posted 11 months ago

Hi Simon, thank you for your continued support and kind words! We're delighted to hear that you've always had excellent service from us. We appreciate your recommendation and look forward to fulfilling your latest order. If you need any assistance, don't hesitate to reach out.

Posted 11 months ago

“Excellent service from the golf shop. One of my go to places to order from. Absolutely first class company”

Helpful Report

Posted 11 months ago

Hi Chris, thank you for your kind words! We're thrilled to be one of your go-to places for golf gear. If you have any more golf needs or questions, feel free to reach out. Looking forward to serving you again at The Golf Shop Online!

Posted 11 months ago

“Bought PowaKaddy X Lite golf bag great bag at a great price. But great service to order placed at 1400hrs arrived 830 hrs next day 👍”

Helpful Report

Posted 11 months ago

Hi Jacky, thank you for your positive feedback! We're thrilled to hear that you are satisfied with the PowaKaddy X Lite golf bag and that you found it at a great price. We're also delighted that our delivery service met your expectations. Enjoy your new golf bag, and we look forward to serving you again at The Golf Shop Online!

Posted 11 months ago

“Happy with product and great service, thanks”

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Posted 11 months ago

Hi Jim, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 11 months ago

“Excellent online service outstanding value and a great range of equipment and brands.”

Helpful Report

Posted 11 months ago

Thank you for your positive feedback! We're delighted to hear that you found our online service excellent, appreciated the outstanding value, and enjoyed our wide range of equipment and brands. If you ever have more golf needs or questions, feel free to reach out. We look forward to serving you again at TGSO!

Posted 11 months ago

“Fantastic service as always, highly recommended”

Helpful Report

Posted 11 months ago

Hi James, thank you for your kind words! We're thrilled to hear that you found our service fantastic and that you highly recommend us. Your satisfaction is our priority, and we're grateful for your recommendation. Looking forward to serving you again at TGSO!

Posted 11 months ago

“Spot on service, would highly recommend”

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Posted 11 months ago

Hi Steven, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 11 months ago

“Super quick delivery and helpful support folks on the phone”

Helpful Report

Posted 11 months ago

Hi Stephen, thank you for your feedback! We're delighted to hear that you experienced super quick delivery and found our support team helpful. If there's anything else you need or if you have further comments, feel free to let us know. We appreciate your support, and we look forward to serving you again at TGSO!

Posted 11 months ago

“Ping head covers. Super quick delivery from the Golf Shop. They look fab so very happy and already had people commenting on them!”

Helpful Report

Posted 11 months ago

Hi Graeme, thanks for your positive feedback! We're delighted to hear that you're happy with the super quick delivery of your Ping head covers. It's great that they look fab and had people commenting on them. Looking forward to serving you again at TGSO!

Posted 11 months ago

“Delivery of longridge bag with back strap. Bag keeps falling off and the clubs fall out. Could you exchange this for one strap to fit the bag and it is carried over one shoulder. I will pay for this. Or just exchange with you. Otherwise bag is super.”

Helpful Report

Posted 11 months ago

Hi Sunya, we're sorry to hear about the inconvenience with the Longridge bag. We understand your concern, and we want to assist you. As part of our commitment to customer satisfaction, we have a 60-day return policy. Please reach out to our customer service team at customerservices@thegolfshoponline.co.uk, and they will be happy to guide you through the return or exchange process. We appreciate your feedback and the opportunity to make this right for you.

Posted 11 months ago

“Great service and very happy with the products.”

Helpful Report

Posted 11 months ago

Hi there, thank you for your feedback! We're thrilled to hear that you're very happy with our service and products. We look forward to serving you again at TGSO!

Posted 11 months ago

“The ease of the website and the quick delivery was outstanding. Top notch service.”

Helpful Report

Posted 11 months ago

Hi Paul, thank you for your feedback! We're thrilled to hear that you found our website easy to use and that the delivery was quick. Providing top-notch service is our priority, and we're glad to know we met your expectations. We look forward to serving you again at TGSO!

Posted 11 months ago

The Golf Shop Online is rated 4.9 based on 5,955 reviews