The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,021 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price and speedy postage. Very happy”

Helpful Report

Posted 1 year ago

Hi Philippa, we're glad to hear that you found our price competitive and received your order quickly. Thank you for choosing The Golf Shop Online and for your positive feedback.

Posted 1 year ago

“Ordered charcoal FJ trousers. Already have a pair in same colour so knew what to expect . Threw out the packaging and stuck them in the drawer. Time came to wear them ... they're a shade of dark ,olive green ! Too late to do anything. Lesson one ... open packaging carefully , if they are not charcoal send them back. Not a happy golfer”

Helpful Report

Posted 1 year ago

Hi, we apologize for the inconvenience caused by the color discrepancy with your FJ trousers. We understand the frustration of receiving a different color than expected, especially when it's too late to return them. We appreciate your feedback and if there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us. Thank you for your understanding, and we hope you enjoy your golfing experiences this season.

Posted 1 year ago

“Excellent service all round. Right product delivered early. Can't fault the purchase at all.”

Helpful Report

Posted 1 year ago

Hi Steve, we're delighted to hear that you had an excellent experience with our service and that the right product was delivered to you promptly. Customer satisfaction is our top priority, and we're thrilled that we met your expectations. Wishing you a fantastic golfing season ahead, and we hope to see you again at The Golf Shop Online!

Posted 1 year ago

“Prompt delivery and happy with the purchase which was a good price”

Helpful Report

Posted 1 year ago

Hi Sheila, thank you for your review and pleased your order reached you nice and quick and that you're happy with its price. Hope you get plenty of golf in this year.

Posted 1 year ago

“Polo shirt arrived on time and exactly what I ordered, great service”

Helpful Report

Posted 1 year ago

Hi, we're delighted to hear that your polo shirt arrived promptly and met your expectations. Providing excellent service and delivering the right products is our priority. Thank you for choosing The Golf Shop Online, and we appreciate your positive feedback.

Posted 1 year ago

“Cup holder for a motor caddy does exactly what it says on the tin prompt delivery no complaints”

Helpful Report

Posted 1 year ago

Hi Karl, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Quick and easy process and fast delivery.”

Helpful Report

Posted 1 year ago

Hi Paul, we're glad to hear that you had a smooth and efficient experience with us! Our team strives to provide a seamless ordering process and speedy delivery to ensure customer satisfaction. Thank you for choosing us, and we hope you enjoy your purchase.

Posted 1 year ago

“Brilliant website, very easy to navigate and a very speedy delivery.”

Helpful Report

Posted 1 year ago

Hi Aileen, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“The service was perfect. I could not have asked for more. Mr L Joiner.”

Helpful Report

Posted 1 year ago

Hi Len, we're delighted to hear that our service exceeded your expectations. Customer satisfaction is our top priority, and we're glad we could provide you with a seamless experience. We appreciate your support and hope to have the opportunity to serve you again in the future. Wishing you a great time ahead and thank you for choosing The Golf Shop Online!

Posted 1 year ago

“definitely buying from this online shop again”

Helpful Report

Posted 1 year ago

Hi Mark, your satisfaction is our priority, and we appreciate your support. We look forward to serving you again in the future. Have a wonderful time shopping and enjoy your purchases from The Golf Shop Online!

Posted 1 year ago

“The golf bag I ordered arrived quickly was, excellent quality and a good price. Thank you.”

Helpful Report

Posted 1 year ago

Hi, thank you for your review and pleased your order reached you nice and quick and that you're happy with its price. Hope you get plenty of golf in this year.

Posted 1 year ago

“My husband loves his jacket. Fits great and is comfortable when swinging the driver 🤩”

Helpful Report

Posted 1 year ago

Hi Deborah, we're so glad your husband is loving his new jacket! Thank you for choosing to shop with us at The Golf Shop Online. We hope he enjoys many great rounds of golf with his new jacket. Wishing you both a fantastic season of golf ahead!

Posted 1 year ago

“The Web site easy to navigate and there are good descriptions of products along with competitive prices. Delivery was quick and on time. Overall excellent service.”

Helpful Report

Posted 1 year ago

Hi, we strive to provide a user-friendly website with detailed product descriptions and competitive prices. We're delighted to hear that you found it easy to navigate and that our delivery service met your expectations. Your satisfaction is important to us, and we appreciate your support. We hope to see you again at The Golf Shop Online for all your golfing needs.

Posted 1 year ago

“Great prompt service.”

Helpful Report

Posted 1 year ago

Hi John, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Shop was great with plenty of choice. Very good prices. Disappointed with the product unfortunately. Cap was worn once in the sun and has faded very badly.”

Helpful Report

Posted 1 year ago

Hi Richard, we are very sorry to hear this. However, we do offer a 60-day return policy. And if you email customerservices@thegolfshoponline.co.uk with the problem, we will certainly help you out. Thank you for your feedback and we still hope to get the opportunity to serve you again at TGSO.

Posted 1 year ago

“Ordered two polo shirts that arrived within two days. Very pleased with the service. I ordered another two, but mistakingly picked one the same colour that I had previously ordered. I exchanged this for the correct colour and this also arrived two days later. Brilliant service.”

Helpful Report

Posted 1 year ago

Hi Hazel, we're glad to hear that your initial order of polo shirts arrived promptly and that you were pleased with the service. We understand that mistakes can happen, and we appreciate your patience in the exchange process. We're delighted that the correct color polo shirt was delivered to you within two days. Your satisfaction is important to us, and we hope to continue providing you with excellent service in the future. Thank you for choosing The Golf Shop Online, and we look forward to serving you again.

Posted 1 year ago

“First class products backed up by fast efficient customer service. Would definitely recommend.”

Helpful Report

Posted 1 year ago

Hi Barrie, thank you for your kind words! We're delighted to hear that you had a positive experience with both our products and service. Your recommendation means a lot to us. If you have any further needs in the future, please don't hesitate to reach out. We look forward to serving you again at The Golf Shop Online.

Posted 1 year ago

“Excellent service from start to finish.!”

Helpful Report

Posted 1 year ago

Hi Mark, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“The top was as expected, delivered promptly and at a good price.”

Helpful Report

Posted 1 year ago

Hi Chris, qe're glad to hear that you're satisfied with the top you ordered. Our team works hard to ensure prompt delivery and competitive pricing for our customers. If you have any more golfing needs in the future, we hope to see you again at The Golf Shop Online.

Posted 1 year ago

“Quick delivery, item is just as described. Very good price too. Thank you 🙋‍♀️⛳🏌️‍♀️”

Helpful Report

Posted 1 year ago

Hi Trudy, thank you for your review and pleased your order reached you nice and quick and that you're happy with its price. Hope you get plenty of golf in this year.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 6,021 reviews