The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,046 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,046 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was a really good experience. Good communication, and a fast dispatch. The only problem I had was the time it took to get to me. This was with Royal Mail , unfortunatley they sent my package to the wrong sorting office which delayed my delivery. The item was on a 48 hour delivery but it arrived in 72 hrs.”

Helpful Report

Posted 3 weeks ago

Hi Gareth, thank you for your feedback. We're pleased to hear you had a positive experience overall. We're sorry to hear about the delay with Royal Mail, though, and appreciate your understanding. We hope to see you again at TGSO.

Posted 2 weeks ago

“My shoes were delivered on time. Website easy to use and my shoes were cheaper than anywhere else.”

Helpful Report

Posted 3 weeks ago

Hi John, thank you for your feedback. We're glad to hear the shoes arrived on time and that you found our website easy to use. We look forward to seeing you again at TGSO.

Posted 2 weeks ago

“Great service, good price, simple communication even went the extra mile to ensure last minute order arrived before Christmas. Highly recommended”

Helpful Report

Posted 3 weeks ago

Hi, thank you for your kind words. We're pleased to hear you were happy with the service and that your order arrived in time for Christmas. Wishing you a good season of golf ahead.

Posted 2 weeks ago

“Delivered promptly and good quality product”

Helpful Report

Posted 3 weeks ago

Hi C Clark, thank you for your review. We're pleased to hear your order was delivered promptly and that you're happy with the product quality. Wishing you a good season of golf ahead.

Posted 2 weeks ago

“Good value products. Delivered quickly and efficiently. Would use again.”

Helpful Report

Posted 3 weeks ago

Hi Helen, thank you for your kind feedback. We're pleased you found good value in our products and that the delivery met your expectations. We hope to see you again at TGSO.

Posted 2 weeks ago

“Excellent. Efficient.”

Helpful Report

Posted 3 weeks ago

Hi Linda, thank you for your kind feedback. We hope to see you again at TGSO.

Posted 2 weeks ago

“Pretty good service and products are always competitively priced in my opinion”

Helpful Report

Posted 3 weeks ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 2 weeks ago

“Easy to identify purchase from website. Great communication. Item delivered on time, well packaged, and in perfect condition.”

Helpful Report

Posted 3 weeks ago

Hi, thank you for your kind feedback. We're delighted to know the process was smooth and that your item arrived as expected. Wishing you a good season of golf ahead.

Posted 2 weeks ago

“Great service as usual. Always reliable fast service”

Helpful Report

Posted 3 weeks ago

Hi, thank you for your continued support. We're pleased to hear you're happy with our service. Hope you enjoy your golf this season.

Posted 3 weeks ago

“Product as described, competitively priced and quick delivery, excellent.”

Helpful Report

Posted 3 weeks ago

Hi Peter, thank you for your kind words. We're glad you were happy with the product, pricing, and delivery speed. Hope you enjoy your golf this season.

Posted 3 weeks ago

“Very good service. Item as described, arrived on time with track and trace on delivery.”

Helpful Report

Posted 3 weeks ago

Hi David, thank you for your feedback. We're pleased to hear you found the service reliable and appreciated the track-and-trace delivery. We hope to see you again at TGSO.

Posted 3 weeks ago

“Very easy to deal with and order from. They kept me updated with progress of the order which arrived in a timely fashion.”

Helpful Report

Posted 3 weeks ago

Hi Dominic, thank you for your kind words. We're pleased to hear you found the ordering process straightforward and appreciated the updates. We hope to see you again at TGSO.

Posted 3 weeks ago

“Good item, good service, good communication, great price. Thank you.”

Helpful Report

Posted 3 weeks ago

Hi Fred, thank you for your kind feedback. We're pleased to hear you were happy with the item, service, and communication. We hope to see you again at TGSO.

Posted 3 weeks ago

“Very professional and quick exchange for another size, look forward to shopping again”

Helpful Report

Posted 3 weeks ago

Hi Philip, thank you for your kind feedback. We’re glad the exchange process went smoothly for you. We look forward to serving you again at TGSO.

Posted 3 weeks ago

“Great customer service. Pair of Footjoy shoes returned as they wore unexpectedly in less than 6 months. Asked to send them back to Golf Online and within a few days a credit was raised and a replacement pair sorted. New pair recieved before Christmas in the big "rush" - can't fault service.”

Helpful Report

Posted 3 weeks ago

Hi Nigel, thank you for your review. We're delighted to hear you had such a positive experience with our customer service. We aim to make returns and exchanges as smooth as possible, and we're glad we could sort it out for you. Wishing you a good season of golf ahead!

Posted 3 weeks ago

“When first ordering did not receive introductory discount. E-mailed the company and they happily applied immediately. Products supplied were delivered promptly even though it was around holiday period. Based on service and price I ordered again.”

Helpful Report

Posted 3 weeks ago

Hi Stuart, thank you for your feedback. We're glad to hear we were able to resolve the discount issue and that you were happy with the delivery and service. We truly appreciate your support and look forward to serving you again. Wishing you a good season of golf ahead!

Posted 3 weeks ago

“Very happy with the service provided and the fact they appear to care about what you think of them. The prices and range of clothing compared very well with other similar companies.”

Helpful Report

Posted 3 weeks ago

Hi, thank you for your kind words. We're glad to hear you were happy with the service and found our prices and range competitive. We hope to see you again at TGSO!

Posted 3 weeks ago

“Very speedy delivery of goods as ordered. Well packed”

Helpful Report

Posted 3 weeks ago

Hi David, thank you for your feedback. We're pleased to hear your goods arrived quickly and in good condition. We hope to see you again at TGSO!

Posted 3 weeks ago

“Hi placed my order great service delivered on time.my purchase fits great.”

Helpful Report

Posted 3 weeks ago

Hi Neil, thank you for your feedback. We're glad to hear the purchase fits great and that you received your order on time. We hope to see you again at TGSO!

Posted 3 weeks ago

“Great price and great product. TBH, 10 days from order to delivery was a little disappointing and not per the indication given when order placed -probably beond control of The Golf shop Online?.”

Helpful Report

Posted 3 weeks ago

Hi Andrew, thank you for your feedback. We work hard in making sure orders leave us as quickly as possible, and our goal is always to get products to our customers as soon as we can. We're sorry for the delay and appreciate your understanding. We hope to see you again at TGSO!

Posted 3 weeks ago

The Golf Shop Online is rated 4.9 based on 6,046 reviews