The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,021 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service”

Helpful Report

Posted 1 year ago

Hi Alan, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 1 year ago

“Perfect, our new Sun Mountain Travel bags quicker than originally promised. Great service”

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Posted 1 year ago

Hi Jacqueline, thank you for your review and pleased your order reached you nice and quick and that you're happy with it. Hope you get plenty of golf in this year.

Posted 1 year ago

“The order went to plan with accurate information on delivery.”

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Posted 1 year ago

Hi John, thank you for your feedback! We're glad to hear that your order went smoothly and that you received accurate information about the delivery. If you have any more orders or inquiries in the future, please don't hesitate to reach out. We hope to see you again at The Golf Shop Online!

Posted 1 year ago

“Great product and packaging, only down side was delivery from Royal Mail . Took longer to come but had a 48 hr parcel force delivery”

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Posted 1 year ago

Hi Ady, we're thrilled to hear that you were pleased with the product and packaging. We apologize for any inconvenience caused by the delivery delay from Royal Mail. We understand that timely delivery is important, and we'll take your feedback into consideration. Thank you for your feedback, and we hope to see you again at TGSO for your future golfing needs!

Posted 1 year ago

“Superb service when exchanging golf shoes after I had chosen the wrong size.”

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Posted 1 year ago

Hi John, providing excellent customer service is always our goal, and we're glad we could assist you with the exchange process smoothly. If there's anything else we can help you with in the future, please don't hesitate to reach out. Thank you for your feedback, and we look forward to serving you again at TGSO!

Posted 1 year ago

“I had a problem with a Proquip sweater ordered which had some damage to the back of it which wouldn't have been seen until the item was unpacked. I contacted customer services and returned the item for replacement, from raising the problem to receiving a replacement took 3 days. Great service”

Helpful Report

Posted 1 year ago

Hi Jeff, we're glad to hear that our customer service team was able to promptly address the issue and provide you with a replacement in just three days. Ensuring customer satisfaction is our top priority, and we appreciate your understanding and patience throughout the process. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 year ago

“VERY EFFICIENT SERVICE. I WAS VERY SATISFIED.”

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Posted 1 year ago

Hi John, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Great service and the trade with clubs for cash was easy and well organised clubs are great early days only used 3 times but signs are good overall a first class service if only all customer service was this good.”

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Posted 1 year ago

Hi Peter, we strive to make the trade-in process as easy and organized as possible, and we're glad it went smoothly for you. It's wonderful to know that you're satisfied with the clubs you received and that they are showing promising signs in your early use. Your kind words about our customer service are greatly appreciated. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 year ago

“Best golf shirts ever Footjoy. Very happy with the service and price. Will definitely be using again. Many Thanks”

Helpful Report

Posted 1 year ago

Hi Clive, thank you for taking the time to rate us. We are so glad that you're happy with your recent purchase and that you consider us for your next one. Have a good season of golf ahead and we look forward to seeing you again at TGSO.

Posted 1 year ago

“Very pleased with my purchase. Good quality and price. Won't hesitate to order again .”

Helpful Report

Posted 1 year ago

Hi Tom, we're glad to know that you had a positive experience, and we appreciate your support. Should you need anything in the future, don't hesitate to reach out. We look forward to serving you again. Thank you for choosing TGSO!

Posted 1 year ago

“The Golf Shop has a good range of products and provides good service.”

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Posted 1 year ago

Hi, we're glad to hear that you found The Golf Shop Online to have a good range of products and that you were satisfied with our service. We appreciate your support and look forward to serving you again in the future.

Posted 1 year ago

“Ordered a pair of footjoy golf shoes from the golf shop online after reading the positive reviews. Was not disappointed, item received two days after ordering,and was kept informed of its progress throughout. With free postage,and the lowest price i could find,i was more than happy. Would definitely recommend and use again”

Helpful Report

Posted 1 year ago

Hi Dave, we're thrilled to hear that you had a positive experience with your order of Footjoy golf shoes from The Golf Shop Online. We strive to provide excellent service and competitive prices to our customers, and we're glad to know that we met your expectations. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing TGSO!

Posted 1 year ago

“Excellent shirt”

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Posted 1 year ago

Hi Ralph, thank you for your feedback! We're delighted to hear that you are pleased with the shirt you purchased. We hope to see you again at TGSO!

Posted 1 year ago

“Great range of products, very good prices and excellent service/customer service. Can’t recommend highly enough.”

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Posted 1 year ago

Hi Rob, we're delighted to hear that you had a positive experience with our wide range of products, competitive prices, and excellent customer service. We appreciate your recommendation and value your satisfaction as our customer. Thank you for choosing TGSO, and we hope to see you again soon!

Posted 1 year ago

“My Puma golf shoes arrived ahead of schedule. There was no issues with the packaging and I would recommend the golf shop online.”

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Posted 1 year ago

Hi Gerard, we're glad to hear that your Puma golf shoes arrived ahead of schedule and that there were no issues with the packaging. We appreciate your recommendation of The Golf Shop Online. If you have any more orders or inquiries in the future, please don't hesitate to let us know. We hope to see you again at TGSO!

Posted 1 year ago

“Very quick delivery.I’m always pleased with the service.”

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Posted 1 year ago

Hi Patricia, we're delighted to hear that you were pleased with the quick delivery and the service you received. Your satisfaction is important to us, and we appreciate your continued support. We look forward to serving you again in the future.

Posted 1 year ago

“Great golf cap”

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Posted 1 year ago

Hi Gary, we're glad to hear that you're enjoying your golf cap! A good cap can not only provide protection from the sun but also add a stylish touch to your golf outfit. Thank you for sharing your positive feedback, and we hope it continues to enhance your golfing experience.

Posted 1 year ago

“Not able to give a review as they were a birthday present for my son. But as he requested them l am sure they are 5stars”

Helpful Report

Posted 1 year ago

Hi Margaret, thank you for your comment. We understand that you haven't personally used the product, but we appreciate your confidence in your son's request and believe that he will be satisfied with the items. We hope your son enjoys his birthday present, and we look forward to serving you again at TGSO.

Posted 1 year ago

“Lots of choice, easy to order and Delivery very Quick. Really impressive site.”

Helpful Report

Posted 1 year ago

Hi Louise, thank you for your kind feedback! We're delighted to hear that you found our website impressive and had a positive shopping experience with us. Providing a wide range of choices, easy ordering process, and fast delivery are important aspects of our service. We appreciate your support and recommendation. We hope to see you again at TGSO!

Posted 1 year ago

“Brilliant range of products at very competitive prices.”

Helpful Report

Posted 1 year ago

Hi, we're delighted to hear that you found our range of products to be brilliant and our prices to be competitive. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 6,021 reviews