The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,048 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,048 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and service.”

Helpful Report

Posted 1 month ago

Hi Mark, thank you for your feedback! We’re pleased to hear that you’re happy with both the product and service. Hope you enjoy your golf this season!

Posted 1 month ago

“The powerkaddy trolley bag covers I ordered arrived as advised. They were well packed and delivered with a smile. Thank you very much to the Golf Shop Online.”

Helpful Report

Posted 1 month ago

Hi Anthony, thank you for your kind words! We're delighted everything arrived as expected and with a smile. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 1 month ago

“Good delivery Well packed Very pleased”

Helpful Report

Posted 1 month ago

Hi Leslie, thank you for your feedback! We’re glad to hear you’re pleased with the delivery and packaging. Hope you enjoy your golf this season!

Posted 1 month ago

“A good quality cap that was exactly as the description. Arrived on time. Good communication regards delivery.”

Helpful Report

Posted 1 month ago

Hi, thank you for your feedback! We're delighted to hear you’re pleased with the cap and the delivery process. Wishing you a good season of golf ahead!

Posted 1 month ago

“Speedy delivery and quality clothing.”

Helpful Report

Posted 1 month ago

Hi Oliver, thank you for your feedback! We're glad to hear you're happy with the speedy delivery and quality clothing. Hope you enjoy your golf this season!

Posted 1 month ago

“Spot on,delighted with my purchase”

Helpful Report

Posted 1 month ago

Hi Sally, thank you for your feedback! We're delighted to hear you're pleased with your purchase. Hope you enjoy your golf this season!

Posted 1 month ago

“Dispatched ontime delivery company DHL useless. Constantly saying delay. Failed delivery twice. Then part delivery still waiting for the other part of the order!! Over 10 days since I placed the order!”

Helpful Report

Posted 1 month ago

Thank you for your review, please do contact us directly if your having an issue with a courier and we can assist you straight away. We will of course contact you now to help you with your courier issues.

Posted 1 month ago

“Great products, excellent service and efficient delivery.”

Helpful Report

Posted 1 month ago

Hi, thank you for your feedback! We're glad to hear you had a great experience with us. Hope you enjoy your golf this season!

Posted 1 month ago

“The purchase l made was fit a gift and l was highly delighted with it. I am hoping the recipient will be too.”

Helpful Report

Posted 1 month ago

Hi, thank you for your feedback! We're thrilled to hear you were delighted with your purchase, and we hope the recipient loves it too. Happy holidays, and we hope to see you again at TGSO!

Posted 1 month ago

“A wide variety of items at very reasonable prices. I ordered some golf shorts which were exactly as advertised. Great communications from the company. Item delivered to advertised timescales. I’d recommend.”

Helpful Report

Posted 1 month ago

Hi Chris, thank you for your kind words! We're delighted to hear you were happy with our variety, prices, and communication, and that the golf shorts met your expectations. We hope to see you again at TGSO!

Posted 1 month ago

“Very pleased with the purchasing experience. Although not a golfer myself, I was tasked with the purchase of specific golf balls for Christmas presents. Golf Shop offered the ranges I wanted at a very competitive price. Have deducted a star for Royal Mail delivery ( a 5 hour delivery slot is ridiculous! ) and for the almost daily marketing emails ( just too many!)”

Helpful Report

Posted 1 month ago

Hi, thank you for sharing your experience. We're glad we could provide the golf balls you needed at a competitive price. We appreciate your feedback regarding the delivery and emails; we'll take this on board to improve. Wishing you and your family a Merry Christmas!

Posted 1 month ago

“Excellent quick service”

Helpful Report

Posted 1 month ago

Hi, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 month ago

“I have used them before for my golfing requirements, the website is very well laid out so you can find the item you are after. The prices are very good. Also the delivery time is good.”

Helpful Report

Posted 1 month ago

Hi Simon, thank you for your feedback and for choosing us again for your golfing needs! We're glad you find our website easy to navigate and appreciate our prices and delivery service. Hope you enjoy your golf this season!

Posted 1 month ago

“Although the package was delivered to the wrong property the resoponse when comtacted was very positive and the matters was resolved within 24 hours.”

Helpful Report

Posted 1 month ago

Hi, thank you for sharing your experience! We're pleased the issue was resolved promptly for you. Wishing you a good season of golf ahead!

Posted 1 month ago

“Prompt competitive service”

Helpful Report

Posted 1 month ago

Hi, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 month ago

“Received the boots I wanted speedily and at a good price.”

Helpful Report

Posted 1 month ago

Hi Catherine, thank you for your feedback! We're glad to hear you were happy with the boots and our service. Hope you enjoy your golf this season!

Posted 1 month ago

“Fast delivery at a good price”

Helpful Report

Posted 1 month ago

Hi Graham, thank you for your feedback! We're glad to hear you were pleased with the delivery and price. Hope you enjoy your golf this season!

Posted 1 month ago

“Prompt delivery and excellent price.”

Helpful Report

Posted 1 month ago

Hi, thank you for your feedback! We're delighted to hear you were happy with the delivery and price. We hope to see you again at TGSO!

Posted 1 month ago

“Seemless purchase and speedy delivery”

Helpful Report

Posted 1 month ago

Hi Scott, thank you for your feedback! We're glad the purchase was seamless and delivery was quick. Wishing you a good season of golf ahead.

Posted 1 month ago

“Excellent delivery. Poor packaging - golf shoes are a Christmas present, presentation dissappointing. The box and the tissue paper wrapped around the shoes loos battered!”

Helpful Report

Posted 1 month ago

Hi, thank you for your review and feedback. We are very sorry the shoes arrived like this. The shoes arrive packaged directly from the manufacturers, and while we quality check some of them, we do not check them all, so apologies that this one slipped through. We would like to offer you a 5% discount as a goodwill gesture. I will send this to you in a separate email. I hope this helps, if you have any queries please do not hesitate to contact us, our email address is sales@thegolfshoponline.co.uk. Many thanks Julia GSO

Posted 1 month ago

The Golf Shop Online is rated 4.9 based on 6,048 reviews