The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,972 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service , thank you will definitely use your company again.”

Helpful Report

Posted 1 year ago

Hi Hilary, you're very welcome! We're delighted to have provided you with fantastic service. Thank you for choosing us, and we look forward to serving you again in the future.

Posted 1 year ago

“As usual prompt and efficient service of quality products at reasonable prices. My favourite on-line golf retailer !!”

Helpful Report

Posted 1 year ago

Hi David, thank you for your kind words! We're delighted to be your favorite online golf retailer. Your satisfaction is our top priority, and we're happy to provide you with quality products and excellent service. If you ever need anything else or have any questions, don't hesitate to reach out. We hope to see you again at TGSO for more great experiences!

Posted 1 year ago

“Shocking returns policy, ordered two large sized tops, one large, one extra large arrive. Contacted you guys and was told I had to pay cost of return of which was due to your mistake, SERIOUSLY. I understand the policy of charging for returns if someone orders five items to try on and return unwanted, but this as I’ve stated was YOUR mistake. Leaves a sour taste and will probably buy elsewhere in future, even if a bit more expensive, should I need to return a item it could actually work out cheaper!! Flexibility in your return policy is required. Disappointed”

Helpful Report

Posted 1 year ago

Hi Thank you for your review - i have just checked your original order and i can see that you ordered 1 x large and 1 x XL . On this occasion, this is an order you placed incorrectly when ordering online and this is why we have not refunded your postage for this return exchange. If it was our mistake we would cover postage but on this occasion, you did order a large and XL golf top. Thanks

Posted 1 year ago

“Great golf bag at discount price turned up in double quick time.”

Helpful Report

Posted 1 year ago

Hi Robert, thank you for your review and pleased your order reached you nice and quick and that you're happy with its price. Hope you get plenty of golf in this year.

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

Hi Catherine, thank you! We're delighted that you had an excellent experience with us. If there's anything else we can do to make your golfing journey even better, please don't hesitate to let us know.

Posted 1 year ago

“Excellent price. Excellent service”

Helpful Report

Posted 1 year ago

Hi Peter, thank you for your kind words! We're glad that you found our prices and service excellent. If there's anything else we can do for you, don't hesitate to let us know. We're always here to assist you.

Posted 1 year ago

“Easy access to browse site and purchase products which were delivered promptly”

Helpful Report

Posted 1 year ago

Hi Allister, quick delivery is one of our priorities, and we're pleased to know that your products arrived promptly. If you have any more golfing needs or questions, don't hesitate to reach out. We hope to see you again at TGSO!

Posted 1 year ago

“Great Service, quality products at excellent prices, good communication and delivery. Would definitely use again.”

Helpful Report

Posted 1 year ago

Hi Peter, thank you for your kind words! We're delighted to hear that you had a positive experience with our service, products, communication, and delivery. Your satisfaction is our top priority, and we're grateful for your feedback. If you ever need anything else, feel free to reach out. Hope you enjoy your golf this season, and we look forward to seeing you again at TGSO!

Posted 1 year ago

“Quick delivery and very happy with purchase”

Helpful Report

Posted 1 year ago

Hi Thelma, thank you for your review and pleased your order reached you nice and quick and that you're happy with it. Hope you get plenty of golf in this year.

Posted 1 year ago

“Custom fit sorted in double quick time. I'll let you know how great it is when I've boomed it down rhe fairway”

Helpful Report

Posted 1 year ago

Hi Colin, we're glad to hear that your custom fit was sorted quickly! We hope the new equipment helps you hit booming drives down the fairway. Feel free to let us know about your golfing successes, and we're always here to assist you with anything you need. Wishing you many great shots and successful rounds ahead!

Posted 1 year ago

“Good price, free postage, prompt delivery,excellent”

Helpful Report

Posted 1 year ago

Hi, we're thrilled to know that you found our prices competitive, and the free postage and prompt delivery added to your satisfaction. Your feedback is greatly appreciated, and we hope to continue providing you with excellent service and products at The Golf Shop Online. Have a fantastic time on the golf course!

Posted 1 year ago

“My order was despatched the same day I placed the order, and delivery time was excellent. Highly recommend this business”

Helpful Report

Posted 1 year ago

Hi Paul, thank you for your feedback! We're delighted to hear that you had a speedy and efficient experience with us. We truly appreciate your recommendation and hope to have the pleasure of serving you again at TGSO. Wishing you a good season of golf ahead!

Posted 1 year ago

“Very good as always”

Helpful Report

Posted 1 year ago

Hi William, thank you for your continued support! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our priority, and we strive to maintain the same level of service every time. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We look forward to serving you again at TGSO.

Posted 1 year ago

“Great prices great service”

Helpful Report

Posted 1 year ago

Hi Patrick, thank you for your kind words! We're thrilled to hear that you are satisfied with our prices and service. We hope to have the opportunity to serve you again at The Golf Shop Online. Wishing you a fantastic time on the golf course!

Posted 1 year ago

“Great service, great price and great after service, I would and have highly recommend Golf Shop Online.”

Helpful Report

Posted 1 year ago

Hi Colin, thank you for your kind words! We're thrilled to know that you had a positive experience with our service and pricing. Your recommendation means a lot to us! If you ever need anything else or have any questions, don't hesitate to reach out. We value your continued support, and we hope to see you again at TGSO.

Posted 1 year ago

“Great value for money products and with the free postage made my purchase better than ever.”

Helpful Report

Posted 1 year ago

Hi Gary, we're thrilled to hear that you found great value for money with your purchase! Free postage is always a bonus, and we're glad it made your shopping experience even better. If you ever need anything else or have any questions, don't hesitate to reach out. Thank you for choosing us, and we hope to serve you again at TGSO!

Posted 1 year ago

“Good price and quick delivery.”

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Posted 1 year ago

Hi Charles, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Great service, great products, great prices. Very quick delivery. A+++ all round.very pleased with purchase”

Helpful Report

Posted 1 year ago

Hi Charles, thank you for your kind words! We're thrilled to have provided you with a great shopping experience. Your satisfaction is our top priority, and we're delighted that you are pleased with your purchase. If you ever need anything else or have any questions, don't hesitate to get in touch. We hope to see you again at TGSO!

Posted 1 year ago

“Product was advertised and delivered promptly.Goid quality and excellencent in the course.”

Helpful Report

Posted 1 year ago

Hi Michael, thank you for your feedback! We're glad to hear that the product met your expectations and was delivered promptly. Quality is important to us, and we're delighted that you had an excellent experience on the course with our product. If you need anything else, feel free to reach out. Wishing you a good season of golf ahead!

Posted 1 year ago

“I purchased a box of golf balls to present to a friend as a gift which he was delighted with, as I was with your service”

Helpful Report

Posted 1 year ago

Hi Gordon, that's wonderful to hear! We're delighted that your friend loved the golf balls, and we're glad you were satisfied with our service. If you ever need more golf gear or have any questions, don't hesitate to reach out to us. Thank you for your feedback, and we hope to see you again at TGSO!

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 5,972 reviews