The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,971 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

Write Your review

Tell us how The Golf Shop Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, super fast delivery, can’t recommend high enough.”

Helpful Report

Posted 1 year ago

Hi Jonathan, thanks for your kind words! We're delighted to hear that you had an excellent experience with our service and super fast delivery. Your recommendation means a lot to us. If you ever need anything else, please don't hesitate to reach out. Happy golfing!

Posted 1 year ago

“Excellent. Helpful staff, thoroughly recommended.”

Helpful Report

Posted 1 year ago

Hi there, thank you for your positive feedback! We're glad to hear that you had an excellent experience with our helpful staff. If you ever need assistance or have more questions in the future, please feel free to reach out. We're here to help. Have a great day and enjoy your golfing!

Posted 1 year ago

“A great service. 48 hours from placing order to receipt of New Trolley bag. I am extremely pleased with service and product.”

Helpful Report

Posted 1 year ago

Hi Kim, thank you for your kind words! We're delighted to hear that you had such a positive shopping experience with us and that you're pleased with your new trolley bag. If you ever need anything else in the future or have any questions, please don't hesitate to reach out. Enjoy using your new gear, and have a fantastic time on the course!

Posted 1 year ago

“Great service and communication. Very pleased with my purchase”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're thrilled to hear that you had a great shopping experience with us, and we're delighted that you're pleased with your purchase. If you ever need anything else or have any questions in the future, feel free to reach out. Enjoy your golfing gear, and have a fantastic time on the course!

Posted 1 year ago

“Excellent service and great secure purchasing.”

Helpful Report

Posted 1 year ago

Hi Robert, thank you for the kind words! We're thrilled to hear that you had an excellent experience with our service and felt secure during your purchase. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and we look forward to serving you again!

Posted 1 year ago

“Well stocked and good collection to select from. Quick delivery, excellent service.”

Helpful Report

Posted 1 year ago

Hi Alan, we're delighted to hear that you found our selection to be well-stocked and that you had a positive shopping experience with quick delivery and excellent service. We aim to provide a wide range of products to meet our customers' needs. If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you for your feedback, and we look forward to serving you again in the future!

Posted 1 year ago

“First timer on this site. Was very pleased with how easy it is to navigate. My process was quick and easy to order and was given notification from the start on my purchase 🙃 Delivery was very quick too. Will definitely be getting more from them as and when I require. Value and goods are good, quality is excellent. So no complaints here”

Helpful Report

Posted 1 year ago

Hi Darren, we're thrilled to hear that you found our website easy to navigate and had a smooth ordering experience. We always aim to provide quick deliveries and quality products to our customers. Thank you for your positive feedback, and we look forward to serving you again in the future. If you ever need anything else, feel free to reach out. Enjoy your golfing and shopping!

Posted 1 year ago

“Excellent service, item delivered in 24 hours even at a weekend.”

Helpful Report

Posted 1 year ago

Hi, we're delighted to hear about your excellent shopping experience with us! Our team works hard to ensure fast and efficient delivery, even on weekends. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

Posted 1 year ago

“I recently had to return a faulty Motocaddy battery. I contacted Customer Services and they arranged to have the battery collected f.o.c, within a few days i received a store credit. Excellent service.”

Helpful Report

Posted 1 year ago

Hi Paul, thank you for sharing your experience. We're sorry to hear about the faulty Motocaddy battery, but we're pleased that our Customer Services team was able to assist you promptly and efficiently. If you ever need any more golf-related assistance or products in the future, please feel free to reach out. Enjoy your golfing, and we hope to serve you again soon at TGSO!

Posted 1 year ago

“Really impressed with the service! I ordered the golf club on the Monday and received it Tuesday afternoon. Many thanks”

Helpful Report

Posted 1 year ago

Hi Paul, we're delighted to hear that you were impressed with our service and that your golf club arrived promptly. If you have any more golfing needs or questions in the future, please don't hesitate to reach out. We're here to help. Enjoy your golfing!

Posted 1 year ago

“Obviously good quality shirt, being FootJoy, but didn't notice that it was athletic fit, it wasn't noticeable on the advert so just a little tight. Would be nice to have the "Fit" more prominent, thus only 4 dtar.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Gordon. We appreciate your input regarding the "Fit" of the shirt, and we'll certainly take that into consideration for improving our product descriptions. If you have any further comments or questions, please feel free to let us know. We hope to provide you with an even better shopping experience in the future, and we look forward to serving you again. Enjoy your golf!

Posted 1 year ago

“Great service and would recommend. Ordered Golf shoes and returned them for a smaller size. The replacement pair was sent out immediately so will definitely use the Golf Shop online again. Many thanks”

Helpful Report

Posted 1 year ago

Thank you for your recommendation! We're delighted to hear that you had a great experience with our service, especially when it came to exchanging the golf shoes for a different size. We appreciate your feedback and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Enjoy your golf!

Posted 1 year ago

“Good quality product and turned up promptly”

Helpful Report

Posted 1 year ago

Hi Rik, we're glad to hear that you're satisfied with the quality of the product you received and that it arrived promptly. Providing quality products and efficient service is our goal. If you ever have any more feedback or if there's anything else you need, please don't hesitate to let us know. Thank you for your support!

Posted 1 year ago

“Good price and delivered quickly”

Helpful Report

Posted 1 year ago

Hi Mark, we're delighted to hear that you found our prices competitive and that your order was delivered promptly. We strive to offer both value and efficiency to our customers. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to let us know. Enjoy your purchase, and happy golfing!

Posted 1 year ago

“Over a phone call, all my questions were answered and I ended up with a new trolley costing less than I expected as they converted a lead acid trolley to a lithium one as I already had the battery. Well done”

Helpful Report

Posted 1 year ago

Thank you for sharing your positive experience with us! We're thrilled to hear that our team was able to assist you over the phone, answering your questions and helping you find the right trolley at a lower cost by converting it to a lithium one with your existing battery. We aim to provide excellent service and value to our customers, and we're delighted that we could meet your needs. If you ever have more questions or require further assistance in the future, please feel free to reach out. Enjoy your new trolley, and happy golfing!

Posted 1 year ago

“Perfect service and excellent product”

Helpful Report

Posted 1 year ago

Hi Paul, we're thrilled to hear that you had a perfect experience with our service and that you're pleased with the product. If you ever need anything else or have questions in the future, don't hesitate to get in touch. Enjoy your golfing!

Posted 1 year ago

“Very easy to order. My son was really pleased with the golf shoes. Quick delivery”

Helpful Report

Posted 1 year ago

Hi Sharon, we're delighted to hear that you found the ordering process easy and that your son is pleased with the golf shoes! Quick delivery is always a plus. If you or your son have any more golf-related needs or questions in the future, don't hesitate to reach out. We appreciate your support and hope to serve you again soon!

Posted 1 year ago

“easy to get through to on the phone to clarify what I wanted. really helpful guy who knew so much about the products I wanted and the current stock levels. competitively priced. A really positive experience and i would gladly shop with them again”

Helpful Report

Posted 1 year ago

Hi John, we're thrilled to hear about your positive experience with our customer service team! It's fantastic that you found our representative knowledgeable and helpful in assisting you with your product selection. We look forward to serving you again in the future. If you ever have more questions or need assistance, feel free to reach out. Thank you for choosing us!

Posted 1 year ago

“Great reliable service Thank you”

Helpful Report

Posted 1 year ago

You're welcome, Stephen! We appreciate your kind words and are pleased to hear that you've had a great and reliable experience with our service. If you ever have any more golfing needs or questions, feel free to reach out. We're here to assist you. Enjoy your golfing!

Posted 1 year ago

“You done very well. Prices are fair, delivery good, and choices good. Look forward to dealing with you in the future.”

Helpful Report

Posted 1 year ago

Hi David, thank you for your positive feedback! We're delighted to hear that you're satisfied with our pricing, delivery, and product choices. We're here to serve you, and we look forward to being of assistance to you in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out. Happy golfing!

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 5,971 reviews