The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,761 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,761 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 23rd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I get everything golf related from this site. Always reliable with good communications throughout. Can’t fault them.”

Helpful Report

Posted 1 month ago

Hi David, thank you for your feedback! We're pleased to be your go-to for all things golf and that our service meets your expectations. Hope you enjoy your golf this season!

Posted 1 month ago

“Easy ordering online, price was cheaper than other sites, delivery was quicker than expected. What's not to like?”

Helpful Report

Posted 1 month ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 1 month ago

“Good overall product however took a while to arrive could have just been bought on Amazon for half the price and came next day.”

Helpful Report

Posted 1 month ago

Hi, thank you for your review. It is difficult to compete with Amazon. We pride ourselves on great customer service and have an amazing team that gets the orders out quickly and efficiently. We offer free delivery on all orders if you have an account with us. That would have saved you the delivery cost and made your tees much cheaper. I can see your order was placed on Friday and arrived on Wednesday, which is within our normal time frame. However, we also offer next-day delivery options if you need anything quicker. If we can help with anything in the future please do let us know, you can email our team on sales@thegolfshoponline.co.uk. Many thanks Julia GSO

Posted 1 month ago

“Always a great service provided. Would recommend.”

Helpful Report

Posted 1 month ago

Hi there, thank you for your kind words! We're glad to hear that you consistently receive great service. Your recommendation means a lot to us. We hope to see you again at TGSO!

Posted 1 month ago

“Amazingly quick service and the product was excellent”

Helpful Report

Posted 1 month ago

Hi Caroline, thank you for your feedback! We're thrilled to hear that you experienced quick service and are pleased with the product. If you need anything else, just let us know. We hope to see you again at TGSO!

Posted 1 month ago

“Boots are cosy,warm ,waterproof and comfortable so very pleased,good fit would buy next size up if wearing thick socks but don't need them as boots are cosy warm 😀 xx”

Helpful Report

Posted 1 month ago

Hi Alison, thank you for your feedback! We're glad to hear that your boots are cozy, warm, and comfortable. It's great to know they fit well for you. If you ever need assistance with sizing or anything else, feel free to reach out. We hope to see you again at TGSO!

Posted 1 month ago

“Returning customer, I have purchased from Golf Shop online before, on this order a new pair of golf shoes, item was offered with a competitive price, order received and I am impressed with the quality,the sizing was true to the sizing guide,fits like a glove, have been out on golf course, shoes not rubbing anywhere, delighted with purchase,”

Helpful Report

Posted 1 month ago

Hi Robert, thank you for your kind words! We're thrilled to hear you're delighted with your new golf shoes and that the sizing was just right. It’s great to know that you had a comfortable experience on the course. Thank you for being a returning customer, and we hope to see you again at TGSO!

Posted 1 month ago

“Golf shoes arrived promptly. I had occasion to telephone to place my order and was dealt with very efficiently. Great!!”

Helpful Report

Posted 1 month ago

Hi there, thank you for your feedback! We're glad to hear that your order was handled efficiently and that your golf shoes arrived promptly. We hope to see you again at TGSO!

Posted 1 month ago

“Don't normally do this, ordered wrong battery, my fault, thought it would be ag getting refund as never used company prior to order, couldn't have been more wrong, excellent customer service will certainly be recommending to friends 👍”

Helpful Report

Posted 1 month ago

Hi Glenn, thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service. Your recommendation mean a lot to us, and we look forward to serving you and your friends in the future. Hope to see you again at TGSO!

Posted 1 month ago

“Great price and service”

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Posted 1 month ago

Hi Nick, thank you for your feedback! We're glad to hear you had a positive experience with our price and service. We hope to see you again at TGSO!

Posted 1 month ago

“Excellent service very quick and efficient delivery”

Helpful Report

Posted 1 month ago

Hi Ian, thank you for your feedback! We're delighted to hear that you experienced excellent service and quick delivery. We hope to see you again at TGSO!

Posted 1 month ago

“The prices are very good,delivery is excellent,no nonsense website.quality golf clothing.”

Helpful Report

Posted 1 month ago

Hi John Neil, thank you for your kind words! We're pleased to hear that you appreciate our pricing, delivery, and straightforward website. It's great to know our golf clothing is meeting your expectations. Hope to see you back at TGSO for more!

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Hi Andrew, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 month ago

“Bought Footjoy winter ladies boots and had to exchange for different size. This was so easy and quick and made the whole episode totally painless.”

Helpful Report

Posted 1 month ago

Hi Geraldina, thank you for sharing your experience! I’m pleased to hear that the exchange process was quick and easy for you. Hope the new size fits perfectly and keeps you comfortable through the winter. Enjoy your golf this season!

Posted 1 month ago

“Overjoyed with my golf shoes and such good value. The delivery and packaging of the goods first class. Excellent service…..”

Helpful Report

Posted 1 month ago

Hi Stefano, thank you for your review. It’s wonderful to hear you're pleased with the value and quality of your new golf shoes, along with the delivery experience. Wishing you a good season of golf ahead!

Posted 1 month ago

“No problems at all, safety delivered happy with the product”

Helpful Report

Posted 1 month ago

Hi Steve, thank you for your feedback. We're glad everything went smoothly and that you're pleased with your purchase. Hope you enjoy your golf this season!

Posted 1 month ago

“Very efficent but had to pay for returns”

Helpful Report

Posted 1 month ago

Hi Kenneth, thank you for your feedback. We're pleased the service was efficient, though we understand return costs can be inconvenient. Wishing you a good season of golf ahead!

Posted 1 month ago

“Price was good, delivery was quick. Would definitely purchase again”

Helpful Report

Posted 1 month ago

Hi Andrew, thank you for your review! We're pleased you found the price and delivery to your liking. Looking forward to your next visit to TGSO!

Posted 1 month ago

“Great item just as described very quick delivery.”

Helpful Report

Posted 1 month ago

Hi John, thank you for your feedback! We’re glad to hear the item met your expectations and arrived swiftly. Hope to see you again at TGSO!

Posted 1 month ago

“Absolutely outstanding service. Ordered a shaft on Monday morning and it was delivered foc 24 hours later. Highly recommend”

Helpful Report

Posted 1 month ago

Hi there, thank you for your feedback! We’re delighted to hear that your shaft arrived quickly and that our service made a positive impression. Your recommendation means a lot, and we hope to see you again at TGSO!

Posted 1 month ago

The Golf Shop Online is rated 4.9 based on 5,761 reviews