The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,134 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,134 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 3 items as Chirstmas presents. Two of the items were perfect, the top was of good quality and looked exactly as it did on line. The gloves I bought were too small. The golf shop gave excellent customer service on the returns.”

Helpful Report

Posted 1 month ago

Hi Rhian, thank you for your review. We're pleased to hear that two of the items were perfect and matched the quality and look you expected. We're also glad that our customer service was able to assist with the return of the gloves. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 1 month ago

“Speedy next day delivery and good value for money.”

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Posted 1 month ago

Hi Hugh, thank you for your feedback. We're glad you were happy with the delivery and value. We hope to see you again at TGSO.

Posted 1 month ago

“Very prompt service and helpful staff.”

Helpful Report

Posted 1 month ago

Hi Carol, thank you for your feedback. We're pleased you found our service prompt and staff helpful. We hope to see you again at TGSO.

Posted 1 month ago

“Great price and quick delivery”

Helpful Report

Posted 1 month ago

Hi, thank you for your feedback. We're pleased you found the price great and delivery quick. We hope to see you again at TGSO.

Posted 1 month ago

“Excellent service, and got my item at a great price. Regular updates on purchase and delivery.”

Helpful Report

Posted 1 month ago

Hi, thank you for your feedback. We're glad you found the service excellent and the updates helpful. We hope to see you again at TGSO.

Posted 1 month ago

“Easy to place the order and the golf wind jacket arrived quickly, and matched the website description.”

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Posted 1 month ago

Hi Robert, thank you for your feedback. We're glad the ordering process was smooth and that your jacket arrived as expected. We hope to see you again at TGSO.

Posted 1 month ago

“Great service and communication. Thanks”

Helpful Report

Posted 1 month ago

Hi Tom, thank you for your feedback. We're glad to hear you were pleased with the service and communication. We hope to see you again at TGSO.

Posted 1 month ago

“Purchased a pair of Callaway winter gloves which arrived very speedily. Great item. Warm hands now on windy links course!”

Helpful Report

Posted 1 month ago

Hi John, thank you for your feedback. We're pleased to hear the Callaway winter gloves are keeping your hands warm on the course. We hope to see you again at TGSO.

Posted 1 month ago

“Very prompt and efficient service. I was kept informed about despatch and delivery date. All in all was very pleased with the excellent service.”

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Posted 1 month ago

Hi David, thank you for your feedback. We're glad to hear you were pleased with our service, and we always aim to keep customers informed throughout the process. We hope to see you again at TGSO.

Posted 1 month ago

“I bought these waterproof trousers because the pair I previously bought were so good. Not disappointed.”

Helpful Report

Posted 1 month ago

Hi Carolyn, thank you for your feedback. We're delighted to hear you're pleased with your new waterproof trousers, especially after such a positive experience with your previous pair. We hope to see you again at TGSO.

Posted 1 month ago

“Great service thank you, grips turned up on time and are now on my clubs. Thank you.”

Helpful Report

Posted 1 month ago

Hi Gordon, thank you for your feedback. We’re glad to hear the grips arrived on time and are now on your clubs. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 1 month ago

“Awesome products Awesome prices”

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Posted 1 month ago

Hi John, thank you for your kind words. We’re pleased to hear that you’re happy with the products and prices. We hope to see you again at TGSO.

Posted 1 month ago

“I have come to expect very good service and top quality products from GSO. However the last two purchases have not met the advertising specifications for the items. 1. I purchased winter trousers that were described as insulated but were the coldest golf trousers I've ever worn and I returned them for a credit note. 2 with the credit note I purchased a ping pullover but when this arrived it was very thin stretchy material, the same as a polo shirt, nothing like described. I've given up now and hung the item in the wardrobe waiting for the summer to wear it. I'm disappointed .”

Helpful Report

Posted 1 month ago

Hi Richard Thank you for taking the time to share your feedback. We're really sorry to hear that your recent purchases didn’t meet your expectations, especially as you’ve had positive experiences with us in the past. We always strive to provide accurate product descriptions, so we truly appreciate your comments. We will review our listings to ensure they better reflect the details of each item, helping customers make more informed choices. Your satisfaction is very important to us, and if there’s anything we can do to help, please don’t hesitate to reach out. Best regards, Julia The Golf Shop Online

Posted 1 month ago

“Excellent prompt service. Well wrapped product ensured I got my new club in pristine condition.”

Helpful Report

Posted 1 month ago

Hi Deryn, thank you for your feedback. We're glad to hear that you received your new club in pristine condition and that our service met your expectations. We hope to see you again at TGSO.

Posted 1 month ago

“Seamless … as always 👏👏👏”

Helpful Report

Posted 1 month ago

Hi Frank, thank you for your continued loyalty. We're pleased to know that your experience with us has been seamless as always. It's a pleasure to have you as a customer, and we look forward to serving you again soon at TGSO.

Posted 1 month ago

“Sweaters arrived and fitted great”

Helpful Report

Posted 1 month ago

Hi Gill, thank you for your feedback. We're happy to hear the sweaters fit great. We hope to see you again at TGSO.

Posted 1 month ago

“Order came prompt it was Exactly as it said great”

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Posted 1 month ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 1 month ago

“Easy site to use. Quick delivery and easy returns. Just right!”

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Posted 1 month ago

Hi Sue, thank you for your feedback. We're pleased to hear you had a smooth experience with the site, delivery, and returns. We hope to see you again at TGSO.

Posted 1 month ago

“A great quality club. Easy transaction and quick postage, very well packaged.”

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Posted 1 month ago

Hi Alastair, thank you for your feedback. We're pleased to hear you had a smooth experience and that you're happy with the club. We hope to see you again at TGSO.

Posted 1 month ago

“Gloves had to be exchanged for bigger size and this was all done no probs, excellent!”

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Posted 1 month ago

Hi George, thank you for your feedback. We're glad the exchange process was smooth and that we could assist with the sizing. We hope to see you again at TGSO.

Posted 1 month ago

The Golf Shop Online is rated 4.9 based on 6,134 reviews