The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,114 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was perfect. I could not have asked for more. Mr L Joiner.”

Helpful Report

Posted 1 year ago

Hi Len, we're delighted to hear that our service exceeded your expectations. Customer satisfaction is our top priority, and we're glad we could provide you with a seamless experience. We appreciate your support and hope to have the opportunity to serve you again in the future. Wishing you a great time ahead and thank you for choosing The Golf Shop Online!

Posted 1 year ago

“definitely buying from this online shop again”

Helpful Report

Posted 1 year ago

Hi Mark, your satisfaction is our priority, and we appreciate your support. We look forward to serving you again in the future. Have a wonderful time shopping and enjoy your purchases from The Golf Shop Online!

Posted 1 year ago

“The golf bag I ordered arrived quickly was, excellent quality and a good price. Thank you.”

Helpful Report

Posted 1 year ago

Hi, thank you for your review and pleased your order reached you nice and quick and that you're happy with its price. Hope you get plenty of golf in this year.

Posted 1 year ago

“My husband loves his jacket. Fits great and is comfortable when swinging the driver 🤩”

Helpful Report

Posted 1 year ago

Hi Deborah, we're so glad your husband is loving his new jacket! Thank you for choosing to shop with us at The Golf Shop Online. We hope he enjoys many great rounds of golf with his new jacket. Wishing you both a fantastic season of golf ahead!

Posted 1 year ago

“The Web site easy to navigate and there are good descriptions of products along with competitive prices. Delivery was quick and on time. Overall excellent service.”

Helpful Report

Posted 1 year ago

Hi, we strive to provide a user-friendly website with detailed product descriptions and competitive prices. We're delighted to hear that you found it easy to navigate and that our delivery service met your expectations. Your satisfaction is important to us, and we appreciate your support. We hope to see you again at The Golf Shop Online for all your golfing needs.

Posted 1 year ago

“Great prompt service.”

Helpful Report

Posted 1 year ago

Hi John, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Shop was great with plenty of choice. Very good prices. Disappointed with the product unfortunately. Cap was worn once in the sun and has faded very badly.”

Helpful Report

Posted 1 year ago

Hi Richard, we are very sorry to hear this. However, we do offer a 60-day return policy. And if you email customerservices@thegolfshoponline.co.uk with the problem, we will certainly help you out. Thank you for your feedback and we still hope to get the opportunity to serve you again at TGSO.

Posted 1 year ago

“Ordered two polo shirts that arrived within two days. Very pleased with the service. I ordered another two, but mistakingly picked one the same colour that I had previously ordered. I exchanged this for the correct colour and this also arrived two days later. Brilliant service.”

Helpful Report

Posted 1 year ago

Hi Hazel, we're glad to hear that your initial order of polo shirts arrived promptly and that you were pleased with the service. We understand that mistakes can happen, and we appreciate your patience in the exchange process. We're delighted that the correct color polo shirt was delivered to you within two days. Your satisfaction is important to us, and we hope to continue providing you with excellent service in the future. Thank you for choosing The Golf Shop Online, and we look forward to serving you again.

Posted 1 year ago

“First class products backed up by fast efficient customer service. Would definitely recommend.”

Helpful Report

Posted 1 year ago

Hi Barrie, thank you for your kind words! We're delighted to hear that you had a positive experience with both our products and service. Your recommendation means a lot to us. If you have any further needs in the future, please don't hesitate to reach out. We look forward to serving you again at The Golf Shop Online.

Posted 1 year ago

“Excellent service from start to finish.!”

Helpful Report

Posted 1 year ago

Hi Mark, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“The top was as expected, delivered promptly and at a good price.”

Helpful Report

Posted 1 year ago

Hi Chris, qe're glad to hear that you're satisfied with the top you ordered. Our team works hard to ensure prompt delivery and competitive pricing for our customers. If you have any more golfing needs in the future, we hope to see you again at The Golf Shop Online.

Posted 1 year ago

“Quick delivery, item is just as described. Very good price too. Thank you 🙋‍♀️⛳🏌️‍♀️”

Helpful Report

Posted 1 year ago

Hi Trudy, thank you for your review and pleased your order reached you nice and quick and that you're happy with its price. Hope you get plenty of golf in this year.

Posted 1 year ago

“Great company to purchase shoes from had to return my first pair and had no problems obtaining a second pair that are working perfectly. The range of products available is extensive and easy to access. Delivery was very quick and that's all you can ask for. Many Thanks Anthony”

Helpful Report

Posted 1 year ago

Hi Anthony, we're glad to hear that you had a positive experience with our company. We strive to provide excellent customer service, and we're pleased that we were able to assist you with returning your first pair of shoes and obtaining a second pair that are working perfectly for you. We appreciate your support and hope to serve you again in the future. Many thanks and enjoy your new shoes!

Posted 1 year ago

“Delighted with purchase”

Helpful Report

Posted 1 year ago

Hi Catriona, we're delighted to hear that you're happy with your purchase! Thank you for choosing The Golf Shop Online, and we hope you enjoy your purchase.

Posted 1 year ago

“Having mistakenly purchased the wrong item ( my own fault ) returned the item , waited for the refund and then purchased the correct item . The item is excellent and was at a great price and the service etc was absolutely excellent too. Will definitely use again and would recommend this seller on service alone . Many thanks.”

Helpful Report

Posted 1 year ago

Hi Peter, thank you for your feedback and kind words! We're glad to hear that you had a positive experience with our service and found the correct item at a great price. We appreciate your recommendation and look forward to serving you again in the future. Wishing you a good season of golf ahead!

Posted 1 year ago

“Very pleased with trousers, exactly as described and arrived on time”

Helpful Report

Posted 1 year ago

Hi Robert, thank you for your feedback. We're glad to hear that the trousers have met your expectations. Timely delivery and accurate product descriptions are important to us. We appreciate your support and hope you enjoy wearing the trousers during your golf outings. Wishing you a fantastic season of golf ahead!

Posted 1 year ago

“Excellent service and product. Delivered nice and early, well definitely use ths site again.”

Helpful Report

Posted 1 year ago

Hi Philip, thank you for taking the time to rate us. We are so glad that you're happy with your recent purchase and that you consider us for your next one. Have a good season of golf ahead and we look forward to seeing you again at TGSO.

Posted 1 year ago

“Hat arrived on time. Good communication.”

Helpful Report

Posted 1 year ago

Hi, we're pleased to hear that your hat arrived on time and that you found our communication satisfactory. Providing timely delivery and clear communication is important to us. We appreciate your support and hope to see you again at The Golf Shop Online.

Posted 1 year ago

“Great service, product I wanted was available and delivered on time”

Helpful Report

Posted 1 year ago

Hi Steve, we're glad to hear that you had a great experience with our service, and that the product you wanted was available and delivered on time. Your satisfaction is important to us, and we appreciate your support. We hope to see you again at The Golf Shop Online.

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Hi Robert, thank you for your review. We're pleased that you're happy with your recent purchase and the service received. Wishing you a good season of golf ahead.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 6,114 reviews