The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,943 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,943 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

Write Your review

Tell us how The Golf Shop Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dispatched ontime delivery company DHL useless. Constantly saying delay. Failed delivery twice. Then part delivery still waiting for the other part of the order!! Over 10 days since I placed the order!”

Helpful Report

Posted 3 weeks ago

Thank you for your review, please do contact us directly if your having an issue with a courier and we can assist you straight away. We will of course contact you now to help you with your courier issues.

Posted 3 weeks ago

“Great products, excellent service and efficient delivery.”

Helpful Report

Posted 3 weeks ago

Hi, thank you for your feedback! We're glad to hear you had a great experience with us. Hope you enjoy your golf this season!

Posted 3 weeks ago

“The purchase l made was fit a gift and l was highly delighted with it. I am hoping the recipient will be too.”

Helpful Report

Posted 3 weeks ago

Hi, thank you for your feedback! We're thrilled to hear you were delighted with your purchase, and we hope the recipient loves it too. Happy holidays, and we hope to see you again at TGSO!

Posted 3 weeks ago

“A wide variety of items at very reasonable prices. I ordered some golf shorts which were exactly as advertised. Great communications from the company. Item delivered to advertised timescales. I’d recommend.”

Helpful Report

Posted 3 weeks ago

Hi Chris, thank you for your kind words! We're delighted to hear you were happy with our variety, prices, and communication, and that the golf shorts met your expectations. We hope to see you again at TGSO!

Posted 3 weeks ago

“Very pleased with the purchasing experience. Although not a golfer myself, I was tasked with the purchase of specific golf balls for Christmas presents. Golf Shop offered the ranges I wanted at a very competitive price. Have deducted a star for Royal Mail delivery ( a 5 hour delivery slot is ridiculous! ) and for the almost daily marketing emails ( just too many!)”

Helpful Report

Posted 3 weeks ago

Hi, thank you for sharing your experience. We're glad we could provide the golf balls you needed at a competitive price. We appreciate your feedback regarding the delivery and emails; we'll take this on board to improve. Wishing you and your family a Merry Christmas!

Posted 3 weeks ago

“Excellent quick service”

Helpful Report

Posted 3 weeks ago

Hi, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 3 weeks ago

“I have used them before for my golfing requirements, the website is very well laid out so you can find the item you are after. The prices are very good. Also the delivery time is good.”

Helpful Report

Posted 3 weeks ago

Hi Simon, thank you for your feedback and for choosing us again for your golfing needs! We're glad you find our website easy to navigate and appreciate our prices and delivery service. Hope you enjoy your golf this season!

Posted 3 weeks ago

“Although the package was delivered to the wrong property the resoponse when comtacted was very positive and the matters was resolved within 24 hours.”

Helpful Report

Posted 3 weeks ago

Hi, thank you for sharing your experience! We're pleased the issue was resolved promptly for you. Wishing you a good season of golf ahead!

Posted 3 weeks ago

“Prompt competitive service”

Helpful Report

Posted 3 weeks ago

Hi, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 3 weeks ago

“Received the boots I wanted speedily and at a good price.”

Helpful Report

Posted 3 weeks ago

Hi Catherine, thank you for your feedback! We're glad to hear you were happy with the boots and our service. Hope you enjoy your golf this season!

Posted 3 weeks ago

“Fast delivery at a good price”

Helpful Report

Posted 3 weeks ago

Hi Graham, thank you for your feedback! We're glad to hear you were pleased with the delivery and price. Hope you enjoy your golf this season!

Posted 3 weeks ago

“Prompt delivery and excellent price.”

Helpful Report

Posted 3 weeks ago

Hi, thank you for your feedback! We're delighted to hear you were happy with the delivery and price. We hope to see you again at TGSO!

Posted 3 weeks ago

“Seemless purchase and speedy delivery”

Helpful Report

Posted 3 weeks ago

Hi Scott, thank you for your feedback! We're glad the purchase was seamless and delivery was quick. Wishing you a good season of golf ahead.

Posted 3 weeks ago

“Excellent delivery. Poor packaging - golf shoes are a Christmas present, presentation dissappointing. The box and the tissue paper wrapped around the shoes loos battered!”

Helpful Report

Posted 3 weeks ago

Hi, thank you for your review and feedback. We are very sorry the shoes arrived like this. The shoes arrive packaged directly from the manufacturers, and while we quality check some of them, we do not check them all, so apologies that this one slipped through. We would like to offer you a 5% discount as a goodwill gesture. I will send this to you in a separate email. I hope this helps, if you have any queries please do not hesitate to contact us, our email address is sales@thegolfshoponline.co.uk. Many thanks Julia GSO

Posted 3 weeks ago

“Great Shop. Quick delivery. Products always good”

Helpful Report

Posted 3 weeks ago

Hi Thimothy, thank you for your kind words. We're pleased you're happy with the quick delivery and quality of our products. Hope you enjoy your golf this season!

Posted 3 weeks ago

“Swift response to order and so helpful about Returns and availability of exchange item”

Helpful Report

Posted 3 weeks ago

Hi, thank you for your kind feedback. We're glad we could assist with your return and exchange smoothly. We hope to see you again at TGSO!

Posted 3 weeks ago

“I have never used the golf shop before but I was pleasantly surprised, the parcel came very quickly and the polo shirt looks good.”

Helpful Report

Posted 3 weeks ago

Hi Avril, thank you for giving us a try! We're delighted to hear your parcel arrived quickly and the polo shirt looks great. We hope to see you again at TGSO!

Posted 3 weeks ago

“Arrived on time in good condition great value for money”

Helpful Report

Posted 3 weeks ago

Hi John, thank you for your kind feedback! We're delighted your order arrived on time and in great condition, offering good value for money. Hope you enjoy your golf this season!

Posted 3 weeks ago

“Good price for the golf shoes and delivery only took a couple of days which was ideal 👍”

Helpful Report

Posted 3 weeks ago

Hi Nick, thank you for your feedback! We're glad you found the golf shoes at a good price and that the delivery was quick and convenient. Hope you enjoy your golf this season!

Posted 3 weeks ago

“Very pleased with transaction. Both items arrived in perfect condition. Quick delivery and easy process. Highly recommend.”

Helpful Report

Posted 3 weeks ago

Hi Karen, thank you for your kind words! We're thrilled that both items arrived in perfect condition and that you found the delivery quick and the process easy. Thank you for recommending us, and we hope to see you again at TGSO!

Posted 3 weeks ago

The Golf Shop Online is rated 4.9 based on 5,943 reviews