The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,047 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,047 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always. First class value and service”

Helpful Report

Posted 3 years ago

Hi Peter, thank you for the review! It has always been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 3 years ago

“Always enjoy shopping on line as prices very competitive & delivery speedy.”

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Posted 3 years ago

Hi Lydia, thank you for the review. We're glad that you're happy with your recent purchase and the service received. We conduct continuous research to make sure we always offer you the best price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 3 years ago

“Delivery hasn’t arrived but said it has? Please help”

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Posted 3 years ago

Hi Scott We are sorry you have not received your delivery yet. I can see from your tracking it should have been delivered yesterday at 10:05am. I have sent you an email so we can get this resolved for you. Many thanks TGSO

Posted 3 years ago

“Brilliant firm to deal with - their prices are excellent as is the service. Would most certainly recommend them.”

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Posted 3 years ago

Hi Andrew, thank you for your recommendation. We're glad that you're happy with your recent purchase and the service received. We conduct continuous research to make sure we always offer you the best price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 3 years ago

“Excellent service, excellent product. Ordered three Footjoy golf gloves, delivered within a couple of days, great service, will use ‘The Golf Shop’ again.”

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Posted 3 years ago

Hi Mr A C Bustard, thank you for taking the time to rate us. We are so glad that you're happy with your new gloves and that you consider us for your next purchase. Have a good season of golf ahead and we look forward to seeing you again at TGSO.

Posted 3 years ago

“It was easy to order my choice and the item was delivered swiftly and on the day promised.. I was very satisfied.”

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Posted 3 years ago

Hi, thank you for your review and pleased your order reached you nice and quick and that you're happy with it. Hope you get plenty of golf in this year.

Posted 3 years ago

“First time ordering. Saw the bag at a very big golf store at Cobham, Surrey. Wrong colour in stock. Google it and found that The Golf Shop Online had the Navy one at a very competitive price. Very happy with the service, would defiantly use them again.”

Helpful Report

Posted 3 years ago

Hi, thank you for trying our service. We're glad that you were able to find the bag colour that you like and that you're happy with its price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 3 years ago

“A1 Trader recommend”

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Posted 3 years ago

Hi William, thank you for taking the time to review our company, it's much appreciated. Hope you enjoy your golf this season.

Posted 3 years ago

“Good selection, and quick and efficient service.Thank you”

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Posted 3 years ago

Hi Pat, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 3 years ago

“First class quick service as usual”

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Posted 3 years ago

Hi, thank you for the review. It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 3 years ago

“Original item faulty but fantastic customer service. Refunded return postage and sent out new item within a day. Excellent”

Helpful Report

Posted 3 years ago

Hi Karl, so glad that we were able to help you with the return and that you're happy with our service. However, we’re sorry to hear that the item you had was not up to standards. It is an uncommon instance and we'll do better in the future. Thank you for your feedback and we hope to get the opportunity to serve you again soon at TGSO.

Posted 3 years ago

“I needed a pair of replacement FJ SL Pro Golf Shoes and took a look at the end of season sale - could not see exactly what I was after but a quick e-mail to Liam and he sourced the size and shoe I needed and arranged next day delivery, even offering an online discount code to assist. An effortless buying process and excellent customer service, all to be highly recommended by me!”

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Posted 3 years ago

Hi Ian, thank you for your review. We're glad that you are happy with your new shoes and the service received from Liam. We hope to see you again soon at TGSO.

Posted 3 years ago

“Next day delivery, item better than expected and easily matched the description. Second time we’ve bought from this seller. Both times proved an excellent experience. Thanks.”

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Posted 3 years ago

Hi Isobel, thank you for taking the time to share with us your experience. We're grateful for your feedback and we hope to get the opportunity to serve you again soon at TGSO.

Posted 3 years ago

“Great quality and excellent service. Thank you 😊”

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Posted 3 years ago

Hi David, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 3 years ago

“Received item as expected, prompt tracked delivery. Excellent service.”

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Posted 3 years ago

Hi Jeffrey, thank you for your review and pleased your order reached you on time and that you're happy with it. Hope you get plenty of golf in this year.

Posted 3 years ago

“New grips excellent price. Great service.”

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Posted 3 years ago

Hi, so glad that you're happy with your new grips and the service received. We conduct continuous research to make sure we always offer you the best price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 3 years ago

“Carry bag came as described and on time excellent quality. Would use this company again.”

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Posted 3 years ago

Hi Mark, thank you for taking the time to rate us. We are so glad that you're happy with your new carry bag and that you consider us for your next purchase. Have a good season of golf ahead and we look forward to seeing you back at TGSO.

Posted 3 years ago

“Timely order confirmation, kept in the loop regarding the delivery and delivered as promised, thank you, I’ve had a great “customer experience”.”

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Posted 3 years ago

Hi Pia, thank you for the review. It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 3 years ago

“Easily ordered and delivered on time”

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Posted 3 years ago

Hi Peter, thank you for your review. We're glad your order reached you on time and that you're happy with it. Hope to see you back in TGSO soon.

Posted 3 years ago

“Would love it if it would arrive not received yet”

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Posted 3 years ago

The Golf Shop Online is rated 4.9 based on 6,047 reviews