The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,021 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as usual sending out my package, slightly spoilt by the delivery service saying they had missed me so delivered my package 2 days later. I had waited in for my delivery and 100% they did not come. I hate when people lie , just say we can’t deliver today end of.”

Helpful Report

Posted 1 year ago

Hi David, we're sorry to hear that there was an issue with the delivery service. We take great care to ensure that our customers receive their orders promptly and efficiently, and we're sorry to hear that the delivery service fell short in this instance. We will pass this review to the delivery service to help improve their service in the future. Please don't hesitate to contact us if you have any further issues or concerns, and we'll do everything we can to help resolve them. Thank you for your feedback and we still hope to get the opportunity to serve you again at TGSO.

Posted 1 year ago

“Great service, great price, great golf bag. Many thanks.”

Helpful Report

Posted 1 year ago

Hi David, so glad that you're happy with your new bag and the service received. We conduct continuous research to make sure we always offer you the best price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 1 year ago

“Good product Good service Prompt delivery Happy customer”

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Posted 1 year ago

Hi Peter, thank you for your review. We're glad to hear that you're happy with the product you purchased and that you found our service to be good. We also appreciate your kind words about our prompt delivery. Your satisfaction is our top priority, and we're thrilled to hear that we met your expectations. Thank you for choosing TGSO.

Posted 1 year ago

“Very helpful and fast delivery. Will use again”

Helpful Report

Posted 1 year ago

Hi Chris, thank you for taking the time to rate us. We are so glad that you're happy with your recent purchase and that you consider us for your next one. Have a good season of golf ahead and we look forward to seeing you again at TGSO.

Posted 1 year ago

“Excellent service and a very good product.”

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Posted 1 year ago

Hi , thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 1 year ago

“Great service. Could find extra wide fitting shoe - a short phone call sorted it at a good price will deffinately use them again”

Helpful Report

Posted 1 year ago

Hi John, we're glad that we were able to assist you in finding the extra wide-fitting shoe you needed with a short phone call. We take pride in providing our customers with excellent customer service, and we're happy to hear that we were able to meet your needs. Thank you for choosing us, and we look forward to serving you again soon at TGSO.

Posted 1 year ago

“Always a brilliant service. Delighted with the golf travel bag and very good value with the reduction in price.”

Helpful Report

Posted 1 year ago

Hi Frank, we're thrilled to hear that you're always happy with our service and that you're delighted with the golf travel bag you purchased. We take pride in providing our customers with high-quality products at great prices, and we're glad to hear that you found the reduced price to be a very good value. Your satisfaction is our top priority, and we appreciate your business. Thank you for your review, and we look forward to serving you again at TGSO.

Posted 1 year ago

“Item is as advertised. Delivered on time. Looking forward to wearing them.”

Helpful Report

Posted 1 year ago

Hi Muriel, thank you for your review. We're glad to hear that the item you purchased is as advertised and was delivered on time. We appreciate your business and hope you'll shop with us again in the future.

Posted 1 year ago

“Excellent range of products at competitive prices. Fast despatch of order.”

Helpful Report

Posted 1 year ago

Hi Paul, we're delighted to hear that you found our range of products to be excellent and our prices competitive. We're also pleased to hear that your order was dispatched quickly. We understand the importance of fast shipping and are committed to providing our customers with a speedy and efficient service. Thank you for choosing us for your purchase, and we look forward to serving you again soon at TGSO.

Posted 1 year ago

“Product was as described and arrived promptly”

Helpful Report

Posted 1 year ago

Hi, thank you for the review. We strive to accurately describe our products and to ensure that our customers receive their orders as quickly as possible. Your satisfaction is our top priority, and we appreciate your business. Thank you again, and we hope to have the opportunity to serve you again soon at TGSO.

Posted 1 year ago

“I brought a junior trolley for my sons birthday and found the order process very easy. The item arrived quickly and is good quality. It was also easy to assemble. Very happy with my first order and will definitely be returning.”

Helpful Report

Posted 1 year ago

Hi John, thank you for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience shopping with us and that the junior trolley you purchased for your son's birthday arrived quickly and was easy to assemble. We take pride in providing our customers with high-quality products and a hassle-free shopping experience. Thank you for choosing us for your purchase, and we look forward to serving you again in the future.

Posted 1 year ago

“Great communication and quick service”

Helpful Report

Posted 1 year ago

Hi Stevie, thank you for leaving us a positive review. We're glad to hear that you found our communication to be great and that we were able to provide quick service to you. We hope to see you again at TGSO.

Posted 1 year ago

“The service was great. I made an error in my initial order but it was speedily rectified after one quick call and the golf watch arrived the next day as promiseded. So far so good.”

Helpful Report

Posted 1 year ago

Hi Nick, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Great Trousers, best price on the internet. Delivered quickly.”

Helpful Report

Posted 1 year ago

Hi Robert, so glad that you're happy with your recent purchase and the service received. We conduct continuous research to make sure we always offer you the best price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 1 year ago

“Always have what I want and need . Prompt and efficient.”

Helpful Report

Posted 1 year ago

Hi , thank you for taking the time to review our company, it's much appreciated. Hope you enjoy your golf this season.

Posted 1 year ago

“Placed an order. Some items needed exchanging . Seem less process and staff very helpfull.”

Helpful Report

Posted 1 year ago

Hi John, we're glad that you are happy with your recent purchase and appreciate your kind comments. We hope to see you again at TGSO.

Posted 1 year ago

“Great value, and a very speedy delivery”

Helpful Report

Posted 1 year ago

Hi Robert, thank you for your review and pleased your order reached you nice and quick and that you're happy with it. Hope you get plenty of golf in this year.

Posted 1 year ago

“Product great and arrived very quickly. Nice smooth transaction”

Helpful Report

Posted 1 year ago

Hi Norman, thank you for your review and pleased your order reached you nice and quick and that you're happy with it. Hope you get plenty of golf in this year.

Posted 1 year ago

“I recently purchased a club from you, very impressed with the quick friendly service”

Helpful Report

Posted 1 year ago

Hi Mark, it was a pleasure serving you. We really appreciate you taking the time to share your feedback and we hope you'll come and see us again soon at TGSO.

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi Catherine, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 6,021 reviews