The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,035 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,035 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good deal on Titleist balls. Delivered promptly. Not used before, but will again.”

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Posted 2 years ago

Hi Chris, thank you for your review. We're glad your order reached you nice and quick and that you're happy with it. Hope to see you back in TGSO soon.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hi , thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 2 years ago

“Product was just what I expected and delivered on time Regards”

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Posted 2 years ago

Hi Graham, thank you for your review and pleased your order reached you on time and that you're happy with it. Hope you get plenty of golf in this year.

Posted 2 years ago

“Super quality and fit”

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Posted 2 years ago

Hi Gregory, thank you for your review. We're glad that you are happy with your recent purchase. We hope to see you again at TGSO.

Posted 2 years ago

“I haven't received item yet?”

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Posted 2 years ago

Hi Ann, Thank you for your review, i can see we have now been in contact with you. We did send this on time and in good faith to you however the courier delivered and it went missing from there. Im glad my colleague has now resolved the problem for you. Kind Regards The Golf Shop Online Team

Posted 2 years ago

“Fast delivery & exactly as described. Great value”

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Posted 2 years ago

Hi Jackie, thank you for your review and pleased your order reached you nice and quick and that you're happy with it. Hope you get plenty of golf in this year.

Posted 2 years ago

“Arrived promptly good price and service. Thanks”

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Posted 2 years ago

Hi Anthony, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 2 years ago

“Excellent service and communication”

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Posted 2 years ago

Hi Katherine, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 2 years ago

“Great price + an additional 5% discount for new customers. Order and delivered within 72hrs - great service”

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Posted 2 years ago

Hi Alan, thank you for your review and pleased your order reached you nice and quick and that you're happy with its price. Hope you get plenty of golf in this year.

Posted 2 years ago

“Calloway pencil golf bag arrived on time, well packed. It appears to be be exactly what I need and was a reasonable price.”

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Posted 2 years ago

Hi , so glad that you're happy with your new pencil golf bag and the service received. We conduct continuous research to make sure we always offer you the best price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 2 years ago

“Excellent service ordered Easter Saturday arrived Wednesday!”

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Posted 2 years ago

Hi Lynda, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 2 years ago

“First visit to the golf shop online and was very impressed with the site layout and the choice of brands and goods available. Pricing was fair and competitive, with discounts available for new customers. Item was dispatched very quickly, free of charge. Clothing range included brands not seen at a lot of sites which provided more options to choose from, Very impressed and will buy again”

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Posted 2 years ago

Hi Robert, thank you for taking the time to rate us. We are so glad that you're happy with your recent purchase and that you consider us for your next one. Have a good season of golf ahead and we look forward to seeing you again at TGSO.

Posted 2 years ago

“had an issue with a purchase not functioning as it should ( gps aid ) and they arranged a doorstep exchange with DPD for a replacement , fantastic customer service start to finish could not have asked for more , i wish all companies i deal with operated at this excellent level”

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Posted 2 years ago

Hi Jason, so glad that we were able to help you with the replacement. However, we’re sorry to hear that the GPS aid you had was not up to standards. It is an uncommon instance and we'll do better in the future. Thank you for your feedback and we hope to get the opportunity to serve you again soon.

Posted 2 years ago

“Excellent quality and prompt delivery.”

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Posted 2 years ago

Hi , thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 2 years ago

“Nice new Callaway Chev 14+ Cart Golf Bag in Green. But the cover is thin cheap black vinyl and doesn't match the golf bag. It doesn't say that on the website, so feel slightly misled and very disappointed.”

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Posted 2 years ago

“Very easy website to use and the item I ordered arrived in plenty of time for the day I wanted to wear it. Many thanks”

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Posted 2 years ago

Hi S Carnson, so glad your order reached you fast and that you're happy with it. We work hard in making sure you always get the best quality products for the best price, fast and easy. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 2 years ago

“Excellent service and very quick delivery - many thanks”

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Posted 2 years ago

Hi , thank you for your review and pleased your order reached you nice and quick and that you're happy with it. Hope you get plenty of golf in this year.

Posted 2 years ago

“Great sales process but my Callaway Chev 14+ Cart Golf Bag cover was thin and black, whereas the bag itself is Green. No details about the cover so assumed it would be matching. Have to say it makes the bag look cheap. Very disappointing.”

The Golf Shop Online 3 star review on 20th April 2022

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Posted 2 years ago

“First use of Golf Shop Online, Great easy to use webpage great prices, item arrived in good time, very professional company”

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Posted 2 years ago

Hi Les, so glad that you're happy with your recent purchase and the service received. We conduct continuous research to make sure we always offer you the best price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 2 years ago

“Thanks for prompt delivery of my new golf jacket. Excellent.”

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Posted 2 years ago

Hi Sue, thank you for your review and pleased your jacket reached you nice and quick and that you're happy with it. Hope you get plenty of golf in this year.

Posted 2 years ago

The Golf Shop Online is rated 4.9 based on 6,035 reviews