The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,945 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,945 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service fast and reliable.”

Helpful Report

Posted 10 months ago

Hi Christine, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 10 months ago

“Great product as advertised and delivered on time”

Helpful Report

Posted 10 months ago

Hi Allan, thank you for your feedback! We're pleased to hear that you are happy with the product and that it was delivered on time as expected. If you have any more comments or if there's anything else we can assist you with, feel free to let us know. We appreciate your support and look forward to serving you again in the future!

Posted 10 months ago

“Very pleased with my Ping Norse S5 jacket, great price, great product and great service.”

Helpful Report

Posted 10 months ago

Hi Derek, thank you for sharing your positive experience with us! We're delighted that you are very pleased with your Ping Norse S5 jacket and that you found the price, product, and service to your satisfaction. We look forward to serving you again at TGSO. Happy golfing!

Posted 10 months ago

“Easy to order and delivered quicker than expected. A great service!”

Helpful Report

Posted 10 months ago

Thank you for your positive feedback! We're delighted to hear that you found the ordering process easy and that your delivery arrived quicker than expected. Providing a great service is our priority, and we appreciate your acknowledgment. If you ever have any questions, need assistance, or want to share more about your experience, feel free to reach out. We look forward to serving you again in the future. Happy golfing!

Posted 10 months ago

“Good. Quick delivery. Will use again.”

Helpful Report

Posted 10 months ago

Hi , thank you for your review and pleased your order reached you nice and quick and that you're happy with it. Hope you get plenty of golf in this season.

Posted 10 months ago

“All as advertised.”

Helpful Report

Posted 10 months ago

Hi Nicholas, thank you for your feedback! We're glad to hear that everything met your expectations. Enjoy your golf!

Posted 10 months ago

“As always top class products from a top class outfit.”

Helpful Report

Posted 10 months ago

Hi Brian, thank you for your kind words! We're delighted to hear that you consider our products top-class. If you ever have more golf needs or questions in the future, feel free to reach out. Happy golfing!

Posted 10 months ago

“Ordered, kept informed of delivery details,arrived promptly. What else do you expect. Well done.”

Helpful Report

Posted 10 months ago

Hi Paul, thank you for your positive feedback! We're glad to hear that you had a smooth experience with your order, including being kept informed of the delivery details and receiving it promptly. If there's anything else we can assist you with or if you have any more golf needs in the future, feel free to reach out.

Posted 10 months ago

“Very pleased with the golf balls which were competitively priced.”

Helpful Report

Posted 10 months ago

Hi Malcolm, thank you for sharing your feedback! We're delighted to hear that you are very pleased with the competitively priced golf balls. If there's anything else you need or if you have more golf-related requirements in the future, feel free to reach out. Happy golfing!

Posted 10 months ago

“The best price online for the 6-pack of Under Armor golf socks. Plus a quick delivery with tracking advice.”

Helpful Report

Posted 10 months ago

Thank you for your feedback! We're glad to hear that you found the best price for the Under Armour golf socks and that the delivery was quick with tracking advice. If you have any more golf-related needs or if there's anything else we can assist you with, feel free to reach out. Happy golfing!

Posted 10 months ago

“Great company to work with, always polite and friendly, great returns policy too. Thanks”

Helpful Report

Posted 10 months ago

Hi Dan, thank you for your kind words! We're delighted to hear that you find us a great company to work with. Our team values customer satisfaction, and it's wonderful to know that you appreciate our customer service, politeness, and friendliness. We also strive to make the shopping experience hassle-free with our returns policy. Thank you for choosing us, and happy golfing!

Posted 10 months ago

“As usual a excellent service.”

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Posted 10 months ago

Hi Peter, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 10 months ago

“So pleased with my golf watch,easy to use & not to big for a lady golfer. Exceptional service & quick delivery would certainly shop with golf on line again”

Helpful Report

Posted 10 months ago

Hi Linda, thank you for sharing your positive experience! We're thrilled to hear that you are pleased with your golf watch and that it meets your expectations in terms of usability and size. It's great to know that you also found our service exceptional and delivery quick. We appreciate your feedback and look forward to serving you again in the future. If you have any more golf needs or questions, feel free to reach out. Happy golfing!

Posted 10 months ago

“Quick delivery but was charged 9.90 for delivery to Northern Ireland when they said free delivery..”

Helpful Report

Posted 10 months ago

“I bought a pair of Footjoy shoes and, typically, just after the one year warranty expired they split and began to leak. So after speaking to Footjoy they suggested to go back to where I purchased them from and ask for them to do a return. I emailed with the copy receipt but I never received a response, not even an acknowledgement. That was a 5 months ago, and the small split is now significant and my feet are soaking! So, I would not recommend buying from this lot, and think twice about buying Footjoy.”

Helpful Report

Posted 10 months ago

Hi Mark We have checked our email system and can see you emailed us on the 27th October at 15:54 and we replied after the weekend on the 30th October at 9:04am. Our reply stated the Footjoy warranty and our returns process for your shoes. Please check back to your emails and we would really appreciate it if you could revise this review as we feel we have done nothing wrong to warrant a 1 star review. If we can help with anything please let us know. Many thanks The Golf Shop Online

Posted 10 months ago

“Excellent jacket as described Great price of 50% Very prompt delivery - kept me informed I will be using them again 😊👍”

Helpful Report

Posted 10 months ago

Hi Michael, thank you for your feedback! We're thrilled to hear that you are pleased with the jacket, enjoyed the great price at 50% off, and found our delivery prompt and informative. We look forward to serving you again, and if you have any more questions or need assistance in the future, feel free to reach out. Happy golfing!

Posted 10 months ago

“Quick delivery and a great price...”

Helpful Report

Posted 10 months ago

Hi Ajinder, thank you for your review and pleased your order reached you nice and quick and that you're happy with its price. Hope you get plenty of golf in this season.

Posted 10 months ago

“verygood service, high quality product.”

Helpful Report

Posted 10 months ago

Hi Robert, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 10 months ago

“Delivery time for a pair of golf gloves was about 2 weeks, if I had known this before ordering I would have got them from elsewhere”

Helpful Report

Posted 10 months ago

Hi Shirley, Thank you for your review. We are sorry your gloves took longer than you expected. Our delivery times for many items are incredibly quick as we keep a large range of products in stock; we may occasionally need to order items directly from the manufacturer, which is what has happened with your gloves. We quote 3-7 working days for delivery. Your order was placed on the 31st January, and you received it on the 8th February, which is 6 working days, so still within our time frame. We feel our delivery times are well communicated on our website, so hopefully, you would have been aware of the time frame. We take all customer feedback on board, so if there is any way we could improve, please do let us know by emailing us at sales@thegolfshoponline.co.uk. We would really appreciate it if you could reconsider your review, as these are really important to us. If we can help with anything, please let us know. Many thanks Julia The Golf Shop Online

Posted 10 months ago

“Price was great, delivery even better”

Helpful Report

Posted 10 months ago

Hi Linda, thank you for sharing your positive experience with us! We're thrilled to hear that you found our prices great and were pleased with the delivery. If you have any more golfing needs or if there's anything else we can assist you with, feel free to let us know.

Posted 10 months ago

The Golf Shop Online is rated 4.9 based on 5,945 reviews