The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,942 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,942 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased many times from here and the service has always been excellent”

Helpful Report

Posted 6 months ago

Hi Steve, thank you for your review. We're delighted to hear that you've consistently received excellent service from us. Your continued support means a lot to us. Hope you enjoy your golf this season, and we look forward to serving you again at TGSO.

Posted 6 months ago

“Excellent service and very competitive pricing.”

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Posted 6 months ago

Hi, thank you for your feedback! We're delighted to hear that you found our service excellent and our pricing competitive. Your satisfaction is important to us. Hope you enjoy your purchase, and we hope to see you again at TGSO.

Posted 6 months ago

“I had to return a pair of shoes as I had ordered a pair that were too big. The return was dealt with really quickly. I think I returned them on the Tuesday and I had a new pair delivered on the Friday. Stephen that dealt with the return was excellent and dealt with everything really well.”

Helpful Report

Posted 6 months ago

Hi Stephen, thank you for your review. We're sorry to hear about the size issue with your shoes but glad to hear that the return process was quick and efficient. We're pleased that Stephen provided excellent service in handling your return. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for your feedback, and we look forward to serving you again at TGSO.

Posted 6 months ago

“Easy website to navigate. Easy payment. Quick delivery. Good returns policy of 60 days as my order is a gift and may need to exchange the hat due to size”

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Posted 6 months ago

Hi Kathryn, thank you for your review. We're pleased to hear that you found our website easy to navigate, payment process easy, and delivery quick. We're glad to offer a 60-day returns policy to accommodate any size exchanges for your gift order. If you need assistance with the hat exchange, please contact us at customerservices@thegolfshoponline.co.uk. Enjoy your shopping experience with us, and we hope to see you again at TGSO.

Posted 6 months ago

“Order came on time with no hiccups,excellent service.”

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Posted 6 months ago

Hi David, thank you for your review. We're pleased to hear that your order arrived on time without any issues. We strive to provide excellent service and appreciate your feedback. Hope you enjoy your purchase, and we look forward to seeing you again at TGSO.

Posted 6 months ago

“Great shop. My first choice for golf products!”

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Posted 6 months ago

Hi there, thank you for your feedback! We're thrilled to hear that we're your first choice for golf products. We appreciate your support and look forward to serving you again at TGSO.

Posted 6 months ago

“Efficient and quick delivery. Competitive pricing. Good quality clothing as expected for FJ.”

Helpful Report

Posted 6 months ago

Hi, thank you for your review. We're pleased to hear that you found our delivery efficient and quick, and that our pricing was competitive. We strive to provide good quality clothing as expected for FJ. Enjoy your items, and we hope to see you again at TGSO.

Posted 6 months ago

“All good, prompt, no issues, nice shoes, good price”

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Posted 6 months ago

Hi Andrew, thank you for your feedback. We're glad to hear that everything went well with your purchase, and you're happy with your nice shoes at a good price. Hope you enjoy wearing them, and we hope to see you again at TGSO.

Posted 6 months ago

“Really fast service, with a super price... delivery was quick, I this shop has what I'm after, if sure it'll be cheaper than most other places...”

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Posted 6 months ago

Hi Marc, thank you for your review. We're thrilled to hear that you received really fast service and found our prices super competitive. We're glad we had what you were looking for at a good price. Hope you enjoy your purchase, and we look forward to serving you again at TGSO.

Posted 6 months ago

“Very competitive pricing (Ping fairway wood 5 ,425)and very quick delivery.”

Helpful Report

Posted 6 months ago

Hi Selvarajah, thank you for your review. We're pleased to hear that you found our pricing competitive for the Ping fairway wood and that your delivery was very quick. Hope you enjoy using your new equipment, and we look forward to seeing you again at TGSO.

Posted 6 months ago

“Great company to deal with once you have purchased first order, free delivery if you open account. Very friendly and professional staff.”

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Posted 6 months ago

Hi Glen, thank you for your feedback. We're glad you had a positive experience with us, finding our service friendly and professional. If possible, could you consider updating your rating to reflect your positive experience? We appreciate your support and hope to see you again at TGSO.

Posted 6 months ago

“Great quality glenmuir t shirt at a lower price.”

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Posted 6 months ago

Hi there, thank you for your feedback! We're thrilled that you're happy with the quality of the Glenmuir T-shirt and found it at a lower price. Hope you enjoy your golf this season, and we look forward to seeing you again at TGSO.

Posted 6 months ago

“Vey easy transaction and promptly despatched. Goods arrived with 48 hours.Many thanks for your prompt attention.”

Helpful Report

Posted 6 months ago

Hi, thank you for your review. We're glad to hear your transaction was easy and your order arrived promptly. Hope you enjoy your golf this season, and we look forward to seeing you again at TGSO.

Posted 6 months ago

“good prices good service”

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Posted 6 months ago

Hi Bill, thank you for your review. We're happy to hear you found our prices and service to be good. Hope you enjoy your golf this season, and we look forward to seeing you again at TGSO.

Posted 6 months ago

“Very helpful staff Lauren especially kept me informed about my order .”

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Posted 6 months ago

Hi David, thank you for your review. We're delighted to hear that Lauren kept you well-informed about your order. Hope you enjoy your golf this season, and we look forward to seeing you again at TGSO.

Posted 6 months ago

“Ordered a set of wedges but were dispatched with incorrect shafts. Contacted Rose in customer service who responded very quickly and has organised a full refund. Why can’t all golf retailers be like this? Thanks very much for your help.”

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Posted 6 months ago

Hi Richard, thank you for your review. We're sorry for the initial mix-up with the wedges but are glad Rose could assist quickly and arranged a full refund. We appreciate your understanding and hope to see you again at TGSO.

Posted 6 months ago

“Good value for money, excellent service and super fast delivery.”

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Posted 6 months ago

Hi Jennifer, thank you for your kind review. We're glad to hear you found good value, excellent service, and super fast delivery with us. Hope you enjoy your golf this season, and we look forward to seeing you again at TGSO.

Posted 6 months ago

“Great service and best prices. The trolley and bag cohosh be bought cheaper anywhere online or at my club and they arrived on time in perfect condition. I had one query which was treated professionally and constructively. Top support and sales.”

Helpful Report

Posted 6 months ago

Hi Robert, thank you for your feedback. We're thrilled to hear about your positive experience with our service, prices, and the condition of your trolley and bag. For any future queries, feel free to reach out. We appreciate your support and look forward to assisting you again.

Posted 6 months ago

“Great product. Size very accurate, very few suppliers do a 31 inch leg so this supplier I will use again.”

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Posted 6 months ago

Hi Willie, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 6 months ago

“Excellent customer service and very good selection of golf products - easy to buy - will certainly buy again and recommend”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback! We're thrilled to hear that you found our customer service excellent and enjoyed our wide selection of golf products. We look forward to serving you again in the future and appreciate your recommendation.

Posted 6 months ago

The Golf Shop Online is rated 4.9 based on 5,942 reviews