The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,021 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect birthday gift”

Helpful Report

Posted 1 year ago

Hi Annette, it's always rewarding to know that our products bring joy and satisfaction to our customers. We hope the recipient enjoys their gift and has a wonderful birthday celebration. Thank you for choosing The Golf Shop Online for your special occasion. We hope to see you again!

Posted 1 year ago

“Quality clothing excellent service thanks.”

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Posted 1 year ago

Hi Brian, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 1 year ago

“excellent service and product once again.”

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Posted 1 year ago

Hi Michael, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Goods as described and fast postal service”

Helpful Report

Posted 1 year ago

Hi John, we're pleased to hear that the goods you received matched the description and that you were satisfied with the fast postal service. We strive to provide accurate product descriptions and efficient delivery to ensure a positive shopping experience. We appreciate your support and hope to serve you again in the future.

Posted 1 year ago

“Great quick service”

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Posted 1 year ago

Hi Greig, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Very good product and very good service. Thank you.”

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Posted 1 year ago

Hi Graham, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 1 year ago

“The putter arrrived in two days beating the great delivery promise and in time for Golf weekend away. In terms of the putter, its a Scotty need I say anymore”

Helpful Report

Posted 1 year ago

Hi Martin, we're thrilled to hear that your putter arrived swiftly, even beating our promised delivery time. As for the putter itself, Scotty Cameron is a renowned brand that speaks for itself in terms of quality and performance. Thank you for choosing The Golf Shop Online, and we hope you have a fantastic golfing experience with your new putter.

Posted 1 year ago

“Super service and fast delivery. Ordered online with no problems or need to contact anyone in the company.”

Helpful Report

Posted 1 year ago

Hi Philip, we're glad to hear that your order arrived promptly and in perfect condition. We aim to provide efficient and sustainable packaging while ensuring the safe delivery of your items. We're also pleased that you found our products to be of good value for money. Thank you for your feedback and for choosing The Golf Shop Online.

Posted 1 year ago

“Shipped quickly”

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Posted 1 year ago

Hi Alan, thank you for your review and pleased your order reached you nice and quick and that you're happy with it. Hope you get plenty of golf in this year.

Posted 1 year ago

“Powakady golf bag is perfect,very easy to order and it was delivered I'd a couple of days”

Helpful Report

Posted 1 year ago

Hi Andrew, we strive to make the ordering process easy and efficient, and we're glad that you had a positive experience. Our team works hard to ensure timely delivery, and we're pleased that your bag arrived within a couple of days. Thank you for choosing The Golf Shop Online, and we hope you enjoy using your new golf bag.

Posted 1 year ago

“Purchased a pair of waterproof trousers which turned out to be too tight. Returns process simple and was refunded very quickly. Have since purchased next size. Exchange would have been possible but chose to order larger size separately.”

Helpful Report

Posted 1 year ago

Hi Anthony, we're sorry to hear that the waterproof trousers didn't fit initially, but we're glad to know that our returns process was simple for you and that you received a quick refund. We appreciate your understanding and decision to order the next size separately. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing The Golf Shop Online, and we hope you enjoy your new pair of waterproof trousers.

Posted 1 year ago

“Good variety of products at competitive prices. The items I ordered were of good quality and delivered on time.”

Helpful Report

Posted 1 year ago

Hi Andrew, we're delighted to hear that you found a good variety of products at competitive prices on our website. Customer satisfaction is our priority, and we're glad we could meet your expectations. Thank you for your support, and we hope to see you again at The Golf Shop Online.

Posted 1 year ago

“Very happy with the quick delivery service & an overall great service !!”

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Posted 1 year ago

Hi Darren, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Terrible customer services, misleading and confusing postage policy.”

Helpful Report

Posted 1 year ago

Hi Nick, Thank you for your review, Please do contact us if you have had a problem with your service. I can see that you received your order on the 23rd May within the time frame for your order. Please do let us know what problem you had so we can look into this further.

Posted 1 year ago

“Excellent delivery times, returned items were refunded very quickly. I will definitely use The Golf Shop Online in the future”

Helpful Report

Posted 1 year ago

Hi Michael, we're delighted to hear that our delivery times were excellent and that you were impressed with the quick refund process for your returned items. We greatly appreciate your support and look forward to serving you again in the future. If you have any other needs or questions, feel free to reach out. Wishing you many enjoyable rounds of golf ahead!

Posted 1 year ago

“All worked just fine.”

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Posted 1 year ago

Hi Peter, we're glad that you are happy with your recent purchase and appreciate your kind comments. We hope to see you again at TGSO.

Posted 1 year ago

“I recently ordered some golf clothing and the delivery and communication was brilliant and even though I had to send a couple of items back due to being big the service in refunding was exceptional and very quick I will definitely be ordering from golf shop again in the near future”

Helpful Report

Posted 1 year ago

Hi Simon, thank you for your feedback! We're thrilled to hear that you had a brilliant experience with our delivery and communication. We understand that sometimes sizing may not be perfect, but we're glad to hear that our refund process was exceptional and quick for you. We greatly appreciate your support and look forward to serving you again in the near future.

Posted 1 year ago

“Top service from one of the best online golf shops.”

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Posted 1 year ago

Hi Russell, thank you for your kind words! Providing exceptional service is our priority, and we're thrilled to know that we met your expectations. We appreciate your support and look forward to serving you again in the future. Wishing you a fantastic time on the golf course!

Posted 1 year ago

“Great item fresh and new but paid extra for next day delevery and took 5 days to deliver”

Helpful Report

Posted 1 year ago

HI Thank you for your email, We have checked your order and it was placed on a split next day service.. hopefully, the majority of your order reached you on the next working day however 1 item was to follow as per the split next day service selected in the checkout. Hopefully you now have all your order . Enjoy your Golf!

Posted 1 year ago

“Bought foot joy shirt perfect fit xl and nice price 👍and delivered very quickly”

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Posted 1 year ago

Hi William, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 6,021 reviews