The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,958 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,958 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff. Quick response to emails.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're glad to hear that our staff was very helpful, and you experienced a quick response to emails. If you have any more golf needs or questions, feel free to visit us again at The Golf Shop Online. Enjoy your golfing!

Posted 1 year ago

“No problems”

Helpful Report

Posted 1 year ago

Hi Brian, thank you for your feedback! We're glad to hear that you experienced no problems. If you have any more golf needs or questions, feel free to visit us again at The Golf Shop Online. Enjoy your golfing!

Posted 1 year ago

“Excellent no complaints”

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Posted 1 year ago

Hi Shaun, thank you for your feedback! We're delighted to hear that you had an excellent experience with us. If there's anything else you need or if you have more golfing questions, don't hesitate to reach out. We look forward to serving you again at The Golf Shop Online. Enjoy your golfing!

Posted 1 year ago

“Excellent again…great choice of balls..easy to use web site..great prices..and order received very quickly.Many thanks again.”

Helpful Report

Posted 1 year ago

Hi Ken, thanks for your positive feedback! We're delighted to hear that you had an excellent experience with us. We appreciate your continued support, and if you have any more golf needs, feel free to visit us again at The Golf Shop Online. Enjoy your golfing!

Posted 1 year ago

“Great little travel bags. Prompt delivery and a good price. Thanks”

Helpful Report

Posted 1 year ago

Hi Malcolm, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Order arrived in 2 days”

Helpful Report

Posted 1 year ago

Hi Muriel, thanks for sharing! We're pleased to hear that your order arrived quickly, just in 2 days. If you have any more golf needs, feel free to visit us again at The Golf Shop Online. Enjoy your gear!

Posted 1 year ago

“Very good and clear website Quick free delivery”

Helpful Report

Posted 1 year ago

Hi Gary, thanks for your feedback! We're pleased to hear you found our website very good and clear, and that the quick and free delivery added to your positive experience. If you have any more golf needs, we're here for you at The Golf Shop Online. Enjoy your gear!

Posted 1 year ago

“Great deal of useful golf accessories and equipment. Stock items were good and delivery was extremely quick would happily purchase from them again”

Helpful Report

Posted 1 year ago

Hi Ian, thanks for your feedback! We're glad to hear you found a great deal on useful golf accessories and equipment. We're pleased that our stock items met your expectations, and the quick delivery was a positive experience for you. We look forward to your next purchase at The Golf Shop Online. Enjoy your golfing gear!

Posted 1 year ago

“Great service and competitive prices as always. I also ordered the wrong putter cover and they replaced it quickly and without fuss. I will continue to shop with them.”

Helpful Report

Posted 1 year ago

Hi David, thanks for your positive feedback! We appreciate your loyalty and are delighted to hear that you find our service great, prices competitive, and appreciate the hassle-free replacement of the putter cover. We look forward to continuing to serve you at The Golf Shop Online. Enjoy your golfing gear!

Posted 1 year ago

“From start to finish was very straight forward. Delivery was within days of ordering.”

Helpful Report

Posted 1 year ago

Hi James, thanks for sharing your experience! We're glad to hear that the process from start to finish was straightforward and that the delivery was prompt. If you have any more golf needs, we're here for you at The Golf Shop Online. Enjoy your gear!

Posted 1 year ago

“Excellent service and hassle free.”

Helpful Report

Posted 1 year ago

Thank you for the positive feedback! We're pleased to hear that you experienced excellent service and a hassle-free process. If you have any more golf needs, we're here for you at The Golf Shop Online. Enjoy your gear!

Posted 1 year ago

“I was very disappointed when my Footjoy shoes started leaking after only 4 months wear. I contacted Golf Shop Online, they promptly replied and advised me to return the shoes and they had them tested by Footjoy. Within a couple of weeks they had credited me the full amount. Great service!”

Helpful Report

Posted 1 year ago

Hi Jennifer, thanks for sharing your experience! We're sorry to hear about the issue with your FootJoy shoes, but we're pleased to know that our customer service promptly addressed the situation. It's great to hear you found the resolution process smooth, and we appreciate your understanding. If you need anything else, feel free to reach out. Enjoy your future golf experiences!

Posted 1 year ago

“Would give 4.5 if I could, Love the free delivery, loyalty points andcompetitive pricing, the only thing stopping 5 stars is the returns policy, as someone who struggles with finding clothing that fits correctly and different brands clothing fitting differently I will always look for a site that offers free returns when buying clothing.”

Helpful Report

Posted 1 year ago

Hi Oli, appreciate your feedback! We're glad to hear you love the free delivery, loyalty points, and competitive pricing. We understand your concern about the returns policy, and we'll take that into consideration. Thank you for choosing TGSO, and we hope to serve you again. Enjoy your golf gear!

Posted 1 year ago

“Would highly recommend, customer service is excellent”

Helpful Report

Posted 1 year ago

Hi Andrew, appreciate the recommendation! We're pleased to hear you found our customer service excellent. Thanks for your support, and we look forward to serving you again at TGSO. Enjoy your golf!

Posted 1 year ago

“Ordered few items for xmas.deliverery was quick.items look great.ill update after they've been opened”

Helpful Report

Posted 1 year ago

Hi Arlene, thanks for sharing! We're glad to hear your Christmas items arrived quickly, and we hope they add joy to the festivities. Feel free to reach out after you've opened them. Wishing you a wonderful holiday season from TGSO!

Posted 1 year ago

“Great products excellent delivery service and great prices well done Golf Shop Online”

Helpful Report

Posted 1 year ago

Hi Geoffrey, thanks for the positive feedback! We're thrilled to hear you appreciate our great products, excellent delivery service, and competitive prices. Your support means a lot, and we look forward to serving you again at TGSO. Enjoy your golf gear!

Posted 1 year ago

“Two separate orders arrived at the same time and within the timescale. Both golf shirt and sweater fitted perfectly. Very pleased with my purchases.”

Helpful Report

Posted 1 year ago

Hi Peter, thanks for sharing your experience! We're pleased to hear that both of your orders arrived on time, and that the golf shirt and sweater fit perfectly. Your satisfaction is important to us, and we look forward to having you back at TGSO. Enjoy your golf gear!

Posted 1 year ago

“The usual excellent service, great price and lovely Ping half zip top. Nice and warm but sadly it did not improve my game🥹”

Helpful Report

Posted 1 year ago

Hi Rob, thanks for your kind words! We're pleased to hear that you received the usual excellent service, a great price, and are enjoying your Ping half-zip top. While it might not have improved your game, we hope it adds to the overall enjoyment of your golf experience. Your satisfaction is important, and we look forward to serving you again at TGSO. Enjoy your golf!

Posted 1 year ago

“The website is clear, informative and easy to access. What's more is is championed by Mark Crossfield whose interesting and entertaining videos are very much enjoyed by my golf-loving husband.”

Helpful Report

Posted 1 year ago

Hi Clare, thanks for your positive feedback! We're delighted to hear that you find our website clear, informative, and easy to access. It's fantastic that Mark Crossfield's videos add to your husband's enjoyment. Your satisfaction is important, and we hope to continue providing a great experience for you both at TGSO. Enjoy your golf, and we look forward to serving you again.

Posted 1 year ago

“Pleased with the help to get my new 5 wood especially and the club in question was in short supply. Many thanks.”

Helpful Report

Posted 1 year ago

Hi Judith, thanks for your kind words! We're pleased to hear that we could assist you in getting your new 5 wood, especially considering its limited availability. Many thanks for choosing us. Enjoy your golf, and we look forward to serving you again at TGSO.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 5,958 reviews