The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,021 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sonia (customer services) particularly helpful. Enabled prompt delivery of purchase.”

Helpful Report

Posted 1 year ago

Hi Bob, thank you for your feedback. Sonia will definitely be happy to read this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Again, thank you for your kind words and we look forward to seeing you again at TGSO.

Posted 1 year ago

“Great service, fast delivery.”

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Posted 1 year ago

Hi John, thank you for your review and pleased your order reached you fast and that you're happy with it. Hope you get plenty of golf in this year.

Posted 1 year ago

“Fair price and quick delivery but f'ing annoying with daily emails trying to sell you other products. Soooo annoying!”

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Posted 1 year ago

“Special thanks to Sonia for hand holding me through the ordering and delivery of Ping Irons and Hybrid. I needed to make modification to shaft length which was handled seamlessly and she continued to follow up through delivery. The turnaround was remarkable given the demand for these clubs - I had been seeing elsewhere a couple weeks minimum, but had these at my door one week after ordering. Anyone that knows what it's like waiting for new golf toys will agree that is a huge part of the client satisfaction. Unmatched in their responsiveness as again Sonia was all over my correspondence and replies came within minutes. Thank you.”

Helpful Report

Posted 1 year ago

Hi, thank you for your feedback. Sonia will be happy to read this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Again, thank you for your kind words and we look forward to seeing you again at TGSO.

Posted 1 year ago

“These were a present for my husband the video I watched about them made it easy for me to select the correct trousers he said they are super comfy, really stretchy, and warm. He's very pleased with the sizing and will be ordering another pair soon”

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Posted 1 year ago

Hi Jean, thank you for taking the time to rate us. We are so glad that you and your husband are happy with your recent purchase and that you consider us for your next one. Have a good season of golf ahead and we look forward to seeing you again at TGSO.

Posted 1 year ago

“What service. Ordered the wrong size jacket for my husband. No problem returning and another sent in no time. Packed well and dealt with efficiently . Thankyou”

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Posted 1 year ago

Hi Carol, it was a pleasure serving you. We really appreciate you taking the time to share your feedback and we hope you'll come and see us again soon at TGSO.

Posted 1 year ago

“Ordered golf shoes for my husband for Christmas which he loved but unfortunately were too big (ordered wide fit by mistake). Sent them back & correct size was returned within a couple of days with no hassle. Easy ordering & quick efficient returns. Great service”

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Posted 1 year ago

Hi Jayne, thank you for your review. We're glad that your husband is happy with his new golf shoes for Christmas and that you're happy with the service received. We hope to see you again at TGSO.

Posted 1 year ago

“Very prompt service as always.”

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Posted 2 years ago

Hi , thank you for the review! It has always been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“I paid my money and received the goods so all is well.”

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Posted 2 years ago

Hi Martin, thank you for your review and pleased your order reached you well and that you're happy with it. Hope you get plenty of golf in this year.

Posted 1 year ago

“Excellent customer service very good feed back also delivered very quickly”

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Posted 2 years ago

Hi Roy, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 1 year ago

“Good quick service thank you”

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Posted 2 years ago

Hi Robert, it was a pleasure serving you. We really appreciate you taking the time to share your feedback and we hope you'll come and see us again soon at TGSO.

Posted 1 year ago

“Found a good quality Cobra bag that was lightweight and had multiple storage compartments for my stuff. Arrived within expected time and please with the product.”

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Posted 2 years ago

Hi Dean, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Prompt service excellent price”

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Posted 2 years ago

Hi Steve, so glad that you're happy with your recent purchase and the service received. We conduct continuous research to make sure we always offer you the best price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 1 year ago

“No problems whatsoever. Delivery prompt. Thank you.”

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Posted 2 years ago

Hi , thank you for your review and pleased your order reached you promptly and that you're happy with it. Hope you get plenty of golf in this year.

Posted 1 year ago

“Great service Fast delivery”

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Posted 2 years ago

Hi Daniel, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 2 years ago

“Really happy with my new Srixon Waterproof Cart bag. Delivered within a couple of days and received from courier within the alloted time slot. Great quality bag and at a great price”

The Golf Shop Online 5 star review on 30th January 2023

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Posted 2 years ago

Hi Douglas, thank you for your review and pleased your order reached you nice and quick and that you're happy with it. Hope you get plenty of golf in this year.

Posted 2 years ago

“Ping Sensor dry jacket - cheaper then anywhere else - arrived on time, as described, very happy customer!”

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Posted 2 years ago

Hi Duncan, so glad that you're happy with your new jacket and the service received. We conduct continuous research to make sure we always offer you the best price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 2 years ago

“Excellent. Product delivered in 2 days on standard delivery. Product delivered as ordered. Will use again Ron”

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Posted 2 years ago

Hi Ron, thank you for taking the time to rate us. We are so glad that you're happy with your recent purchase and that you consider us for your next one. Have a good season of golf ahead and we look forward to seeing you again at TGSO.

Posted 2 years ago

“Quality clothing excellent service thanks.”

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Posted 2 years ago

Hi Brian, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 2 years ago

“Top quality products at very competitive prices, speedy delivery and excellent customer service.”

Helpful Report

Posted 2 years ago

Hi Stephen, so glad that you're happy with your recent purchase and the service received. We conduct continuous research to make sure we always offer you the best price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 2 years ago

The Golf Shop Online is rated 4.9 based on 6,021 reviews