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The Golf Shop Online Reviews

4.9 Rating 5,961 Reviews
96 %
of reviewers recommend The Golf Shop Online
4.9
Based on 5,961 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The Golf Shop Online Reviews

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great prompt service
Helpful Report
Posted 1 year ago
Thank you for your kind words! We're delighted to have provided you with a great and prompt service. If you have any further needs or questions, please don't hesitate to ask. We're here to assist you in any way we can.
Posted 1 year ago
Great service as usual, would highly recommend
Helpful Report
Posted 1 year ago
Hi Mark, thank you for your continued support and for recommending us! We're pleased to hear that you're happy with our service. If you ever have any questions or need assistance with anything golf-related, feel free to reach out. We're here to help, and we look forward to serving you again in the future.
Posted 1 year ago
Ordered a Glenmuir quarter zip top in a meduim size following review of the web site size guide. The top is great & stylish but tight fitting in the arms. My advice would be to order the next size up. ! Great delivery πŸ‘Œ
Helpful Report
Posted 1 year ago
Hi David, thank you for sharing your feedback! It's great to hear that you found the Glenmuir quarter zip top stylish, even though the arm fit was a bit tight. Your advice to consider ordering the next size up based on your experience is valuable for others. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your stylish golf attire!
Posted 1 year ago
Helpfull Knowledgeable understood my needs will use again Thank you Stephen
Helpful Report
Posted 1 year ago
Hi Alby, thanks for your review! We're delighted to hear that you had a helpful and knowledgeable experience with Stephen. If you ever have more golfing needs or questions in the future, don't hesitate to reach out. We're here to assist you. Enjoy your golfing adventures!
Posted 1 year ago
Great website. Easy to navigate. Fantastic selection of golf products at good prices. Prompt delivery service.
Helpful Report
Posted 1 year ago
Hi James, thank you for your kind words! We're delighted to hear that you found our website easy to navigate and enjoyed our wide selection of golf products at competitive prices. We aim to provide a seamless shopping experience, and we're glad we could meet your expectations. If you ever need more golf gear or have any questions, feel free to reach out. Have a fantastic time on the course!
Posted 1 year ago
Fast and efficient
Helpful Report
Posted 1 year ago
Hi Fraser, thank you for your feedback! We're delighted to hear that you found our service fast and efficient. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your golfing!
Posted 1 year ago
Can only say first class in every respect I'll definitely use again and recommend to my friends and others 😁
Helpful Report
Posted 1 year ago
Hi Martin, thank you for your wonderful feedback! We're thrilled to hear that you had a first-class experience with us. Your satisfaction and recommendations mean a lot to us. If you ever need anything else or have more friends to refer, please feel free to reach out. We look forward to serving you again in the future. Enjoy your golfing!
Posted 1 year ago
Placed my first order for a Ping golf jacket. Really good fit and arrived on time. Excellent service. thank you.
Helpful Report
Posted 1 year ago
Hi Richard, thank you for your feedback! We're thrilled to hear that your first order for the Ping golf jacket was a success and that it fits well. It's also great to know that it arrived on time and that you had an excellent service experience. If you ever need more golf gear or have any questions in the future, feel free to reach out. Enjoy your golfing, and thank you for choosing us!
Posted 1 year ago
Really happy with my Ecco shoes and GTX gloves - a really good price and fast delivery. Thanks!
Helpful Report
Posted 1 year ago
Hi Sylvia, thanks for your feedback! We're delighted to hear that you're really happy with your Ecco shoes and GTX gloves. It's great to know you found them at a good price and that the delivery was fast. If you ever need more golf gear or have any questions in the future, feel free to reach out. Enjoy your golfing!
Posted 1 year ago
A professional and prompt service from order to delivery,cannot be faulted apart from two very sharp open staples which drew blood. Otherwise very good!
Helpful Report
Posted 1 year ago
Hi John, thank you for your feedback! We're delighted to hear that you found our service professional and prompt. We apologize for the inconvenience caused by the sharp staples; we'll definitely look into this matter to ensure it doesn't happen again. If you have any more comments or questions in the future, please don't hesitate to reach out. Enjoy your golfing, and thank you for choosing us!
Posted 1 year ago
Excellent service, super fast delivery, can’t recommend high enough.
Helpful Report
Posted 1 year ago
Hi Jonathan, thanks for your kind words! We're delighted to hear that you had an excellent experience with our service and super fast delivery. Your recommendation means a lot to us. If you ever need anything else, please don't hesitate to reach out. Happy golfing!
Posted 1 year ago
Excellent. Helpful staff, thoroughly recommended.
Helpful Report
Posted 1 year ago
Hi there, thank you for your positive feedback! We're glad to hear that you had an excellent experience with our helpful staff. If you ever need assistance or have more questions in the future, please feel free to reach out. We're here to help. Have a great day and enjoy your golfing!
Posted 1 year ago
A great service. 48 hours from placing order to receipt of New Trolley bag. I am extremely pleased with service and product.
Helpful Report
Posted 1 year ago
Hi Kim, thank you for your kind words! We're delighted to hear that you had such a positive shopping experience with us and that you're pleased with your new trolley bag. If you ever need anything else in the future or have any questions, please don't hesitate to reach out. Enjoy using your new gear, and have a fantastic time on the course!
Posted 1 year ago
Great service and communication. Very pleased with my purchase
Helpful Report
Posted 1 year ago
Thank you for your feedback! We're thrilled to hear that you had a great shopping experience with us, and we're delighted that you're pleased with your purchase. If you ever need anything else or have any questions in the future, feel free to reach out. Enjoy your golfing gear, and have a fantastic time on the course!
Posted 1 year ago
Excellent service and great secure purchasing.
Helpful Report
Posted 1 year ago
Hi Robert, thank you for the kind words! We're thrilled to hear that you had an excellent experience with our service and felt secure during your purchase. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and we look forward to serving you again!
Posted 1 year ago
Well stocked and good collection to select from. Quick delivery, excellent service.
Helpful Report
Posted 1 year ago
Hi Alan, we're delighted to hear that you found our selection to be well-stocked and that you had a positive shopping experience with quick delivery and excellent service. We aim to provide a wide range of products to meet our customers' needs. If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you for your feedback, and we look forward to serving you again in the future!
Posted 1 year ago
First timer on this site. Was very pleased with how easy it is to navigate. My process was quick and easy to order and was given notification from the start on my purchase πŸ™ƒ Delivery was very quick too. Will definitely be getting more from them as and when I require. Value and goods are good, quality is excellent. So no complaints here
Helpful Report
Posted 1 year ago
Hi Darren, we're thrilled to hear that you found our website easy to navigate and had a smooth ordering experience. We always aim to provide quick deliveries and quality products to our customers. Thank you for your positive feedback, and we look forward to serving you again in the future. If you ever need anything else, feel free to reach out. Enjoy your golfing and shopping!
Posted 1 year ago
Excellent service, item delivered in 24 hours even at a weekend.
Helpful Report
Posted 1 year ago
Hi, we're delighted to hear about your excellent shopping experience with us! Our team works hard to ensure fast and efficient delivery, even on weekends. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future!
Posted 1 year ago
I recently had to return a faulty Motocaddy battery. I contacted Customer Services and they arranged to have the battery collected f.o.c, within a few days i received a store credit. Excellent service.
Helpful Report
Posted 1 year ago
Hi Paul, thank you for sharing your experience. We're sorry to hear about the faulty Motocaddy battery, but we're pleased that our Customer Services team was able to assist you promptly and efficiently. If you ever need any more golf-related assistance or products in the future, please feel free to reach out. Enjoy your golfing, and we hope to serve you again soon at TGSO!
Posted 1 year ago
Really impressed with the service! I ordered the golf club on the Monday and received it Tuesday afternoon. Many thanks
Helpful Report
Posted 1 year ago
Hi Paul, we're delighted to hear that you were impressed with our service and that your golf club arrived promptly. If you have any more golfing needs or questions in the future, please don't hesitate to reach out. We're here to help. Enjoy your golfing!
Posted 1 year ago
The Golf Shop Online is rated 4.9 based on 5,961 reviews