The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,958 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,958 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a new Ping waterproof jacket online and this was delivered within 3 days. Quick and easy process which is just what you want when buying online.”

Helpful Report

Posted 1 year ago

Hi Alistair, thanks for your feedback! We're thrilled to hear that your new Ping waterproof jacket was delivered within 3 days and that the process was quick and easy. Your satisfaction is important to us. Enjoy your purchase, and we hope to see you again at TGSO.

Posted 1 year ago

“Fast delivery. Golf trousers look great quality.”

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Posted 1 year ago

Hi Jayne, thanks for your feedback! We're pleased to hear that you experienced fast delivery and that the golf trousers look to be of great quality. Your satisfaction is important to us. Enjoy your golf, and we look forward to serving you again at TGSO.

Posted 1 year ago

“Arrived on time and well packaged. Thank you!”

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Posted 1 year ago

Hi Norma, thanks for your feedback! We're glad to hear that your order arrived on time and was well packaged. Your satisfaction is important to us. Enjoy your purchase, and we hope to see you again at TGSO.

Posted 1 year ago

“Businesslike”

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Posted 1 year ago

Hi Martin, appreciate your feedback! We aim to be businesslike and professional in our approach. Thank you for acknowledging it. We hope to continue meeting your expectations, and we look forward to serving you again at TGSO.

Posted 1 year ago

“Used these guys a lot always great pricing and service The recent footjoy waterproof trousers fantastic No need for bulky over trousers at all”

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Posted 1 year ago

Hi David, thanks for your continued support! We're pleased to hear that you've found our pricing and service great. Also, it's fantastic that the FootJoy waterproof trousers met your expectations, offering fantastic protection without the need for bulky over trousers. Enjoy your golf, and we look forward to your next visit to TGSO.

Posted 1 year ago

“Very good all round, service, communication, delivery and product.”

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Posted 1 year ago

Hi Heather, appreciate your positive feedback! We're thrilled to hear that your experience was very good all around, from service and communication to delivery and product satisfaction. Your satisfaction is important to us. Enjoy your purchase, and we look forward to serving you again at TGSO.

Posted 1 year ago

“I received exactly what I wanted”

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Posted 1 year ago

Hi Alec, thanks for letting us know! We're glad to hear that you received exactly what you wanted. Your satisfaction is our goal. Enjoy your purchase, and we hope to see you again at TGSO.

Posted 1 year ago

“Excellent product and service, delivery a little slow compared to Amazon etc but overall very pleased and would definitely recommend”

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Posted 1 year ago

Hi Graham, thank you for your feedback! We're delighted to hear that you found our product and service excellent. We appreciate your honesty about the delivery time, and we'll certainly look into ways to improve that aspect. Your recommendation means a lot, and we hope to serve you even better in the future. Enjoy your purchase, and we look forward to your next visit at TGSO.

Posted 1 year ago

“Excellent service. Shoes arrived on time and at a great price”

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Posted 1 year ago

Hi Simon, appreciate your feedback! We're pleased to hear that you found our service excellent and that your shoes arrived on time at a great price. Your satisfaction is our priority. Enjoy your new shoes, and we look forward to having you back at TGSO.

Posted 1 year ago

“Pleased with purchase and Services”

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Posted 1 year ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Have ordered three different items over the past six months. Everything went smoothly in terms of supply and delivery. One item had to be returned under warranty following six months of use. Item was collected promptly, repaired and returned. Have had several conversations with staff and each member has been professional and pleasant. Well done to all involved. Only criticism is that too many 'advertising' e-mails are received, pretty much daily. Surely once a week is enough!”

Helpful Report

Posted 1 year ago

Hi there, thank you for your comprehensive feedback! We're pleased to hear that your orders, delivery, and warranty process went smoothly and that our staff was professional and pleasant in your interactions. Your suggestion about the frequency of emails is duly noted, and we'll work on improving that. We appreciate your support, and we hope to continue serving you well. Enjoy your purchases, and we look forward to your next visit to TGSO.

Posted 1 year ago

“Goods arrived 2 days after ordering. Excellent”

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Posted 1 year ago

Hi John, thank you for your feedback! We're glad to hear that your goods arrived promptly, just two days after ordering. We aim for excellent service, and it's great to know we hit the mark for you. Enjoy your purchase, and we hope to see you again at TGSO.

Posted 1 year ago

“Price competitive, service very good, product not good - Wilson ilock DRY golf bag, not so dry, both main side pockets leaked badly first time out in the rain hence only 2 stars”

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Posted 1 year ago

HI Thank you for your review - Sorry to hear that the bag is not waterproof this is a water-resistant bag and not fully waterproof however if you think it is excessively leaking in a light shower please do let us know and we can look further into this for you.

Posted 1 year ago

“Have bought from The Golf Shop in the past and as usual great prices and fast delivery. Excellent!!!”

Helpful Report

Posted 1 year ago

Hi Stephen, appreciate your continued support! We're thrilled that you found our prices great and enjoyed fast delivery. Your satisfaction means a lot to us. We hope you continue to enjoy your golf, and we look forward to serving you again at TGSO.

Posted 1 year ago

“The Golf Shop Online is an online excellent company to shop with. The deliveries are prompt and the goods are great quality.”

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Posted 1 year ago

Hi Anne, thank you for your kind words! We're pleased to hear that you find The Golf Shop Online an excellent company to shop with. It's great to know that our prompt deliveries and high-quality goods meet your expectations. We appreciate your support and look forward to serving you again. Enjoy your golf, and we hope to see you back at TGSO.

Posted 1 year ago

“Great purchase,prompt delivery and a good price,there was also plenty of choice”

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Posted 1 year ago

Hi Paula, thanks for your positive review! We're delighted to hear that your purchase was great, the delivery was prompt, and you found it at a good price. It's fantastic that you had plenty of choices. Enjoy your purchase, and we hope to see you back at TGSO soon.

Posted 1 year ago

“Quick delivery and perfect order”

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Posted 1 year ago

Hi Donald, thanks for your feedback! We're pleased to hear that your order had a quick delivery and arrived in perfect condition. Your satisfaction is important to us. Enjoy your purchase, and we look forward to serving you again at TGSO.

Posted 1 year ago

“Very happy with my purchase good value will definitely order again”

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Posted 1 year ago

Hi Dawn, thanks for sharing your feedback! We're delighted to hear that you're very happy with your purchase and found it to be of good value. We look forward to fulfilling your future orders. Enjoy your purchase, and we can't wait to have you back at TGSO.

Posted 1 year ago

“Good service, arrived as stated.”

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Posted 1 year ago

Hi Lionel, thanks for your feedback! We're pleased to hear you had a good experience with our service, and that your order arrived as stated. Your satisfaction is important to us. Hope you enjoy your purchase, and we look forward to seeing you again at TGSO.

Posted 1 year ago

“Great service and competitively priced! Quick delivery too! Very happy customer 😀”

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Posted 1 year ago

Hi Paul, really appreciate your positive feedback! We're thrilled that you found our service great and our prices competitive. It's fantastic to hear that the quick delivery made you a very happy customer. Wishing you continued satisfaction with your purchase, and we look forward to welcoming you back at TGSO.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 5,958 reviews