The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,115 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, goods ordered arrived earlier than expected.”

Helpful Report

Posted 1 year ago

Hi Andrew, we're delighted to hear that you experienced excellent service and that your ordered goods arrived earlier than expected. Providing timely delivery is important to us, and we're glad we could exceed your expectations. Thank you for choosing The Golf Shop Online, and we hope to see you again soon.

Posted 1 year ago

“golf bag promptly received at good price”

Helpful Report

Posted 1 year ago

Hi Michael, we're delighted to hear that you received your golf bag promptly and at a good price. We strive to provide efficient service and competitive pricing. We appreciate your feedback and hope you enjoy your golf this season. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 1 year ago

“Had problems setting it up, but your guys on the chat shop were very good.”

Helpful Report

Posted 1 year ago

Hi Roger, we apologize for the difficulties you experienced during the setup process, but we're glad to hear that our customer support team was helpful and provided excellent assistance through the chat. We strive to provide reliable support to our customers, and your satisfaction is important to us. We appreciate your support and look forward to serving you again in the future.

Posted 1 year ago

“Prices good. Nice range of standard golf products. Very happy with service & products? Thanks.”

Helpful Report

Posted 1 year ago

Hi Caroline, thank you for your feedback! We appreciate your support and are glad to hear that you're happy with our prices, range of golf products, service, and products. We value your feedback and will take it into consideration. Thank you for choosing us as your preferred provider.

Posted 1 year ago

“Good products at excellent prices. Prompt delivery”

Helpful Report

Posted 1 year ago

Hi Joan, we're glad to hear that you found our products to be of good quality and our prices excellent. We strive to offer competitive prices without compromising on quality. We're also pleased that your delivery was prompt. We appreciate your support and look forward to serving you again.

Posted 1 year ago

“Nice belt and fast delivery”

Helpful Report

Posted 1 year ago

Hi David, thank you for your positive feedback! We're delighted to hear that you are satisfied with the quality of the belt and that our delivery was prompt. We appreciate your support and look forward to the opportunity to serve you again in the future.

Posted 1 year ago

“Competitively priced offers and delivered promptly.”

Helpful Report

Posted 1 year ago

Hi John, thank you for your feedback! We appreciate your support and are glad to hear that you found our offers competitively priced and that your order was delivered promptly. We look forward to serving you again at TGSO.

Posted 1 year ago

“Bought from The Golf Shop Online (TGSO) a few times. Their product range is good. Prices are competitive and goods have always been delivered in good time. I do wonder if their mailing list has been hacked though. Every time I use TGSO I start getting scam texts about deliveries. At first I thought it was just coincidence but I use other online providers without any similar issues. I bought new golf shoes from TGSO 2 weeks ago and have had 3 scam text messages eg "Your driver Kevin tried unsuccessfully to deliver your parcel....click on the following link to rearrange delivery"”

Helpful Report

Posted 1 year ago

Hi Keith, thank you for sharing your experience with us, and we appreciate your feedback. We apologize for any inconvenience caused by the scam text messages you received. Protecting our customers' information and ensuring a secure shopping experience is of utmost importance to us. We take your concerns seriously and will investigate the matter further to ensure the security of our mailing list. If you have any further details or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your continued support and will take steps to address the issue.

Posted 1 year ago

“Easy to order and good website, Ordered on Thursday for free delivery, said 3 to 7 working days but came the next day, so I’d say excellent customer service.”

Helpful Report

Posted 1 year ago

Hi Duncan, we're delighted to hear that you found our website user-friendly and the ordering process easy. We strive to provide accurate delivery estimates, and we're thrilled that your order arrived much earlier than expected. Providing excellent customer service is our goal, and we're glad we could exceed your expectations in this regard. We appreciate your support and look forward to serving you again.

Posted 1 year ago

“Good service and very competitive price.”

Helpful Report

Posted 1 year ago

Hi Geoff, thank you for your feedback! We're glad to hear that you had a good service experience with us and found our prices to be very competitive. We appreciate your support and look forward to serving you again.

Posted 1 year ago

“Great seller and great bag swift delivery”

Helpful Report

Posted 1 year ago

Hi Michael, thank you for your review and pleased your new bag reached you swiftly and that you're happy with it. Hope you get plenty of golf in this year.

Posted 1 year ago

“Met my expectations for quality and service. Titleist golf balls were purchased at a sensible price”

Helpful Report

Posted 1 year ago

Hi, we're pleased to hear that we met your expectations in terms of both quality and service. It's great to know that the Titleist golf balls you purchased were at a sensible price. We strive to offer competitive pricing without compromising on quality. We appreciate your support and look forward to serving you again at TGSO.

Posted 1 year ago

“Excellent and easy ordering”

Helpful Report

Posted 1 year ago

Hi Natasha, we're thrilled to hear that you found the ordering process excellent and easy. Customer satisfaction is our priority, and we strive to make the ordering experience as smooth as possible. We appreciate your support and look forward to serving you again.

Posted 1 year ago

“The goods I ordered arrived in a timely fashion and appear satisfactory. I find it fatuous being invited to write a review, when all you did was fulfil a contract for the supply of goods. The completion of reviews is getting out of hand and I am unlikely to return to companies which pester me for reviews.”

Helpful Report

Posted 1 year ago

Hi Ian, thank you for your feedback, and we appreciate you taking the time to share your thoughts with us. We apologize if the review invitation seemed bothersome to you. While reviews are important for us to gather feedback and improve our services, we understand and respect your perspective on the matter. We'll make sure to take your feedback into consideration for future interactions with our customers. If you have any further questions or concerns, please feel free to reach out.

Posted 1 year ago

“I can’t fault the golf shop online, I find that their prices are Very competitive and the service which they provide is exceptional! They keep me up to date with all my orders and deliver them as fast as possible. Keep up the Great work and you will definitely not lose me as a customer.”

Helpful Report

Posted 1 year ago

Hi Richard, thank you for your kind words and positive feedback! We're thrilled to hear that you find our prices very competitive and that the service we provide is exceptional. Keeping our customers updated on their orders and delivering them promptly is important to us, and we're glad to know that we have met your expectations. Your continued support as a customer means a lot to us, and we're committed to maintaining the quality of our work. We appreciate your support and look forward to serving you again in the future.

Posted 1 year ago

“They sell the particular brand of golf clothing that I like at the best prices so that is a good start. There always appears to be plenty of stock and they had every colour I wanted in my size so I will definitely buy from them again.”

Helpful Report

Posted 1 year ago

Hi Graham, we're thrilled to hear that you found the particular brand of golf clothing you like at the best prices at our store. Ensuring ample stock availability and offering a wide range of colors in your size is important to us, and we're glad we could meet your expectations. We appreciate your support and look forward to serving you again in the future.

Posted 1 year ago

“Simple, easy to use online shop. Great, prompt service.”

Helpful Report

Posted 1 year ago

Hi A N, it was a pleasure serving you. We really appreciate you taking the time to share your feedback and we hope you'll come and see us again soon at TGSO.

Posted 1 year ago

“Excellant product”

Helpful Report

Posted 1 year ago

Hi Alistair, thank you for your feedback! We're glad to know that we have met your expectations. If you have any further feedback or if there's anything else we can assist you with, please let us know. We appreciate your support and look forward to serving you again in the future.

Posted 1 year ago

“Quality products & service at reasonable prices. Reliable delivery”

Helpful Report

Posted 1 year ago

Hi Arthur, we're pleased to hear that you appreciate the quality products and service we provide at reasonable prices. Ensuring a reliable delivery is important to us, and we're glad to know it met your expectations. We appreciate your support and look forward to serving you again at TGSO.

Posted 1 year ago

“Excellent service as always!”

Helpful Report

Posted 1 year ago

Hi, thank you for your continued support! We're delighted to hear that you found our service excellent. Your satisfaction means a lot to us, and we appreciate your feedback. Should you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 6,115 reviews