The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,378 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,378 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, really good deals. Ordering was simple and delivery was quick.”

Helpful Report

Posted 18 hours ago

“The golf shoes fine disappointed they didn’t come the next day when I paid the £6 delivery for the next day”

Helpful Report

Posted 1 day ago

Thank you for your feedback. We're pleased to hear that your golf shoes have now arrived and hope you're happy with them. We're sorry to hear you were disappointed with the delivery timing. We just wanted to clarify that our next-day delivery service applies to orders placed before 3pm. As your order was placed after this cut-off time, it was dispatched the following working day, which is why it arrived on the second day. We appreciate your understanding, and if you have any further questions or need assistance, please don't hesitate to get in touch.

Posted 19 hours ago

“Great products, fair prices, always deliver as promised”

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Posted 1 day ago

Hi Mark, thank you for your kind words. We're delighted to hear you're happy with our products and service. We look forward to serving you again in the future. Hope you enjoy your golf this season!

Posted 23 hours ago

“Everything delivered next day on time. Happy with service and would definitely use again.”

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Posted 1 day ago

Hi Graeme, thank you for your feedback. We're pleased to hear everything arrived on time and that you're happy with the service. We hope to see you again at TGSO!

Posted 23 hours ago

“Excellent customer service. East to order and delivered within good time frame with up to date delivery information along the way. Thank you”

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Posted 1 day ago

Hi Annie, thank you for your wonderful feedback. We're glad to hear you had a great experience with both our service and delivery updates. We hope to see you again at TGSO!

Posted 23 hours ago

“I am very satisfied with my order for golf shoes, easy to order , and a fast fuss free service . Five star service for me . Also the shoes are very good quality and I wouldn’t hesitate to use this company again”

Helpful Report

Posted 2 days ago

Hi Christine, thank you for your kind words. We're delighted to hear that you were satisfied with both the ordering process and the quality of your golf shoes. We look forward to serving you again at TGSO!

Posted 23 hours ago

“Things will always go wrong but I often think it's how the company handles the mistake that matters. This time, it was my mistake yet Ben and Stephen's focus was on ensuring that I was 100% satisfied with my purchases. They were well within their rights to say 'No' but instead they went above and beyond and have helped earn a customer (me) for life. The whole process was simple to follow but with that added touch of personality and flare that perhaps doesn’t always come through when booking online. It certainly helps confirm and underline that I made the correct decision when purchasing from The Golf Shop Online.”

Helpful Report

Posted 2 days ago

Hi John Thank you so much for taking the time to write this review, we really appreciate it. We’re thrilled to hear that Ben and Stephen made sure you were 100% happy with everything. We always strive to go the extra mile! We’re so glad you’re happy with your purchase, and we can’t wait to continue working with you. If there’s anything else we can do, just let us know! Thanks again for being such a great customer!

Posted 1 day ago

“All good. Good communication and quick delivery”

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Posted 2 days ago

Hi Graham, thank you for your review. We're pleased to hear that you had a positive experience with our communication and delivery. We hope to see you again at TGSO!

Posted 23 hours ago

“Ordered a weatherproof top which was reasonably priced and it arrived as predicted, it is great quality have used this company before and will definitely use them again Very happy customer”

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Posted 2 days ago

Hi Tom, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 23 hours ago

“First rate delivery and service from what I believe is the best online supplier of golf equipment. Cannot fault any part of the purchase.”

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Posted 2 days ago

Hi Edwin, thank you for your kind words. We're thrilled to hear you're so pleased with the delivery and service. We truly appreciate your feedback and look forward to serving you again. We hope to see you again at TGSO!

Posted 23 hours ago

“The golf case appears strong and well made. The service from the company was good.”

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Posted 2 days ago

Hi Mike, thank you for your feedback. We're pleased to hear you're happy with the quality of your golf case and the service you received. Wishing you a good season of golf ahead!

Posted 23 hours ago

“Excellent service with very quick delivery. Also super pleased with my Ecco shoes which fit perfectly!”

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Posted 2 days ago

Hi Andrea, thank you for your feedback. We're thrilled to hear you're happy with your Ecco shoes and that they fit perfectly. We're also glad the delivery was quick and that you received excellent service. We hope you enjoy your golf this season!

Posted 23 hours ago

“Good selection of golf trousers covering my size. Trousers delivered very quickly and very happy with the service.”

Helpful Report

Posted 2 days ago

Hi John, thank you for your feedback. We're pleased to hear that you found a good selection of golf trousers in your size and that they arrived quickly. We’re glad you're happy with the service. Wishing you a good season of golf ahead.

Posted 23 hours ago

“Item still not received very disappointing”

Helpful Report

Posted 2 days ago

Hi Pamela, Thank you for your feedback, and we’re sorry for any frustration caused. We wanted to let you know that your order was dispatched on the 16th of April, and while the recent bank holidays have caused a slight delay with the courier, your delivery is due to arrive today. We really appreciate your patience and understanding, and we’re confident your order will be with you very shortly. If there’s anything else we can help with in the meantime, please don’t hesitate to get in touch. Best regards, The Golf Shop Online Team

Posted 1 day ago

“Received my oder of Callaway Golf shoes in good time. They were great looking, very comforable to wear & bought at a super price. Will use this shop again.”

Helpful Report

Posted 2 days ago

Hi Robert, thank you for your kind feedback. We're thrilled to hear that your Callaway Golf shoes arrived on time and that you find them comfortable and great-looking. We always aim to offer competitive prices, and it's fantastic to know you’ll be using us again. Hope you enjoy your golf this season.

Posted 23 hours ago

“Great service as usual from The golf shop online”

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Posted 2 days ago

Hi Alan, thank you for your feedback. We're pleased to hear you're happy with our service. Hope you enjoy your golf this season.

Posted 23 hours ago

“Great polo shirt, stylish comfortable and easy to clean”

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Posted 2 days ago

Hi James, thank you for your review. We're glad to hear you're happy with the polo shirt. Hope you enjoy your golf this season.

Posted 23 hours ago

“Extremely impressed with service and very fast delivery”

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Posted 2 days ago

Hi Victor, thank you for your great feedback. We're pleased to hear that you were impressed with our service and delivery. We hope to see you again at TGSO.

Posted 23 hours ago

“Very quick and easy to use on their website, the order was sent out earlier than I had anticipated due to the bank Holiday weekend. Much appreciated thank you. Will use your site again and would recommend you to my friends.”

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Posted 2 days ago

Hi Malcolm, thank you for your kind words. We're delighted to hear that your order was processed quicker than expected. We look forward to serving you again in the future and appreciate your recommendation to friends. We hope to see you again at TGSO.

Posted 23 hours ago

“The FJ white polo ladies top was very nice. Good fit, long enough. Nice material. Very happy.”

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Posted 2 days ago

Hi Janet, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 23 hours ago

The Golf Shop Online is rated 4.9 based on 6,378 reviews