Hi Ann,
Thank you for your kind feedback! 🥰
We are very glad you are happy with the quality of your order.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
“I was very pleased with the hip flask I had personalised for my grandson’s birthday , it came in a lovely box and came quicker than expected so overall I was very pleased with the experience with the gift company”
Hi Jacqueline,
Thank you for your glowing feedback! 😎✨
We are very glad that you were happy with the personalised gift you ordered for your Grandson's birthday, we hope he was very happy with this.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Derrick,
Thank you for your fantastic feedback! 😁👍
We are very glad you found our website easy to use.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Khalil,
Thank you for your kind feedback! 🥰
We are very pleased that you were happy with the level of service you received on this occasion.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi,
Thank you for sharing your feedback.
I can only apologise for the frustration you have experienced in this matter. Your order was placed on 10th September 2023 with an expected delivery date of no later than 15th September 2023.
Upon reviewing your order, I noticed that no gift message was selected during checkout. This is why the recipient did not receive information about the sender.
If you have any further questions or queries, please do not hesitate to reach out to our customer service team.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience Team
“Really good choice and reasonable prices. The only thing that was missing was I couldn’t find anywhere on the order form to send a message with the pack. The recipient didn’t know who had sent it until I told them.”
Hi Elizabeth,
Thank you for your glowing feedback! 😎✨
We are very glad that you were happy with your choice, and found the price for this to be reasonable.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi
Thank you for your 5 star feedback! 👍🌟
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Sandra,
Thank you for your glowing feedback! 😎✨
We are very glad you were happy with your personalised gift.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi,
Thank you for your fantastic feedback! 😁👍
We are very pleased that you were happy with the level of service you received on this occasion.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Katherine,
Thank you for your kind feedback! 🥰
We are very glad that you were happy with the gift that you received on this occasion, and that you were happy with the engraving for this.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Linzi,
Thank you for your 5 star feedback! 👍🌟
We are very glad that you were happy with the level of service you received on this occasion, and was happy with your product.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Justine,
Thank you for your glowing feedback! 😎✨
We are thrilled that you were happy with your purchase and the delivery speed for this.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Maureen,
Thank you for your fantastic feedback! 😁👍
We are so pleased that you were happy with the level of service you received on this occasion.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Sue,
Thank you for your kind feedback! 🥰
We are very glad that you were happy with the gift, and the level of customer service you received on this occasion.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Mohan,
Thank you for your 5 star feedback! 👍🌟
We are very pleased that you found your order easy to place, and that this arrived with you quickly.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi,
Thank you for your glowing feedback! 😎✨
We are very pleased you were happy with the gift you purchased. We hope your friends enjoyed this.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Anita,
Thank you for your fantastic feedback! 😁👍
We are very glad that you were happy with the gift you purchased, we're thrilled your husband liked this.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Darren,
Thank you for your kind feedback! 🥰
We are very glad you were happy with the product you received on this occasion.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
“I ordered a gift on the 25th. Aug. for a 10 Sept. birthday. Several emails advised me to be patient about delivery times. Patient I was - even when I received two emails from you asking me for feedback on the product I had bought! On the 8th. Sept I rang to ask for an update to be informed that my engraved pen was out of stock and that they had sent me an email the day before, which I did not receive.
Obviously they apologised, but I was still left disappointed with the whole transaction and will not be ordering again”
Hi Brian,
Thank you for taking the time to provide us with your feedback.
Upon investigating this, it does appear that we were regrettably not notified of the item being out of stock until after the order had been processed by the supplier. I can only apologise for the delay in this.
As soon as we were made aware, we promptly issued a full refund for your order. Please be assured that the funds will be back in your account within 10 working days.
Your comments are valuable to us, and we will make sure these are passed the relevant department.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience Team
Hi Lisa,
Thank you for your glowing feedback! 😎✨
We hope the recipient loved their gift.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Diane,
Thank you for your fantastic feedback! 😁👍
We are very glad you were happy with the product you received.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
