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The Gift Experience Reviews

4.6 Rating 15,186 Reviews
93 %
of reviewers recommend The Gift Experience

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β€œI didn't receive the first apron but when i contacted them they sent another one straight out and it was well worth the wait very good quality”
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Posted 1 year ago
β€œExcellent!”
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Posted 1 year ago
β€œAll good, easy to order, fast delivery”
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Posted 1 year ago
β€œI have sent 3 emails about this. Engraved pen case to customer service email with no response you haven’t returned any The case is very sharp at the back so when you open it it nips your fingers , I ask for help to resolve this problem with no response”
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Posted 1 year ago
Dear Mary, Thank you for sharing your feedback. I apologise for any dissatisfaction you experienced upon receiving your order. Upon thorough investigation, I couldn't find any correspondence or emails from you regarding this issue. I have sent you an email regarding this matter, and I would appreciate it if you could respond. I am eager to assist and address your concerns promptly. Kind regards, Abbie Quality and Review Management The Gift Experience
Posted 1 year ago
β€œPersonalised crystal paperweight. Straightforward to order, and efficiently delivered. Yet to be handed over as gift but does look beautiful, a great keepsake”
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Posted 1 year ago
β€œIt was a gift for someone else, so I can't comment on it.”
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Posted 1 year ago
Hi, We appreciate your feedback, and we sincerely apologize for any inconvenience you've experienced in commenting at this time. We hope the recipient thoroughly enjoys their gift. Kind regards, Abbie Quality and Review Management The Gift Experience Team
Posted 1 year ago
β€œExcellent Christmas presents, all as ordered and looked good fun!”
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Posted 1 year ago
β€œDidn't receive the item. Having been told it was being packed I heard no more. After I complained I was told the item was no longer available. It had been purchased for a birthday present. Very disappointing. I did receive a full refund though. I sha'n't buy anything else from this company.”
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Posted 1 year ago
Hi Valerie, Thank you for providing your feedback. I can only apologise for any dissatisfaction with the service you received. We were not initially informed by the supplier about the item being out of stock until we reached out to you. As soon as this information was confirmed, my colleague promptly issued a full refund for your order. Should you have any further enquiries or concerns regarding this matter, please feel free to contact us. Kind regards, Abbie Quality and Review Management The Gift Experience Team
Posted 1 year ago
β€œThis was an excellent idea for a gift and very reasonably priced for Black Friday. The communication was excellent and it arrived very quickly.”
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Posted 1 year ago
β€œMy niece and her husband both loved their gift. They said it was a lovely idea! Thank you”
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Posted 1 year ago
β€œGift excellent and also experience excellent would buy again from here”
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Posted 1 year ago
β€œEasy to order, lots of different gifts to choose from. Would have given 5 stars but had a repayment & didn't know that one item wasn't coming disappointing.”
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Posted 1 year ago
β€œSorry to say I never received my purchase, due to poor delivery service but have to complement The Gift Experience on their prompt response and customer service.”
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Posted 1 year ago
Hi, Thank you for sharing your feedback. I apologise for the difficulties you experienced and for not receiving your order. Upon investigation, I observed that my colleague issued a full refund for your order on 29th November. If you have not received your refund yet, please contact us, and we will gladly investigate and assist you further. Kind regards, Abbie Quality and Review Management The Gift Experience
Posted 1 year ago
β€œThank you for fast friendly service”
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Posted 1 year ago
β€œSuch a lovely gift and friends always love to be given it for a special birthday.”
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Posted 1 year ago
Hi Susan, Thank you for your 5 star feedback! πŸ‘πŸŒŸ We are very pleased you were happy with the gift you received. Kind regards, Abbie Quality and Review Management The Gift Experience
Posted 1 year ago
β€œDisappointed no phone number to contact tried to cancel order or change order straight away and customer services were slow to respond claiming order had l Conveniently been processed.”
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Posted 1 year ago
Hi, Thank you for taking the time to provide your feedback. I sincerely apologise for any difficulty you experienced in reaching our customer service team. To assist you further and address your concerns effectively, could you please email your order number to customerservices@thegiftexperience.co.uk. This information will enable us to investigate the matter thoroughly and provide you with a resolution. Should you have any additional questions or require further assistance, please do not hesitate to reach out to us. We appreciate your understanding and are committed to ensuring your satisfaction. Kind regards, Abbie Quality and Review Management The Gift Experience Team
Posted 1 year ago
β€œGreat product. Would recommend this site very highly. Everything is great.”
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Posted 1 year ago
Hi Marilyn, Thank you for your fantastic feedback! πŸ˜πŸ‘ We are very pleased you were happy with your order. Kind regards, Abbie Quality and Review Management The Gift Experience
Posted 1 year ago
β€œWell packaged and delivered on time. Exactly as described. Very happy.”
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Posted 1 year ago
Hi Christopher, Thank you for your fantastic feedback! πŸ˜πŸ‘ We are very pleased you were happy with the packaging on your order, and that this was delivered in good time. Kind regards, Abbie Quality and Review Management The Gift Experience
Posted 1 year ago
β€œThe order came well wrapped and safely. The glasses were amazing”
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Posted 1 year ago
Hi, Thank you for your kind feedback! πŸ₯° We are very glad you were happy with your order. Kind regards, Abbie Quality and Review Management The Gift Experience
Posted 1 year ago
β€œSuch a fast service, couldn't ask for any better”
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Posted 1 year ago
Hi Marilyn, Thank you for your kind feedback! πŸ₯° We are very glad you were happy with the level of service you received. Kind regards, Abbie Quality and Review Management The Gift Experience
Posted 1 year ago
The Gift Experience is rated 4.6 based on 15,186 reviews