“Paid for an afternoon tea at Hilton West End, and have registered it, but cannot get through to Hilton to book it for 6 Feb. The phone number is not available constantly, and help from the hotel is non existent. I have now to write directly to hopefully get some joy but do not have good expectation”
“I have had lots of gifts off The Gift Experience website. I have always had excellent service, and their products are good quality, at a really good price. I always look on their website, when i need special presents. I will be buying from them again, in the future.”
“I have used The Gift Experience for a few years now. The gifts have always been recieved with joy and happiness from the recipients, mainly family and a few friends. Everyone gets great joy from the gifts and some of my friends have started to use The Gift Experience themselves to help with the problems that can arise when trying to get thhe right gift for someone. Thank you.”
“Advert said 18 months but when the voucher came through was for 9!! On query I was told it was because promotional price even though 18months was next to promotional price!! Getting money back in 10 days apparently”
“Bought for my hubby he activated as instructed but didn't download so he has no idea of which hotel to choose contacted customer service but as yet no reply”
“Purchased a motorbike experience for present on 19th Dec. Paid extra for next day delivery to make sure got for Christmas. We are now on 31st December. Have asked for a refund.”
“I purchased on the 10/12 and as of today 21/12, i still have not received it despite chasing this up twice. This is for a Christmas Present and said it would be despatches in 2 to 3 days when i ordered.
You have taken the money for it and i have nothing to show.
I am extremely dissapointed as no one has been i touch with me.
Will definitely not use again!!!!”
