“Purchased an engraved photo frame for a wedding present. This arrived quickly and well packaged.The item was of good quality , the only issue being the engraving was a little light behind the frame colour however still visible. Would use this site again”
Hi Alastair
Thanks for your review, I'm so glad you are happy with your order!
I am sorry to read the engraving is a little light, unfortunately we can only engrave to a certain depth but I'm really glad this was still visible. 😊
“Brought a hip flask for a relative who had his graduation . Was well presented and lovely engraving. Great gift . Would definitely recommend. Thank you xx”
“Outstanding service, nothing was too much trouble. They went above and beyond, super fast at responding to queries and emails.
Order arrived and they did not disappoint.
Highly recommend!”
Hi Sarah
Thanks for your review, I'm so glad you are happy with your order!
Thanks for sharing the photos of the end result, I am so pleased to see how well they have turned out. ⚽
“Beautiful quality gift. Would highly recommend. Bought the female figure, but will definitely be ordering the male one for when my son graduates. Beautiful gift to remember such a special occasion.
Only negative and it’s a very small one, would be the fact that the box it comes in isn’t really suitable to wrap up and give someone,which is not really an issue.”
Hi Sandra
Thanks for your review, I'm so glad you are happy with your order!
I hope the graduation figurine was well received and is a lovely keepsake cherished for years to come!
Thanks for your feedback regarding the packaging, unfortunately this is how we receive them from our supplier and so we cannot change this I'm afraid!
“It is always a bit of a worry buying gifts online and not being able to see the quality. However I wasn’t disappointed with my purchase. It is a beautiful and lovely reminder of a very special day.”
Hi Linda
Thanks for your review, I'm so glad you are happy with your order!
I hope the graduation figurine was well received and is a lovely keepsake cherished for years to come!
Hi June
Thank you for leaving a review, I’m so sorry to read this. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark on this occasion.
I am however really pleased to read that we were able to get the correctly engraved frame sent out in time for the wedding, please accept my sincere apologies once again for any upset and inconvenience caused.
“I was very pleased with the picture frame. Delivery was very good and packaging excellent. However I was disappointed with the engraving as it was difficult to see unless it was turned a certain way to catch the light.”
Hi Maureen
Thanks for your review, I'm really pleased to read you love the picture frame and our all around service.
I am sorry to read that you are disappointed with the engraving, unfortunately we can only engrave into metal a certain depth before the product or the engraving machine becomes damaged.
Thanks once again for taking the time to leave us some feedback.
