“Very disappointed, cushion described as cotton, not what I was expecting more like a polyester and no sewn in care/fibre content label only on cushion pad.overall would not purchase again and as to sending back have to pay your own postage!!”
“This is a lovely well-made item which I have to our daughter and son-in-law for their wedding anniversary. The date and the little stars made it special and of course having their names printed to make it more personal.
Arrive swiftly and safely- thank you”
“Extremely disappointing service! Bought two gifts, paid for next day delivery (which was a friday), got the item on two separate days! No tracking nothing! Both items were horribly packaged, and super flimsy. Not worth my time and money sadly! Customer service wasnt the best either. Hope things get better soon, as there is a lot of potential.”
“I ordered a personalised cushion for my brother & a personalised word search mug for him from my two daughters (his nieces) for his birthday. They both arrived within time, although I must say I was confused by the emails sent for making the products & delivery. My brother was absolutely thrilled by both items!! I will definitely use The Gift Experience again especially with Christmas approaching. Thank you! Rebekah”
“I bought engraved champagne flutes for a pearl anniversary. The flutes were heavy and good quality and the engraving was spot on. They arrived in good time and the couple were delighted! Couldn’t be happier. Thanks. I would highly recommend.”
“HI THE PRODUCTS WERE GREAT , YOUR SENDING THEM WAS GOOD ...BUT YOUR AFTER SALES HARD SELL NAGGING IS A PAIN IN THE NECK ....PLEASE JUST LEAVE ME ALONE NOW UNTILL I NEED SOMETHING ELSE THEN I WILL ORDER IT ....THANKYOU ....”
Thank you for the feedback Anette.
We're sorry to hear that your goods arrived damaged, we always run a quality check before dispatching so presumably this was damaged in transit.
We will contact you privately to ensure this is resolved promptly and to your satisfaction.
Best wishes,
The Gift Experience
