Hi,
Thank you for your fantastic feedback! 😁👍
We are very thrilled that you were happy with your order.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Stefanie,
Thank you for your glowing feedback! 😎✨
We are very glad that the product arrived with you so quickly and that you were happy with the quality of this.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi,
Thank you for your fantastic feedback! 😁👍
We are very glad that you were happy with the item that you ordered, we hope the recipient loves this.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
“Received my 25th wedding anniversary guest book - water damaged returned back and now gift experience saying they haven’t received it so will not refund me absolutely disgraceful service I would never recommend and never use again - just like to rob people”
Hi,
We appreciate your feedback.
We regret that you are feeling this way about your order. Please understand that our policy does require the return of items for a refund.
Unfortunately, I could not find your order details in your feedback, which makes it a bit challenging for me to proceed. Would you mind sending your order details to customerservice@thegiftexperience.co.uk. This will allow us to investigate the matter.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
“Nice picture with interesting facts about the date of someone’s birth. Nice gift for a special birthday. Fast delivery & easy to order online. A bit smaller than I thought and the frame is plastic with no glass front - but would recommend as a nice birthday gift.”
Hi,
Thank you for your kind feedback! 🥰
We are very glad that you are happy with your order, we hope the recipient also loves this.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Nina,
Thank you for your glowing feedback! 😎✨
We are very pleased you were happy with your order, and we hope the recipient loves this.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
“It was easy to order our visitors' book online and the delivery was not a problem, although it took a little longer to arrive than originally expected. The product is very nice and exactly as advertised.”
Hi Caroline,
Thank you for your fantastic feedback! 😁👍
We are very pleased you were happy with your order.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Joan,
Thank you for your kind feedback! 🥰
We are very pleased you were happy with your order, and that your Son was pleased with his gift.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
“Very happy with the service. 'Day you were born' gift was exactly as it was advertised and arrived when it was meant to. Niece loved it so happy all round.
I didn't need to contact customer service 🙂”
Hi Stephanie,
Thank you for your glowing feedback! 😎✨
We are very glad you were happy with the level of service you received on this occasion.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
“Always use this website for personalised Gifts. Such a lovely overall range of Gifts. Posted quickly and always wrapped properly to arrive in perfect condition. Highly recommend.”
Hi,
Thank you for your fantastic feedback! 😁👍
We are very glad you were happy with your order.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Adam,
Thank you for your kind feedback! 🥰
We are very glad you were happy with your purchase.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi,
Thank you for your kind feedback! 🥰
We are very glad you found this easy to order, and delivery to be quick.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
“I bought a Personalised 'The Day You Were Born Framed Print' for a 70th birthday. It was bought for a gentleman who is very difficult to buy for, but this seemed to be something different and he did appreciate it.
The print was easy to order and was delivered much quicker than I had expected.”
Hi Lynne,
Thank you for your glowing feedback! 😎✨
We are very glad you were happy with the gift you ordered for your friends birthday, we hope that he was happy with this.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Mary,
Thank you for your fantastic feedback! 😁👍
We are very pleased that you were happy with the cushion you ordered.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
“No notice on when I placed an order did they let me know it was discounted, the item I purchased was a anniversary present,
Not even received my refund yet so not a happy customer”
Hi Suzanne,
Thank you for taking the time to share your feedback.
I am very sorry for any inconvenience or frustration this situation may have caused you. Upon thorough investigation, it has come to light that on the very day your order was received, we promptly communicated that we were unable to fulfil it due to discontinuation.
Rest assured, we did initiate the refund process for you. We kindly request that you allow 10 working days from the date of the refund. Should you not receive the refund within this period, please do not hesitate to reach out to us, and we will be more than happy to investigate the matter further.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience Team
“Ordered a silver jewellery box for my wife for our 25th, the item was to be engraved, was initially advised it would take a while to be delivered, but was delivered in 3 days, so was here in time for our Anniversary. My wife was really pleased with the box. Thanks.”
Hi Kevin,
Thank you for your kind feedback! 🥰
We are pleased that your order arrived with you quickly in time for your anniversary. We hope your wife was happy with this!
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Janice,
Thank you for your 5 star feedback! 👍🌟
We are very pleased you were happy with the delivery of your order, and the level of service you received.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Steven,
Thank you for your glowing feedback! 😎✨
We are very thrilled that you were happy with the level of customer service you received on this occasion.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Emma,
Thank you for your kind feedback! 🥰
We are very glad that you were happy with the product you received, and that this arrived within the stated time.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
