Hi Jane,
Thank you for your kind feedback!
We are very glad you were happy with your order and that this arrived within good time!
Kind regards,
Abbie
The Gift Experience
“Excellent product pictures and information on the size and quality of the gift.Easy to fill in wording requirements for the cushions I have bought.The recipients were very impressed with the gifts.”
Hi Sandra,
Thank you for your glowing feedback!
We are very glad you were happy with your order and we hope the recipient loved this!
Kind regards,
Abbie
The Gift Experience
Hi Emma,
Thank you for your kind review!
We are very glad you were happy with your order, and the quality of this!
Kind regards,
Abbie
The Gift Experience
“Absolutely worthless. Nothing received after more than 2 weeks, not even a dispatch confirmation email. On checking, I was first told it would be delivered in a few days "due to the time it takes to personalise" and then when I still didn't receive anything, I was told by the same person that it had already been delivered (apparently delivered a scant 48 hours after I placed the order, so what happened to "the time it takes to personalise"?) and shown strange tracking information that doesn't look like normal Royal Mail tracking. Then, when I asked them to explain, they continued to claim that I had signed for the parcel, basically accusing me of lying and saying there was nothing else to do except for me to go to the police and get a crime number (!). So, steer clear.”
Hi,
I am only able to apologise that you have had difficulty in receiving your order.
I can see you spoke with my colleague yesterday regarding this matter who has been looking into this with the supplier for you, and this was delayed due to the bank holiday. You will receive an email with the tracking as soon as this has been dispatched.
I hope this helps.
Kind regards,
Abbie
The Gift Experience
“Absolutely first class service, having forgotten to say the item was a gift and needed to be sent to a different address, I emailed and had a very quick reply and it was sorted without any problems. Will definately be buying from Gift Experience again and highly recommend.”
Hi Sylvia,
Thank you for your glowing review!
We are very glad you were happy with the level of service you received on this occasion! We are very glad our customer service team was able to assist you with any queries you had!
Kind regards,
Abbie
The Gift Experience
“A first class service(had expected that as I have used The Gift Experience before!) An excellent personalised product for my partner's birthday and delivered so promptly! No hesitation in recommending The Gift Experience for anybody looking for that special present for just about any occasion!”
Hi Neil,
Thank you for your kind review!
We are very glad you were happy with your order for your partner's birthday - we hope they enjoyed their day!
Kind regards,
Abbie
The Gift Experience
“Found the merchandising of the website rather odd, but once I found the item I wanted the ordering was easy, the delivery prompt and the product lovely.”
“Easy to order. Product and engraving thereof exactly as requested. Nicely packaged and despatched by return order. Sadly, the item was delayed by NO fault of Gift Experience but of their courier service. I would order from Gift Experience again.”
“My items arrived in very good time and were well packaged.
The engraving on the vase was correct, well done, looked great and it seemed to have been polished clean as there were no fingerprints on it.
The cushion was lovely too - the print was clear (no smudging or misalignment) and plump & soft.”
