“I ordered a gift for my son and daughter in-law’s 30th wedding anniversary.The package arrived promptly, the contents exactly as described.It was very well packaged especially as the contents were breakable.All in all very happy with the service.”
Hi Mrs Jean
Thank you for your review, I am so pleased to read our customer service team were able to assist with your issue and I hope the chart was received well by the recipient!
“Not knowing what to expect, the Name a Rose gift was ordered for a rose-loving friend’s 60th. After an unfortunate loss in transit of the original dispatch, a replacement was sent immediately. Email contact was prompt and polite whilst a new order was made. I think my friend will be interested in the thought behind the choice. Only time will tell whether the rose seeds will yield over years to come, but recording the name chosen for the rose is a great attraction for this big birthday gift.”
Hi Laura
Thanks for your review, I am so sorry to read that the original order was lost in transit.
It's great to read our customer service team were able to get a replacement out quickly and I hope the gift is well received by your friend.
“All the gifts I have purchased I have always be very pleased with . The quality of time to wait for them is very good.The people that I bought gifts were very happy”
Hi Michelle
Thanks for your review, I am sorry to read that you were unhappy with the packaging. This should have been secured in place either using compostable corn chips or paper wrapping so I am sorry if this wasn't received like that.
I am pleased to read the delivery was prompt and the item arrived safely.
“This was my first time of using The Gift Experience and the first corporate gift I needed to purchase for my new employer so a bit of pressure to get it right. The gift was just as described on the website, of great quality when received and delivered in super quick order.
Highly recommend and I will definitely use for future corporate purchases, and maybe some personal purchases too !”
Hi Katie
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery!
We hope to see you back again soon for any upcoming events. 😀
“I recently ordered a personalised wine stopper from , I believe now, a sister company. The engraving was so fine I needed a magnifying glass in direct sunlight to read it. I contacted the company and was told the engraving had to be so finely done do as not to damage the metal. Then I saw that The Gift Experience was offering what looked like an identical wine stopper a bit more expensive so thought the engraving may be better. It had the exact same problem so I now have two wine stoppers which to most people will look plain ie not engraved.
Sadly I cannot recommend either company.”
Hi
Thanks for your review, I am sorry to read you are unhappy with this.
Unfortunately, as our customer service team outlined we can only engrave to a certain depth so as not to damage the product and this can mean the engraving is subtle but we still love the effect of it.
I am not sure which company you purchased the first one from but I cannot speak about their views on this, as you have not purchased anything with our sister company either.
“I was really pleased with the personalised pillow for a 60th wedding anniversary and was even more pleased that the recipient loved it just as much thank you”
“i ordered at short notice a present for an 80yr old lady, it arrived quicker than expected and was even lovelier than it had appeared on the website. i,ll definetly use the gift experience again.”
