The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.87

4.9 Rating 781 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Flash Centre 5 star review on 26th November 2024

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

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“The London site is always helpful in person and on phone. They helped me to help myself - that’s what we all really need, instead of hard sell.”

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Posted 1 year ago

“Excellent prompt service”

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Posted 1 year ago

“Yippeee Hooray I got what I shopped for. Speedy Speedy next day to my door”

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Posted 1 year ago

“Superb service would happily use them again A++++”

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Posted 1 year ago

“I had useful telephone advice on whether the remote flash trigger would do what I wanted of it and subsequently ordered it on line. It arrived promptly and undamaged yesterday. I have not yet used itr.”

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Posted 1 year ago

“I ordered a backdrop on the 8th which I needed for the 13th, today. Emailed TFC and was told it takes 48hrs so should arrive on the 11th. Unfortunately the courier was delayed and didn't let me know and it ended up arriving Monday 13th at around 3pm, too late for the photoshoot unfortunately. TFC has offered discount on my next order, which I appreciate as it was out of their hands once it left for the courier.”

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Posted 1 year ago

Hi Sally, I'm very sorry to hear there was a delay with your parcel. I can see we shipped your Colorama paper roll on the 8th, the same day you ordered it to give you the best chance of receiving for your job. The majority of the time Colorama deliveries arrive next working day, occasionally they can take two working days, and very rarely they can take a bit longer than this. It looks like your delivery arrived on the morning of the 13th, so did end up arriving on the 3rd working day. Hopefully, just in time for your shoot. We will feed this information back to the courier, and let them know we are not satisfied with the delivery time. Unfortunatley due to the very awkward size of Colorama rolls (nearly 3m long!), none of the standard UK carriers (DPD, TNT, UPS, etc) will take them, so we are limited with our courier choices. Thankfully the courier we use does deliver the vast majority of rolls on a next-day service, but the occasional delay is possible. We can only apologise, and thank you so much for your feedback. We are always looking for ways to improve our service, so feedback like this is invaluable and will always be carefully considered. Have a lovely day, TFC

Posted 1 year ago

“Plenty of product info coupled with speedy delivery”

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Posted 1 year ago

“The Flash Centre handled my order (which included an out-of-stock item) quickly, delivering one item within 48 hours, and keeping me informed when the other was about to ship. Very easy to deal with, as they have been before.”

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Posted 1 year ago

“Great service and communications”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“Excellent service - highly recommended.”

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Posted 1 year ago

“Excellent service, I am pleased with the service and the products I ordered. I was pleased to see the order was delivered by a high quality carrier which I feel is important when photographic equipment is being delivered. Thank you. Andrew”

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Posted 1 year ago

“Ordered a tripod for shooting the vehicles at my workplace. Prompt delivery, and a lovely tripod.”

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Posted 1 year ago

“The Flash Centre had the best price for the negative scanner that I bought. It also provided an extremely quick delivery and kept me informed of order progress.”

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Posted 1 year ago

“It's really always a pleasure dealing with the Flash Centre. They most usually have the things I want in stock, they deliver very promptly, and they have excellent pre- and post- order support. Thank you, Flash Centre.”

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Posted 1 year ago

“fast, well priced and efficient.”

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Posted 1 year ago

“great customer service!”

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Posted 1 year ago

“Arrived in time thanks guys”

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Posted 1 year ago

“The Flash Centre has been my Elinchrom supplier for over 35 years now....at the very least.... which I think says it all. A recent picture attached lit by Elinchrom from a shoot from one of my USA Clients”

The Flash Centre 5 star review on 14th February 2023

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Posted 1 year ago

“Nice quick delivery”

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Posted 1 year ago

The Flash Centre is rated 4.9 based on 781 reviews