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The Flash Centre Reviews

4.9 Rating 781 Reviews
97 %
of reviewers recommend The Flash Centre
4.9
Based on 781 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Flash Centre Reviews
Amazing service as always no better place to buy all your camera equipment you need.
Helpful Report
Posted 1 year ago
Dear Tim, Thank you so much for your fantastic 5-star rating of The Flash Centre! We truly appreciate your kind words and are thrilled to hear that you had an amazing experience with us. We agree wholeheartedly that there is no better place to satisfy all your camera equipment needs. We are committed to providing exceptional service and products to our valued customers like yourself, and your positive feedback serves as a great encouragement. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Thank you once again for choosing The Flash Centre. We look forward to serving you in the future.
Posted 10 months ago
Bought a printer it arrived quickly and also excellent product thank you.
Helpful Report
Posted 1 year ago
Thank you so much, Michelle, for your amazing 5 star rating of The Flash Centre! We truly appreciate your support and are thrilled that you had such a positive experience. We're delighted to hear that your printer arrived quickly and that you are satisfied with the excellent product. Thank you for choosing us and for your kind words. We look forward to serving you again in the future!
Posted 10 months ago
Kevin and Brian at Birmingham were really friendly and helpful as always I find. Their expert knowledge helped me to make the right choices. The Elinchrom 5 was and is the best choice for me.
Helpful Report
Posted 1 year ago
Thank you so much for sharing your wonderful 5-star rating of The Flash Centre! We are thrilled to hear that you had such a positive experience with our team, especially with Kevin and Brian at Birmingham. They truly are outstanding when it comes to their friendly and helpful service. We're delighted that their expert knowledge played a part in helping you make the right choices. It's always our goal to provide our customers with the best assistance, ensuring they find the perfect fit for their needs. We're thrilled to hear that the Elinchrom FIVE was the best choice for you and we're confident it will serve you well. Once again, thank you for your kind words and for choosing The Flash Centre. We genuinely appreciate your support.
Posted 10 months ago
Excellent service, arrived the next day from ordering, very well packed.
Helpful Report
Posted 1 year ago
Dear George, Thank you so much for your outstanding 5-star rating of The Flash Centre! We truly appreciate your kind words and support. We are thrilled to hear that you had such a positive experience with our service. We take great pride in ensuring that orders are promptly delivered, and it's fantastic to know that your item arrived the next day from ordering. Additionally, we strive to ensure that all our packages are impeccably packed to ensure the safety of your purchase. Your loyalty as a customer means the world to us, and we cannot thank you enough for choosing The Flash Centre. We look forward to serving you again in the future and providing you with more excellent service!
Posted 10 months ago
Very quick delivery, thank you!! I’m so excited to test out my new godox v1 flash :)
Helpful Report
Posted 1 year ago
Dear Jodie, Thank you so much for your fantastic 5-star rating of The Flash Centre! We really appreciate your support and are thrilled to hear that you had a great experience with us. We're also delighted to hear that you were impressed with our quick delivery service. We understand how important it is to receive your order promptly, and we're glad we could meet your expectations. We hope you have a fantastic time testing out your new Godox V1 flash! Once again, thank you for your kind words and for choosing The Flash Centre. We look forward to serving you again in the future.
Posted 10 months ago
I've always had a good experience from TFC. On this occasion, I dealt with Christine via email and she gave me some sound advice and pointed me towards 3 light panels that would fit my needs.
Helpful Report
Posted 1 year ago
Dear Steven, Thank you so much for your glowing 5-star rating of The Flash Centre! We truly appreciate your kind words and are thrilled to hear about your consistently positive experiences with us. We are grateful for your acknowledgement of Christina's excellent customer service. We take great pride in providing sound advice to our valued customers like yourself. Once again, thank you for choosing The Flash Centre. We look forward to serving you in the future and ensuring that you continue to receive top-notch service and guidance.
Posted 10 months ago
great knowlegable company and fantastic service.
Helpful Report
Posted 1 year ago
Dear Christopher, Thank you so much for your amazing 5-star rating of The Flash Centre! We sincerely appreciate your kind words and the time you took to express your satisfaction. It's great to know that you found us to be a knowledgeable company with fantastic service. We are incredibly grateful to have you as a loyal customer, and we promise to continue providing you with top-notch products and service that meet your expectations. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you once again for your support and for choosing The Flash Centre as your trusted photography partner.
Posted 10 months ago
Stress free, ordered and dispatched, couldn’t find tracking number so emailed TFC who responded immediately with details, delivered the very next day. Will definitely use again, excellent service.
Helpful Report
Posted 1 year ago
Dear Sachs, Thank you so much for your wonderful 5-star rating of The Flash Centre! We truly appreciate your kind words and are thrilled to hear that your experience with us was stress-free and efficient. We are glad that we were able to promptly assist you in finding the tracking number and ensure a smooth delivery, and we're even more delighted to know that your order arrived the very next day. Providing excellent service is our top priority, and feedback like yours reassures us that we are on the right track. We value your trust and loyalty, and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Posted 10 months ago
Product was well priced, it arrived on schedule with good tracking communications. It was well- parcelled and brand new as described. What more could you want ?
Helpful Report
Posted 1 year ago
Dear Nick,Thank you so much for taking the time to give The Flash Centre a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that you found our product well priced and that it arrived on schedule with excellent tracking communications. It is also fantastic to hear that the item was well-packaged. We always strive to ensure our customers receive top-notch service and high-quality products, so it's incredibly rewarding to know that we have achieved that with you. Once again, thank you for choosing The Flash Centre, and we look forward to serving you again in the future. If there is anything else we can assist you with, please do not hesitate to reach out.
Posted 10 months ago
Excellent customer service. Always happy to assist and advise, no simply to get the sale, but on what is right for the individual and one's needs.
Helpful Report
Posted 1 year ago
Thank you so much for your amazing 5-star rating of The Flash Centre! We truly appreciate your kind words and are delighted to hear that you found our customer service to be excellent. We take pride in going beyond just making a sale and instead focusing on what is right for each individual and their specific needs. It was a pleasure assisting and advising you, and we look forward to serving you again in the future.
Posted 10 months ago
TFC's efficiency is much appreciated. Thank you.
Helpful Report
Posted 1 year ago
Dear Mr Harrison, Thank you so much for your phenomenal 5-star rating! We really appreciate your support and taking the time to share your experience with us. We are genuinely grateful for your loyalty as a customer and for continuously choosing The Flash Centre for your photography needs. As always, we strive to provide the highest quality products and exceptional service to ensure that your experience with us remains remarkable. Thank you once again for your kind words and for being a valuable part of our TFC community. We look forward to serving you in the future.
Posted 10 months ago
Excellent service
Helpful Report
Posted 1 year ago
Thank you so much for your amazing 5-star rating of The Flash Centre! We truly appreciate your support and it brings us great joy to know that you had such a positive experience with us. We strive to provide excellent service and it's gratifying to hear that we hit the mark! We look forward to continuing to serve you with our top-notch service and products in the future. If you ever need any assistance or have any questions, please don't hesitate to reach out. Once again, thank you for taking the time to leave us a fabulous review. We truly value your feedback and recommendation.
Posted 10 months ago
I've still not received my purchase Update, the issues with delivery was all to do with UPS, i don't know how UPS is still in business i've had issues with them with delivering from other suppliers, they say your item is out for delivery so you wait in all day, nobody calls you, and then you get a message to say you weren't home so we've taken it to a local pick-up area. When they didn't even attempt to deliver it. Jason from the flash centre was amazing at helping me to get UPS to deliver it to me, great customer service. I'm upping my rating from 1 star to a 4 star (its not a 5 star as i wish TFC would drop UPS as they're courier).
Helpful Report
Posted 1 year ago
Dear Mr,Thank you so much for your 4-star rating of The Flash Centre! We appreciate your feedback and are delighted to hear that Jason from our team provided amazing customer service in assisting you with the UPS delivery issues. We apologise for any inconvenience caused by UPS and understand your frustration. Your feedback is valuable to us, and we will take it into consideration when evaluating our courier options. Once again, thank you for your support and for choosing The Flash Centre. We hope to serve you better in the future and look forward to exceeding your expectations. Kind regards, The Flash Centre
Posted 10 months ago
Ordered PM, arrived next day.
Helpful Report
Posted 1 year ago
Dear Sam,Thank you so much for your excellent 5-star rating of The Flash Centre! We truly appreciate your support and the time you took to share your experience with us. We are thrilled to hear that you had such a positive experience with us, and we're especially glad that your order arrived promptly. At The Flash Centre, we strive to provide fast and reliable service, so it's fantastic to know that your recent purchase was delivered to you the very next day after you ordered it. Our team works hard to ensure that all our customers receive their orders in a timely manner, so it's always rewarding to receive feedback like yours. We're delighted that we could meet your expectations and offer you the exceptional service you deserve. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We are here to help!
Posted 10 months ago
Easy to navigate website, place order, and quick delivery
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star rating of The Flash Centre! We are thrilled to hear that you had a positive experience shopping with us. It's great to know that you found our website easy to navigate, placing an order was hassle-free, and that you received your delivery quickly. We strive to provide excellent service to our customers, and your kind words are truly appreciated. We look forward to serving you again in the future.
Posted 10 months ago
Excellent coms and quick delivery
Helpful Report
Posted 1 year ago
Dear Alan, Thank you so much for taking the time to rate The Flash Centre with 5 stars! We truly appreciate your kind feedback. We are thrilled to hear that you had an excellent experience with our communication and were satisfied with the quick delivery of your order. Delivering exceptional service is our top priority, and we are delighted to know that we met your expectations. Thank you again for choosing The Flash Centre. We look forward to serving you in the future!
Posted 10 months ago
A good service with updates of progress of order
Helpful Report
Posted 1 year ago
Thank you so much for your glowing 5-star rating of The Flash Centre! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our services. We're especially glad that you found our update on the progress of your order helpful. Providing a good service and keeping our customers informed is something we strive for at The Flash Centre. Once again, thank you for taking the time to share your feedback and for choosing us. We look forward to serving you again in the future!
Posted 10 months ago
The order was satisfied in two deliveries. The first delivery was for 8 of 10 of a single product. I was told to expect 8 items but I received no information about the other 2 until I emailed to enquire, about a week after my order. Surprise, surprise! I received an email to say that the remaining 2 were being despatched. Please improve your standards of communication with your customers.
Helpful Report
Posted 1 year ago
Thank you, Peter, for your 4-star rating of The Flash Centre. We appreciate your feedback. We apologise for any confusion caused regarding the delivery of your order. We understand the importance of effective communication and will take your feedback into account to improve our standards. If you have any further questions or concerns, please don't hesitate to reach out to us. We value your business and hope to serve you again in the future. Thank you for choosing The Flash Centre.
Posted 10 months ago
Specialist item , in stock, arrived quickly
Helpful Report
Posted 1 year ago
Dear Christopher, Thank you so much for your fantastic 5-star rating of The Flash Centre! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We're delighted to know that the specialist item you ordered was in stock and arrived quickly. Providing our customers with a wide range of products and ensuring fast delivery is something we take great pride in. Thank you also for being a loyal customer. Your continued support means the world to us, and we look forward to serving you again in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Posted 10 months ago
Everything delivered swiftly and on time
Helpful Report
Posted 1 year ago
Thank you so much for giving The Flash Centre a 5-star rating! We truly appreciate your feedback and support. We are thrilled to hear that your purchase was delivered swiftly and on time. Customer satisfaction is our top priority, and we strive to provide a seamless shopping experience. It's fantastic to know that we met your expectations in terms of timely delivery. Once again, thank you for choosing The Flash Centre. We look forward to serving you in the future and providing you with exceptional products and services.
Posted 10 months ago
The Flash Centre is rated 4.9 based on 781 reviews