The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.87

4.9 Rating 818 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Flash Centre 5 star review on 26th November 2024

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a Benro Mach 3 TMA38CL carbon tripod from The Flash Centre. Great tripod! Properly wrapped and fast delivery, as well.”

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Posted 4 years ago

“Excellent service. Light Stands delivered in less than 24 hours! Great advice, great product.”

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Posted 4 years ago

“Thanks”

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Posted 4 years ago

Hi, thank you so much for the positive review. The question on our lips, what could we have done to improve the service and win over that fifth star? :-) If you can spare the time we would welcome any further feedback to websales@theflashcentre.com to help improve our customer experience. If you don't have the time, no worries, thanks for the positive review and for your custom. We hope to see you again soon!

Posted 4 years ago

“Received my 'well priced' purchase within 24 hours, as promised.”

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Posted 4 years ago

“Fantastic service, highly recommended”

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Posted 4 years ago

“I'm really pleased with the new lighting kit I have received. It was all packaged very well and the delivery was much faster than I anticipated.”

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Posted 4 years ago

“Excellent product and received super quick, even over the bank holiday weekend.”

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Posted 4 years ago

“Fast efficient and competitive pricing. Great job TFC!”

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Posted 4 years ago

“Very helpful staff, simple Oder process and speedy delivery.”

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Posted 4 years ago

“It's my first order and can tell TFC has a very good support team and competitive prices. My parcel arrived a bit late but not because of TFC since it was posted the day I ordered. Again, a good job.”

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Posted 4 years ago

“Products arrived just as described, since they were ex-demo. Very helpful customer service when I had a query, would certainly use again.”

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Posted 4 years ago

“I would like to know why I wasted half an hour of my time arguing with one of your sales representatives about Highland postage, when apparently you don't charge to mainland anyway? (spending over £150) he was adamant u had to cover the postage which was going to be around £19,but upon checking out (tfc were the only company who had what I needed in stock) It became apparent from your selections for postage that I would not incur any extra charge. Speedy service otherwise but please train staff on this!!”

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Posted 4 years ago

Hi Bethan, thanks so much for your positive review and for your constructive feedback. We will certainly use this as a means to improve our service for future customers. Apologies for the confusion with the information given, we did used to charge an additional highlands charge (passing on the extra the couriers charged to us) but did ultimatley decide to scrap it so that our highlands customers did not have to pay extra. The member of staff you had spoken to had been communicating the old system accidentally. The good news is that any future highlands orders over £150 we be free delivery, just like the rest of mainland UK! We hope you are enjoying your purchase. :-) Team TFC

Posted 4 years ago

“Good comms throughout, item well packaged & quickly dispatched. Delivery process was poor but that was entirely ParcelForce & not TFC. Very happy with TFC's service - thanks.”

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Posted 4 years ago

“fast delivery, only issue i had was the outer delivery case was stained with what looked like Oil or Fat, I ordered a colorama white paper background and that could have been an issue, luckily itis fully wrapped in pasic within the shipper”

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Posted 4 years ago

“Always great service, especially delivery times and competitive prices!”

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Posted 4 years ago

“Fast delivery. Helpful stuff. Great customer service as always!”

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Posted 4 years ago

“Have used the Flash Centre over a number of years and I appreciate their specialist product range, helpful and knowledgeable staff plus speedy delivery.”

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Posted 4 years ago

“Fast and efficient delivery and got what I ordered”

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Posted 4 years ago

“Great products and great service.”

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Posted 4 years ago

“great service, excellent products”

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Posted 4 years ago

The Flash Centre is rated 4.9 based on 818 reviews