The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.87

4.9 Rating 781 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Flash Centre 5 star review on 26th November 2024

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff is friendly and open to help!”

Helpful Report

Posted 8 months ago

Dear Martina, Thank you so much for your superb 5-star rating of The Flash Centre! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with us. The staff truly values your kind words and we strive to maintain a friendly and helpful atmosphere at all times. We look forward to serving you again in the future and exceeding your expectations once more. Warm regards, Mike

Posted 8 months ago

“I got my order on time and as described. I gave a 5 star especially for the customer service response to one of my order that was out of stock.”

Helpful Report

Posted 8 months ago

Dear Timi, Thank you so much for your amazing 5-star rating of The Flash Centre! We truly appreciate your feedback and are thrilled to hear that you received your order on time and exactly as described. Please don't hesitate to reach out if you have any further questions or require any assistance in the future. We value your support and look forward to serving you again soon! Best regards, The Flash Centre Team

Posted 8 months ago

“For the small item i bought the shipping charges were excessive. The shipping charges were not shown when paying with Apple Pay except after the payment button os pressed.This i find disappointing.”

Helpful Report

Posted 8 months ago

Hi Glyn, Thanks so much for leaving us a review. It's so important for us to perfect our service to get this kind of invaluable feedback. We are going to do some testing of the Apple Pay service on our website. I know when using the website credit card checkout, we have setup the shipping information to always appear clearly before the credit card is entered, and truth be told I did not realise that Apple Pay doesn't offer the same system. We're going to check it and if possible make some changes to the way it transacts so that shipping price is clear, because I 100% agree with you, shipping price should always be advertised before making a payment or entering payment details! Unfortunately when using third party payment gateways, they don't always allow us to make the changes to the flow of the payment process that we would like, but if it's possible, this is absolutely a change we will make. For your next order, if you want to skip the delivery charge, we do currently give a free shipping coupon to everyone that signs up to our newsletter. If you find something useful in the newsletter and want to stick around, great, if not, you can always unsubscribe later! If you have any questions, or need any assistance on anything going forwards, I'm always happy to help Have a great week! Mike

Posted 8 months ago

“Always good service”

Helpful Report

Posted 8 months ago

Thank you so much for your amazing 5-star rating of The Flash Centre! We truly appreciate your kind words and continuous support as a loyal customer. Best regards, Mike

Posted 8 months ago

“Fast despatch, UPS mis-directed it but arrived a few days later, not TFC's fault.”

Helpful Report

Posted 9 months ago

Dear Peter, Thank you so much for your exceptional 5-star rating of The Flash Centre! We truly appreciate your kind words and support. We can only but apologise for the delay in delivery due to UPS misdirecting your package. We strive to provide fast and efficient shipping services, and we understand delays can cause some frustration. We've also discussed this with UPS, to see what they can do their end to minimise errors in future. Thank you again, we look forward to serving you again in the future. Best regards, Mike

Posted 8 months ago

“Every Thing is perfect”

Helpful Report

Posted 9 months ago

Dear Reza,T hank you so much for your glowing 5-star rating of The Flash Centre! We truly appreciate your feedback and are thrilled to hear that everything is perfect. If you ever require any further assistance or have any questions, please don't hesitate to reach out to us. We are here to ensure your experience with The Flash Centre remains outstanding. Best regards, Mike

Posted 9 months ago

“Fast delivery, quality backdrop,thx”

Helpful Report

Posted 9 months ago

Dear Julia, Thank you so much for giving The Flash Centre a fabulous 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future. Best regards, Mike

Posted 9 months ago

“Everything was perfect. Great service”

Helpful Report

Posted 9 months ago

Dear Juan, Thank you so much for your glowing 5-star rating of The Flash Centre! We truly appreciate your feedback and are thrilled to hear that everything was perfect during your purchase. Thank you once again for your support, and we look forward to serving you again soon! Best regards, Mike

Posted 9 months ago

“Very fast delivery, affordable film - will definitely be using again and would recommend!”

Helpful Report

Posted 9 months ago

Dear Jessica, Thank you so much for your amazing 5-star rating of The Flash Centre! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We're delighted to know that our delivery service was prompt and that our film prices were affordable. We're grateful for your recommendation and can't wait to assist you again in the future. Best regards, The Flash Centre Team

Posted 9 months ago

“fast and prompt delivery and great products”

Helpful Report

Posted 9 months ago

Dear Brent, Thank you so much for giving us a 5-star rating! We sincerely appreciate it. We're glad to hear that you had a positive experience with The Flash Centre. We strive to provide fast and prompt delivery along with great products to our valuable customers like you. We look forward to serving you again in the future! Best regards, Mike

Posted 9 months ago

“Excellent stock and prompt despatch. What more can I say.”

Helpful Report

Posted 9 months ago

Dear John,Thank you so much for your fantastic 5-star review of The Flash Centre! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future! Best regards, The Flash Centre Team

Posted 9 months ago

“Excellent customer service and prompt delivery”

Helpful Report

Posted 9 months ago

Dear Garry, Thank you so much for your fantastic 5-star rating of The Flash Centre! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future! Best regards, Mike

Posted 9 months ago

“speedy delivery no problems”

Helpful Report

Posted 9 months ago

Dear Andrea, Thank you so much for your fantastic 5-star rating of The Flash Centre! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future! Best regards, Mike

Posted 9 months ago

“Great service. Got my product next day. Great prices!”

Helpful Report

Posted 9 months ago

Dear Stefan, Thank you so much for giving The Flash Centre a fantastic 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that you received great service and that your product was delivered to you swiftly. We always strive to provide excellent customer service and deliver orders promptly. We look forward to serving you again in the future. Mike

Posted 9 months ago

“Orderd online, flash trigger delivered next day as described.”

Helpful Report

Posted 9 months ago

Dear Tony, Thank you for taking the time to rate The Flash Centre with 4 stars! We truly appreciate your feedback and support. We are delighted to hear that you had a positive experience with our website. It is great to know that your flash trigger was delivered the next day and met your expectations. As we are always looking to perfect our customer service, we'd love to know what we could have done better to make this a 5-star experience for you going forwards! If you have the time to give us additional feedback, we'd really welcome it. We greatly value your business and we look forward to serving you again in the future. Best regards, The Flash Centre Team

Posted 9 months ago

“The service was excellent”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your support and are thrilled to hear that you had an excellent experience with The Flash Centre. We look forward to serving you again in the future! Best regards, Mike

Posted 9 months ago

“Excellent service, great price..”

Helpful Report

Posted 9 months ago

Dear Jeff, Thank you so much for your 5-star rating of The Flash Centre! We truly appreciate your kind words and support. It's customers like you who make our job so fulfilling. We look forward to serving you again in the future! Warm regards, Mike

Posted 9 months ago

“very fast delivery, great service”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to rate The Flash Centre with a fabulous 5 stars! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We strive to provide excellent service, and it brings us joy to know that you found our delivery very fast and our overall service great. We look forward to serving you in the future and providing you with even more great experiences. Best regards, Mike

Posted 9 months ago

“Fast delivery, good price, great service all round, highly recommended, many thanks!”

Helpful Report

Posted 9 months ago

Dear Peter, Thank you so much for taking the time to give us a 5-star rating for The Flash Centre! We really appreciate your support and are thrilled to hear that you had such a positive experience with us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, Mike

Posted 9 months ago

“Product as ordered delivered on time. Can't ask much more from a mail order company”

Helpful Report

Posted 9 months ago

Dear John, Thank you so much for your fantastic 5-star rating of The Flash Centre! We appreciate your feedback and are thrilled to hear that you had a great experience shopping with us. Whilst we strive to provide the best mail order experience, don't forget, we also have a team of experts on hand over the phone or in store should you need advise on anything photographic from someone as passionate about it as you! If there is ever anything else we can assist you with, please feel free to reach out. We look forward to serving you again soon! Best regards, Mike

Posted 9 months ago

The Flash Centre is rated 4.9 based on 781 reviews