The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.87

4.9 Rating 818 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Flash Centre 5 star review on 26th November 2024

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

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“Very helful staff on phone. Super quick delivery and items very well packaged. 5 stars!”

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Posted 5 years ago

“I was pleased with the customer service I received when changing faulty goods.”

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Posted 5 years ago

“Having been an occasional user of The Flash Centre since around 2002 I have always received excellent service. I have rented from them, as well as bought my current studio set up. There is always sound advice on hand and the deliveries are very prompt when I order new background paper rolls. Over the years I have looked at other suppliers, but always stuck with The Flash Centre.”

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Posted 5 years ago

“Good price,good service”

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Posted 5 years ago

“Awesome as always”

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Posted 5 years ago

“Extremely fast service, with exactly the kit I needed, well packed, with a clear delivery window, will be using the Flash Center a lot more for future Kit. Highly recommended.”

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Posted 5 years ago

“Brilliant customer service. Item came the next day and seems just the job.”

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Posted 5 years ago

“Efficient ordering service, prompt delivery. Would make future purchases at TFC”

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Posted 5 years ago

“Super quick service as ever and can’t wait to try out the new rotagrid on my next shoot. Thanks again”

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Posted 5 years ago

“Fast delivery Good service”

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Posted 5 years ago

“I really like the flash centre but have had a couple of issues ordering on line. The primary one is I have to clear my cookies to stop being re-directed to a holding page. So call them, a chat is much more fun anyway.”

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Posted 5 years ago

“Only place to hire or buy equipment, great customer service , fast and efficient dispatching of order .. can’t fault you guys ..”

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Posted 5 years ago

“Everything happened as I hoped.”

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Posted 5 years ago

“Repaired my elinchrom flash unit when the modifier got stuck .. didn't charge me. Very prompt delivery on the last item I ordered. I will use them again.”

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Posted 5 years ago

“Very prompt online purchase. Received good product information over the phone prior to ordering. Have also been buying in-store from TFC since many years ago.”

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Posted 5 years ago

“Ordered some studio lights and they were not available but they found some for me. Received all in good time and very happy with my purchase. Thank You!”

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Posted 5 years ago

“Purchases Elinchrom Umbrellas on line one evening. Expensive , but these were cheaper than other companies. Very efficiently despatched the next day. Badly let down by courier Parcelforce who tried to deliver when out, but failed to leave a card to say this. And Parcelforce are a complete nightmare in trying to speak with them and sort it out. The Flash Centre good company but need to change couriers.”

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Posted 5 years ago

Hi Richard, thanks for your honest feedback, it is greatly appreciated. Unfortunately we have discovered over many years of using various couriers, that they all can from time to time fail to leave cards, or create delays in deliveries. We do also use DPD and TNT couriers, so if Parcelforce aren't the best in your area (some depots / drivers can be worse than others) then please request one of the other couriers when placing your order in the special order instructions. Also, if you ldo have an issue with a delivery, please call us on 02078375649 or email websales@theflashcentre.com and we can do the work contacting the courier on your behalf to save you the hassle. Thanks, and have a lovely wekend.

Posted 5 years ago

“Very pleased - quick and prompt delivery - great company.”

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Posted 5 years ago

“A great service, quick & efficient.”

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Posted 5 years ago

“I had real trouble finding one of the new Fuji 16-80mm lenses, they were only on pre-order. On searching ‘Shopping’ on Google I clicked on every one, ending with the Flash Centre, because I didn’t expect them to have one, being a flash centre! It arrived on Tuesday. Absolutely brilliant (most shops are still on pre-order). Fantastic communication, well, packed. When I need something else I will check them out first.”

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Posted 5 years ago

The Flash Centre is rated 4.9 based on 818 reviews