The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.87

4.9 Rating 819 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 819 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Flash Centre 5 star review on 26th November 2024

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service - knowledgeable and helpful”

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Posted 5 years ago

“First rate company, very helpful staff. Always the first place I go to for equipment.”

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Posted 5 years ago

“Excellent fast service and very helpful after care. I cannot recommend them enough ...so so helpful.”

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Posted 5 years ago

“The first time I bought stuff at the TFC was in the old store in London. The guys had great knowledge and were very patient with me. I'm from Germany and really out of practice with my english . After that I bought online and I'm very happy figured out The Flash Centre.”

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Posted 5 years ago

Thank you so much for the positive review and the kind words. How can we go the extra mile and get five stars next time? Any feedback to improve customer service would be greatly appreciated.

Posted 5 years ago

“Flawless advice, sales and support as always, especially from Graham at the Leeds branch.”

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Posted 5 years ago

“Polite, efficient service from knowledgeable staff, with my product arriving on time. Couldn’t ask for more!”

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Posted 5 years ago

“The guys in Leeds have always gone above and beyond with advice. Great knowledge and nice guys to boot. Always a pleasure going to pick up a rental.”

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Posted 5 years ago

“Amazing team!”

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Posted 5 years ago

“A pleasure to deal with. Always helpful and order on time.”

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Posted 5 years ago

“I despise Trustpilot BUT; I LOVE The Flash Centre so I’m here to say these guys are old school when it comes to customer service, product knowledge and general support to professional photographers. Outstanding at everything they do, hire services are brilliant too. Can’t recommend enough. Use them or lose them, especially up North.”

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Posted 5 years ago

“We’ll trained staff, stock a bit limited at Leeds and would love to attend day courses (paid or subsidenced payments from the likes of Elinchrom, etc)”

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Posted 5 years ago

Hi, thanks for your feedback. We're definitely looking to run more courses in the Leeds store. We're often running events in the Birmingham and London studios, but it's a bit trickier in Leeds as we don't have an in house studio there. We will have more coming up though in independent studios in Leeds. Keep an eye on our Eventbrite page for updates. https://www.eventbrite.co.uk/o/the-flash-centre-11405304154

Posted 5 years ago

“Very helpful, friendly service. Prompt delivery. What else do you need!”

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Posted 5 years ago

“Consistently excellent; knowledgeable, pleasant and efficient. Highly recommended.”

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Posted 5 years ago

“Website did not work for ordering but after a call back to the Customer Service team. It was all sorted”

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Posted 5 years ago

Thanks for your feedback Alasdair. We've passed on the info about the troubles you were having to our web developers to see if they can work out what happened. It could be that it was a browser-specific issue at the time as it's not something we've ever come across before. It's being investigated though!

Posted 5 years ago

“Delighted with overall service. Great communication, fast delivery and they are quick to advise of any potential hold ups (in my case larger quantities of harder to find than normal items!). Safe secure and honest. - What's not to like..?”

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Posted 5 years ago

“Love the Flash Centre - always great with advice on purchases and their aftercare service is fantastic. Any questions I've ever had about equipment I've bought there, they've always been able to answer comprehensively. Highly recommend them for advice, service & repair and rental.”

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Posted 5 years ago

“Great service and delivery!”

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Posted 5 years ago

“Always quality service.Items despatched the day I ordered received next day.Delighted.”

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Posted 5 years ago

“Good, efficient service continues after using them for 20 years....👍”

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Posted 5 years ago

“Always excellent: friendly, helpful, knowledgeable and always go above and beyond.”

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Posted 5 years ago

The Flash Centre is rated 4.9 based on 819 reviews